PLEASE HELP!!! XP Won't Start!! User error!

[Jon Creighton]

Hi,

A few days ago while running a routine virus scan on my HP
Pavilion ze1210 (1.2 ghz) it froze, leaving a desktop with
no icons, and just the wallpaper. I tried to restart it,
and it asked me to log into XP (it never has before) I
just typed in a bunch of zeros, and it then took me to the
desktop. However, as before there were no icons, just the
wallpaper. A window popped up saying "userint.exe
application error press ok to terminate." when I press
ok, the screen remains frozen with no icons. I have
rebooted my laptop at least 20 times, trying it in safe
mode, etc. with no luck. Every time the same window pops
up, and it remains frozen on the desktop with no icons
(just wallpaper.) If anyone has any info on what
a "userint.exe error" is, what it means, and how it can be
resolved, I would greatly appreciate it. I have had to re-
install XP 3 times so far since I purchased my laptop due
to software bugs. However this time I have a lot of
unsaved data and would love to know if there is any way
around it,
Thanks,
Jon

 

[Malke]

Hi,

A few days ago while running a routine virus scan on my HP
Pavilion ze1210 (1.2 ghz) it froze, leaving a desktop with
no icons, and just the wallpaper. I tried to restart it,
and it asked me to log into XP (it never has before) I
just typed in a bunch of zeros, and it then took me to the
desktop. However, as before there were no icons, just the
wallpaper. A window popped up saying "userint.exe
application error press ok to terminate." when I press
ok, the screen remains frozen with no icons. I have
rebooted my laptop at least 20 times, trying it in safe
mode, etc. with no luck. Every time the same window pops
up, and it remains frozen on the desktop with no icons
(just wallpaper.) If anyone has any info on what
a "userint.exe error" is, what it means, and how it can be
resolved, I would greatly appreciate it. I have had to re-
install XP 3 times so far since I purchased my laptop due
to software bugs. However this time I have a lot of
unsaved data and would love to know if there is any way
around it,
Thanks,
Jon

It sounds like your laptop has probably been experiencing hardware, not
software problems. Unfortunately, you're probably going to have to
reinstall Windows once again. Do yourself a favor and take the machine
to a good local computer repair shop (not a CompUSA or BestBuy store)
and have them rescue your data (they'll probably need to remove the
hard drive and slave it to one of their machines - easy for a shop to
do) and test the laptop for what is causing it to be so error-prone.
Otherwise you're just going to continue in this cycle forever. It will
not heal itself.

Good luck,

Malke

 

[Guest]

-----Original Message-----
Hi,

A few days ago while running a routine virus scan on my HP
Pavilion ze1210 (1.2 ghz) it froze, leaving a desktop with
no icons, and just the wallpaper. I tried to restart it,
and it asked me to log into XP (it never has before) I
just typed in a bunch of zeros, and it then took me to the
desktop. However, as before there were no icons, just the
wallpaper. A window popped up saying "userint.exe
application error press ok to terminate." when I press
ok, the screen remains frozen with no icons. I have
rebooted my laptop at least 20 times, trying it in safe
mode, etc. with no luck. Every time the same window pops
up, and it remains frozen on the desktop with no icons
(just wallpaper.) If anyone has any info on what
a "userint.exe error" is, what it means, and how it can be
resolved, I would greatly appreciate it. I have had to re-
install XP 3 times so far since I purchased my laptop due
to software bugs. However this time I have a lot of
unsaved data and would love to know if there is any way
around it,
Thanks,
Jon
.

try this press ctrl alt del,
Then press run new then type explorer
This should bring back your icons

 

[4353]

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