*****PLEASE HELP ****** Outlook 2007 Hangs Boot

[Gordon]

It SHOULD delete the pst

Uninstalling Outlook does NOT delete any data files......

 

[Diamontina Cocktail]

Sorry I may be wrong there. I have uninstalled and had the PSTs go on
machines before but I honestly cant remember which versions of Outlook they
were excepting my own machine that had Outlook 2002 on it once.

 

[Russ Valentine [MVP-Outlook]]

Not possible. In no version of Outlook has uninstalling ever removed any
data. Even the profile and all its settings remain.

 

[Brian Tillman]

Instead of that answer, can you say something that may help?

Things like new mail profiles or deleting the outcmd.dat and extend.dat
files are more likely to help Outlook hanging at startup.

 

[Brian Tillman]

Sorry I may be wrong there. I have uninstalled and had the PSTs go on
machines before but I honestly cant remember which versions of
Outlook they were excepting my own machine that had Outlook 2002 on
it once.

Highly unlikely.

 

[Diamontina Cocktail]

Before you say "not even possible" you have to know the details in which it
happened. It HAS happened to me before, unfortunately. I agree that it
shouldn't but it did nevertheless. Does this mean that the particular
machine had a problem which, when Outlook was removed, also happened to
cause the PSTs to be gone? Well the machines it happened on were all working
badly at the time for various reasons. I had just walked in to a new client
and they had no idea about security, no firewall, no up to date and working
antivirus, no anti spyware. So, sure, with all the other crap I had to
contend with and get rid of before attending to that, yes it could have been
caused by those machines being so invaded in the end.

However, to say something isn't possible assumes you know every little thing
about that machine. With Windows machines I have found that the moment I
think it isn't possible to do something with one, that thing happens. I am
still completely in the dark as to why a Vista Business machine, when you go
to Control Panel, rearranges all the Views in anything else you open up but
a Vista Ultimate 64 bit on the same network actually works normally in the
same situation. I would have said, when I looked up on Google, any answer
for this problem and finding many people complaining about it, that it
happens to all Vistas but clearly it doesn't.

Not possible. In no version of Outlook has uninstalling ever removed any
data. Even the profile and all its settings remain.
--
Russ Valentine
[MVP-Outlook]

Sorry I may be wrong there. I have uninstalled and had the PSTs go on
machines before but I honestly cant remember which versions of Outlook
they were excepting my own machine that had Outlook 2002 on it once.

 

[Diamontina Cocktail]

Highly unlikely.

A better answer than Russ Valentine's but still not right in the cases to
which I referred. As you seem to understand, nothing is impossible with
Windows. You just have to accept that you have to expect the unexpected.

 

[Brian Tillman]

A better answer than Russ Valentine's but still not right in the
cases to which I referred. As you seem to understand, nothing is
impossible with Windows. You just have to accept that you have to
expect the unexpected.

I think you have to accept that you're attributing the cause to the wrong
source. I have no doubt that your PST was deleted as you claim, but not
because you uninstalled Outlook.

 

[Russ Valentine [MVP-Outlook]]

No one so far has provided steps to repro your claim, including you. Every
instance I've seen where users thought this occurred were simply a matter of
users not knowing where the data file was or how to search for it (PST files
are hidden). Enlighten us with the steps to repro so we can all learn
something new.
--
Russ Valentine
[MVP-Outlook]

Before you say "not even possible" you have to know the details in which
it happened. It HAS happened to me before, unfortunately. I agree that it
shouldn't but it did nevertheless. Does this mean that the particular
machine had a problem which, when Outlook was removed, also happened to
cause the PSTs to be gone? Well the machines it happened on were all
working badly at the time for various reasons. I had just walked in to a
new client and they had no idea about security, no firewall, no up to date
and working antivirus, no anti spyware. So, sure, with all the other crap
I had to contend with and get rid of before attending to that, yes it
could have been caused by those machines being so invaded in the end.

However, to say something isn't possible assumes you know every little
thing about that machine. With Windows machines I have found that the
moment I think it isn't possible to do something with one, that thing
happens. I am still completely in the dark as to why a Vista Business
machine, when you go to Control Panel, rearranges all the Views in
anything else you open up but a Vista Ultimate 64 bit on the same network
actually works normally in the same situation. I would have said, when I
looked up on Google, any answer for this problem and finding many people
complaining about it, that it happens to all Vistas but clearly it
doesn't.

Not possible. In no version of Outlook has uninstalling ever removed any
data. Even the profile and all its settings remain.
--
Russ Valentine
[MVP-Outlook]

Sorry I may be wrong there. I have uninstalled and had the PSTs go on
machines before but I honestly cant remember which versions of Outlook
they were excepting my own machine that had Outlook 2002 on it once.

It SHOULD delete the pst

Uninstalling Outlook does NOT delete any data files......

 

[hat]

I have several brand new laptops(Sony Vaio 2.0 Ghz, 2Gmemory, 32-bit OS) and
HP workstations(2 G memory) purchased and installed Vista Ultimate(and
Enterprise)(from scratch) with Outlook 2007. All users are complained how
slow opening their emails and I tried pretty much as you guys discussed
below, and didn’t find solutions yet. I hate to call Microsoft at this time
but I’m posting here. Todd I’m with you and MS didn’t give any solutions…
what a painful products . One strange thing is XP with Outlook 2007 works
fine. But with Vista caused too much slow and slow… especially Outlook 2007.
OWA works wonderfully fine but why NOT OUTLOOK 2007. If you know answers
please post, we are wasting too many hours and money because of MS.

 

[Brian Tillman]

I have several brand new laptops(Sony Vaio 2.0 Ghz, 2Gmemory, 32-bit
OS) and HP workstations(2 G memory) purchased and installed Vista
Ultimate(and Enterprise)(from scratch) with Outlook 2007. All users
are complained how slow opening their emails and I tried pretty much
as you guys discussed below, and didn’t find solutions yet. I hate to
call Microsoft at this time but I’m posting here. Todd I’m with you
and MS didn’t give any solutions… what a painful products . One
strange thing is XP with Outlook 2007 works fine. But with Vista
caused too much slow and slow… especially Outlook 2007. OWA works
wonderfully fine but why NOT OUTLOOK 2007. If you know answers
please post, we are wasting too many hours and money because of MS.

Did you install the Office 2007 performance update?

 

[hat]

I have all patches up to today, and Office 2007 performance update
information is old then current updates. Am I missing something?