PC won't go into standby or hibernate by its own....

L

Lisa

My PC won't go into standby or hibernate on its own after a preset time.
I still can manually bring the PC into standby/hibernate without any
problem.

Don't know where to start to fix this problem, hopefully someone can help me
out. I am running XP pro. Have all the latest drivers and MS updates
installed

Thanks
 
R

Ramesh, MS-MVP

The screen saver does not work when you use a Wireless Optical Desktop mouse on a Windows XP SP2-based computer:
http://support.microsoft.com/kb/911895

The screen saver does not work on a Windows XP-based computer:
http://support.microsoft.com/kb/916256

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


My PC won't go into standby or hibernate on its own after a preset time.
I still can manually bring the PC into standby/hibernate without any
problem.

Don't know where to start to fix this problem, hopefully someone can help me
out. I am running XP pro. Have all the latest drivers and MS updates
installed

Thanks
 
L

Lisa

Ramesh, thank you but the screen saver works just fine..no problem there.


The screen saver does not work when you use a Wireless Optical Desktop mouse
on a Windows XP SP2-based computer:
http://support.microsoft.com/kb/911895

The screen saver does not work on a Windows XP-based computer:
http://support.microsoft.com/kb/916256

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


My PC won't go into standby or hibernate on its own after a preset time.
I still can manually bring the PC into standby/hibernate without any
problem.

Don't know where to start to fix this problem, hopefully someone can help me
out. I am running XP pro. Have all the latest drivers and MS updates
installed

Thanks
 
R

Ramesh, MS-MVP

Lisa,

There is a known issue with screensavers, after installing Wireless devices in the system. Although you may be able to launch the screensaver manually, it may not start automatically after the timeout period.

Visit the Windows Update page and install the update that appears as Optional Hardware Update and has the following title:

Microsoft HID Non-User Input Data Filter

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh, thank you but the screen saver works just fine..no problem there.


The screen saver does not work when you use a Wireless Optical Desktop mouse
on a Windows XP SP2-based computer:
http://support.microsoft.com/kb/911895

The screen saver does not work on a Windows XP-based computer:
http://support.microsoft.com/kb/916256

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


My PC won't go into standby or hibernate on its own after a preset time.
I still can manually bring the PC into standby/hibernate without any
problem.

Don't know where to start to fix this problem, hopefully someone can help me
out. I am running XP pro. Have all the latest drivers and MS updates
installed

Thanks
 
L

Lisa

Thanks again, but I don't have any wireless devices installed and nothing to
update on the website...my system seems to be up to date.


Lisa,

There is a known issue with screensavers, after installing Wireless devices
in the system. Although you may be able to launch the screensaver manually,
it may not start automatically after the timeout period.

Visit the Windows Update page and install the update that appears as
Optional Hardware Update and has the following title:

Microsoft HID Non-User Input Data Filter

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh, thank you but the screen saver works just fine..no problem there.


The screen saver does not work when you use a Wireless Optical Desktop mouse
on a Windows XP SP2-based computer:
http://support.microsoft.com/kb/911895

The screen saver does not work on a Windows XP-based computer:
http://support.microsoft.com/kb/916256

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


My PC won't go into standby or hibernate on its own after a preset time.
I still can manually bring the PC into standby/hibernate without any
problem.

Don't know where to start to fix this problem, hopefully someone can help me
out. I am running XP pro. Have all the latest drivers and MS updates
installed

Thanks
 
R

Ramesh, MS-MVP

Does this problem happen in a clean boot state?

How to configure Windows XP to start in a "clean boot" state:
http://support.microsoft.com/kb/310353/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Thanks again, but I don't have any wireless devices installed and nothing to
update on the website...my system seems to be up to date.


Lisa,

There is a known issue with screensavers, after installing Wireless devices
in the system. Although you may be able to launch the screensaver manually,
it may not start automatically after the timeout period.

Visit the Windows Update page and install the update that appears as
Optional Hardware Update and has the following title:

Microsoft HID Non-User Input Data Filter

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh, thank you but the screen saver works just fine..no problem there.


The screen saver does not work when you use a Wireless Optical Desktop mouse
on a Windows XP SP2-based computer:
http://support.microsoft.com/kb/911895

The screen saver does not work on a Windows XP-based computer:
http://support.microsoft.com/kb/916256

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


My PC won't go into standby or hibernate on its own after a preset time.
I still can manually bring the PC into standby/hibernate without any
problem.

Don't know where to start to fix this problem, hopefully someone can help me
out. I am running XP pro. Have all the latest drivers and MS updates
installed

Thanks
 
L

Lisa

Thanks again Ramesh, I got some time to go through the clean boot process
today and everything worked fine with clean boot. After going through all
the running services, it looks like the culprit is the "Avast" virus
scanner. I have the paid version and I emailed them today, hopefully,
they'll get back to me soon.



Does this problem happen in a clean boot state?

How to configure Windows XP to start in a "clean boot" state:
http://support.microsoft.com/kb/310353/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Thanks again, but I don't have any wireless devices installed and nothing to
update on the website...my system seems to be up to date.


Lisa,

There is a known issue with screensavers, after installing Wireless devices
in the system. Although you may be able to launch the screensaver manually,
it may not start automatically after the timeout period.

Visit the Windows Update page and install the update that appears as
Optional Hardware Update and has the following title:

Microsoft HID Non-User Input Data Filter

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh, thank you but the screen saver works just fine..no problem there.


The screen saver does not work when you use a Wireless Optical Desktop mouse
on a Windows XP SP2-based computer:
http://support.microsoft.com/kb/911895

The screen saver does not work on a Windows XP-based computer:
http://support.microsoft.com/kb/916256

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


My PC won't go into standby or hibernate on its own after a preset time.
I still can manually bring the PC into standby/hibernate without any
problem.

Don't know where to start to fix this problem, hopefully someone can help me
out. I am running XP pro. Have all the latest drivers and MS updates
installed

Thanks
 
R

Ramesh, MS-MVP

Excellent! Thanks for the update Lisa.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Thanks again Ramesh, I got some time to go through the clean boot process
today and everything worked fine with clean boot. After going through all
the running services, it looks like the culprit is the "Avast" virus
scanner. I have the paid version and I emailed them today, hopefully,
they'll get back to me soon.



Does this problem happen in a clean boot state?

How to configure Windows XP to start in a "clean boot" state:
http://support.microsoft.com/kb/310353/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Thanks again, but I don't have any wireless devices installed and nothing to
update on the website...my system seems to be up to date.


Lisa,

There is a known issue with screensavers, after installing Wireless devices
in the system. Although you may be able to launch the screensaver manually,
it may not start automatically after the timeout period.

Visit the Windows Update page and install the update that appears as
Optional Hardware Update and has the following title:

Microsoft HID Non-User Input Data Filter

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh, thank you but the screen saver works just fine..no problem there.


The screen saver does not work when you use a Wireless Optical Desktop mouse
on a Windows XP SP2-based computer:
http://support.microsoft.com/kb/911895

The screen saver does not work on a Windows XP-based computer:
http://support.microsoft.com/kb/916256

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


My PC won't go into standby or hibernate on its own after a preset time.
I still can manually bring the PC into standby/hibernate without any
problem.

Don't know where to start to fix this problem, hopefully someone can help me
out. I am running XP pro. Have all the latest drivers and MS updates
installed

Thanks
 

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