G
Guest
We are using WindowsXP and IE. Our ISP is Optonline. We were having an issue
where we are able to open, read, delete, file all mail but as soon as we
wanted to either reply to an email and/or creat a new email from scratch we
got a pop-up msg that stated that "IE Experienced a problem and must shut
down" and then our entire internet crashed & shut-down. We contacted
Optonline who said it is a definite issue w/Microsoft and/or IE. We contacted
Dell who said that we need to completely remove IE from the add/remove
programs and install a "Clean Copy" of IE??? I went to add/remove programs
and do not see IE and was told to click on componets and click on IE, Next,
and continue to remove. I don't wanna make a bad situation worse. I just
wanna be able to use IE, have proper use of my email, get back to IE and all
of my favorite places, etc... etc... Can someone/Anyone please point me in
the right direction of how to remove the old IE and how do I then install a
new CLEAN COPY of IE and has anyone had this email issue w/IE-Microsoft as
well??? We have scanned for spyware, adware, we have removed all pop-up
blockers including the google toolbar, help, please please please help,
thanks!!
where we are able to open, read, delete, file all mail but as soon as we
wanted to either reply to an email and/or creat a new email from scratch we
got a pop-up msg that stated that "IE Experienced a problem and must shut
down" and then our entire internet crashed & shut-down. We contacted
Optonline who said it is a definite issue w/Microsoft and/or IE. We contacted
Dell who said that we need to completely remove IE from the add/remove
programs and install a "Clean Copy" of IE??? I went to add/remove programs
and do not see IE and was told to click on componets and click on IE, Next,
and continue to remove. I don't wanna make a bad situation worse. I just
wanna be able to use IE, have proper use of my email, get back to IE and all
of my favorite places, etc... etc... Can someone/Anyone please point me in
the right direction of how to remove the old IE and how do I then install a
new CLEAN COPY of IE and has anyone had this email issue w/IE-Microsoft as
well??? We have scanned for spyware, adware, we have removed all pop-up
blockers including the google toolbar, help, please please please help,
thanks!!