PDF Files

[Zeev Schor]

I use Internet Explorer v.6.0
After installing the WindowsXP SP2, I am unable to download manuals or User
Guides in the PDF format.
Instead a small square with small colored balls is shown at the upper left
side of the Web download site.
I would appreciate any help offered.
Zeev Schor

 

[HillBillyBuddhist]

|I use Internet Explorer v.6.0
| After installing the WindowsXP SP2, I am unable to download manuals or
User
| Guides in the PDF format.
| Instead a small square with small colored balls is shown at the upper left
| side of the Web download site.
| I would appreciate any help offered.
| Zeev Schor
|

Have you tried downloading the latest reader from Adobe?

http://www.adobe.com/products/acrobat/readstep2.html

--
D

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details.

Remove shoes to E-mail.

 

[Zeev Schor]

Thank you for your help.
Yes I am using the latest reader from Adobe including the Manager.

 

[Paul E]

Try this:

Temporarily turn off the firewall that was installed as part of XP2. (found
via Start | Control Panel | Windows Firewall).

I suspect that might solve your problem as those files are coming from an
FTP server and I have had the same issue on one computer but not others.

Then don't forget to turn your Firewall back on.

 

[Claudiu Spulber]

There is an article about this on microsoft knowledge base. See if that
helps. If not switch to another browser

Link: http://support.microsoft.com/default.aspx?kbid=305153

 

[Bruce Chambers]

I use Internet Explorer v.6.0
After installing the WindowsXP SP2, I am unable to download manuals
or User Guides in the PDF format.
Instead a small square with small colored balls is shown at the
upper
left side of the Web download site.
I would appreciate any help offered.
Zeev Schor

The Portable Document Format (*.pdf) is a proprietary Adobe file
format. Do you have either Adobe Acrobat or Adobe Acrobat Reader
installed? The free Reader can be obtained at www.adobe.com.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH

 

[Zeev Schor]

a) I do not have the Windows Firewall installed.
I use ZoneAlarm Pro and turning it of did not help
b) The Microsoft article ( http://support.microsoft.com/default.aspx?kbid=305153) explained the problem but did not provide any solution..
c) There was no problem viewing or downloading the PDF files when I used the Mozilla Firefox browser.