pics with red crosses

[judy]

A friend is having a lot of trouble receiving pics from
people and more often than not the pics are blank with a
red cross in the corner.
I also sometimes receive the same from other people. Is
it an XP thing because I don't recall win98 having the
same problem.
Any suggestions please?

 

[baseballfan]

It sounds as though you haven't got the latest Visual
Basic runtime files.
http://support.microsoft.com/default.aspx?kbid=290887
This gets you to the download. VBRun60SP5.exe
========================================
First, make sure if the "Show Pictures" option is turned
on in Advanced tab
of Internet Options.
If it is already on, refer this MSKB article:

Pictures Are Not Displayed on Web Sites in Internet
Explorer
http://support.microsoft.com/?kbid=283807

This problem is also seen in computers where Norton
Internet Security
Ad-blocks is turned on.

 

[judy]

Thanks so much for your help
judy