PCI USB2/1394 Card not working on XP Pro SP2

K

Keith

I bought a PCI firewire/usb2 card off ebay (new sealed) for my PC.

XP detects the card and adds it to device manager but puts a yellow ? next
to the two parts (1394 and usb2) thus disabling them. It gives a "Code 10"
error.

Any ideas anyone?

My PC:
MB: Abit KT7A-RAID 1.3
CPU: AMD Athlon 1600+
RAM: 1.5GB

I have all MS patches and have updated my 4-in-1 drivers for my MB. I have
not updated BIOS because I'm not sure that's at fault as XP sees the card.
 
K

Keith

It says the device cannot start (Code 10).

In the system event log I also have the following:

Event ID: 7026

Description:
The following boot-start or system-start driver(s) failed to load:
hptpro
ohci1394
 
W

WebWalker

Did you install the driver forthe said card?

I usually see Code 10 error when wrong/none driver (for said
device/card) was installed or the Win XP is not up to date.
 
K

Keith

WebWalker said:
Did you install the driver forthe said card?

I usually see Code 10 error when wrong/none driver (for said
device/card) was installed or the Win XP is not up to date.

There are no drivers supplied. It gets the firewire and usb2 drivers from
XP.
 
W

WebWalker

There are no drivers supplied. It gets the firewire and usb2 drivers from
XP.

Are you sure?
Did you check the card maker site?
They might have driver for you to download.
 
K

kony

I bought a PCI firewire/usb2 card off ebay (new sealed) for my PC.

XP detects the card and adds it to device manager but puts a yellow ? next
to the two parts (1394 and usb2) thus disabling them. It gives a "Code 10"
error.

Any ideas anyone?

My PC:
MB: Abit KT7A-RAID 1.3
CPU: AMD Athlon 1600+
RAM: 1.5GB

I have all MS patches and have updated my 4-in-1 drivers for my MB. I have
not updated BIOS because I'm not sure that's at fault as XP sees the card.

I vaguely recall that SP2 can foul up USB, if you have the
option you might try a temporary WinXP SP1 install and see
if the card works in that environment.
 
K

Keith

WebWalker said:
Are you sure?
Did you check the card maker site?
They might have driver for you to download.

Can't identify the card manufacturer so can't find a website, but from what
I hear no manufactureres supplu USB2 or Firewire drivers as Windows own some
sort of rights over the distribution of them.

Just tried this card in my XP SP2 machine at work and it worked fine! So it
must be a conflict on my machine at home
 
K

Keith

kony said:
I vaguely recall that SP2 can foul up USB, if you have the
option you might try a temporary WinXP SP1 install and see
if the card works in that environment.

It was SP1a to start with. I upgraded to SP2 when it didn't work in the
hope it would fix it.

Just tried it at work in my SP2 machine and it works, so there must be some
sort of other conflict on my home machine I need to find now.

I'm going to put a spare HDD in I have and clean format it with SP2 with the
card in. Then if it fails I know it's a hardware problem and if it works
it's software.
 
N

Noozer

Keith said:
It was SP1a to start with. I upgraded to SP2 when it didn't work in the
hope it would fix it.

Just tried it at work in my SP2 machine and it works, so there must be some
sort of other conflict on my home machine I need to find now.

I'm going to put a spare HDD in I have and clean format it with SP2 with the
card in. Then if it fails I know it's a hardware problem and if it works
it's software.

Have you tried it in all your PCI slots? Anything else in your PCI slots?
 
K

Keith

Noozer said:
Have you tried it in all your PCI slots? Anything else in your PCI slots?

I hav etried different PCI slots by removing other devices (as all my slots
are full). Modem, Network Card, TV Card, Sound Card, + spare for this card.
 
N

Noozer

I bought a PCI firewire/usb2 card off ebay (new sealed) for my PC.
I hav etried different PCI slots by removing other devices (as all my slots
are full). Modem, Network Card, TV Card, Sound Card, + spare for this
card.

- In the BIOS check to see if PNP OS is ON or OFF and change it.
- If there are any onboard devices that you don't use, disable them
(Firewire, MIDI, modem, COM, etc...)

After that it may just be drivers... Format/reload will confirm it, but
that's a big step.
 
K

Keith

Noozer said:
card.

- In the BIOS check to see if PNP OS is ON or OFF and change it.
- If there are any onboard devices that you don't use, disable them
(Firewire, MIDI, modem, COM, etc...)

After that it may just be drivers... Format/reload will confirm it, but
that's a big step.

Done all that. This weekend I'm going to format a spare hard disk to verify
whether it's hardware or not.
 
W

WebWalker

Can't identify the card manufacturer so can't find a website, but from what
I hear no manufactureres supplu USB2 or Firewire drivers as Windows own some
sort of rights over the distribution of them.

I don't think microsoft own any right of USB2 or Firewire.
(Apple own the right for Firewire)

Just tried this card in my XP SP2 machine at work and it worked fine! So it
must be a conflict on my machine at home

Have you try to swap the card with another PCI card OR move the card to
another empty PCI slot?
 

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