Personal Folder (pst) messages being moved to deleted items folder

J

Jiminatl

A few users I assist have recently had the cleansing of their Personal
Folders data. All of this data if broken into dozens of sub-folders and for
an unknown reason moved into the "Deleted Items" folder. The good news is
the messages are all there, but the bad news, it's no longer sorted logically.

1) Is there any way to reverse this?
2) How can we prevent this from happening again or to others?

(I've verified auto archiving is turned off - and noone has run it on their
own)
Windows XP SP3 - Outlook 2007 SP2.
Thank you,
Jim
 
R

Roady [MVP]

1) Restoring from backup will always work.
2) Hard to say what happened without any background details. Make sure none
of the pst-files are connected from a network share and scan them for errors
with scanpst.exe. For details on that see;
http://www.msoutlook.info/question/77
 

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