permissions

[macca]

I tried to uninstall my Kaspersky Internet Security and received the
following message mid way through the process.
Could not open key Local machine/software/microsoft/security
center/monitoring/KAV
Monitoring cannot be opened. An error is preventing this key from being
opened. access is denied.
I navigated to the key, tried to open it and received the following.
You do not have permission to view the current permission settings but you
can make permission changes.
I clicked OK and the permission for monitoring dialogue box opens.
It is blank.
I try to create permission and receive the following.
Unable to save permission change on monitoring.
Access is denied.
I am running Vista Home Premium SP1 RC1
I have administrator rights

Any help appreciated

 

[BirgerH]

Hi Macca.
Try to run Regedit as an administrator.
That is:
Go to start>run and type regedit.
Underneath the typebox, there shall be a remark, that this job will run with
admin-rights.
You can make a link to the Regedit.exe too, Then righ-click the link -
choose "Run as Administrator".

That should give you permissions to edit the registry. Almost everything,
anyway.

If there's still a blank box with no users and permissions for them, you
have to take ownership to create userpermissions. Be carefull with this - the
consequences of doing this wrong or wrong places might be reinstalling
Windows (a destroyed registry). If it is for only one key, it might do no
harm.

When you are uninstalling Kaspersky, are you using Add/remove or the
programs uninstaller.
Advice:
If its possible to use Add/Remove - always do that.

 

[macca]

Hi BirgerH,
Thanks for the reply. I did use add/remove.
I created a regedit shortcut, right click, run as administrator, and I still
have the same result.
I am not sure how you take ownership, however I did try to set permission
for the owner in the permissions for monitoring dialogue box but I still get
the same response.
It does not make sense when the message I get is that I cannot view
permissions but can make permission changes!!!

regards

Macca

 

[BirgerH]

Hi.
Go to the item, you want to take over the ownership. (its the key or subkey)
Right-click and Permissions.
Then the "Advanced" box.
Now you got a window with the tab "Owner".
Go There.
If the box "Give ownership to" (or something like that) is emty or without
your name, click the "Other Users or Groups" button.
Now Advanced > Search > Administrators[Your-PC-Name] > OK and OK.
When done , it should appear in the box.

Now, mark it, accept and OK
Then click the Tab "Permissions"
Again, mark the Item (Administrators...) in the box, click the "Edit" button
and give your user full rights.
Then you "Accept", OK and again and you will be set as owner and with full
permissions.

Regards

 

[macca]

Hi BirgerH

I now have permission for the key. I have not tried uninstalling Kaspersky
yet.
Thank you very much for your time and effort.

Regards

Macca

Hi.
Go to the item, you want to take over the ownership. (its the key or subkey)
Right-click and Permissions.
Then the "Advanced" box.
Now you got a window with the tab "Owner".
Go There.
If the box "Give ownership to" (or something like that) is emty or without
your name, click the "Other Users or Groups" button.
Now Advanced > Search > Administrators[Your-PC-Name] > OK and OK.
When done , it should appear in the box.

Now, mark it, accept and OK
Then click the Tab "Permissions"
Again, mark the Item (Administrators...) in the box, click the "Edit" button
and give your user full rights.
Then you "Accept", OK and again and you will be set as owner and with full
permissions.

Regards
--
BirgerH

Hi BirgerH,
Thanks for the reply. I did use add/remove.
I created a regedit shortcut, right click, run as administrator, and I still
have the same result.
I am not sure how you take ownership, however I did try to set permission
for the owner in the permissions for monitoring dialogue box but I still get
the same response.
It does not make sense when the message I get is that I cannot view
permissions but can make permission changes!!!

regards

Macca

 

[SkyBioSS]

I have exactly the same problem...
Please help us...