PC randomly restarts.

[Guest]

I built this PC just over a week ago it's been running smooth since I
finished the last of my driver installations and tweaking for around 9 days.

However, tonight it started randomly restarting. Somewhere around 6 or 7
times over the span of 6 hours.

Do you have any ideas of what may be the problem or how I should begind to
troubleshoot the issue?

 

[Will Denny]

Hi

Have a look in the Event Viewer for any 'Errors'.

If you don't see any error messages, right click on My Computer, select
Properties and then the Advanced tab. Click on Settings under Startup and
Recovery and disable 'Automatically restart'. Next time your PC reboots,
you should see a Blue Screen. Could you please post the Stop Code that
accompanies that BSOD back here? With that your problem could be isolated.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

No errors.

The only thing in there for the 22nd or today (23rd) were a few of these
during a span of about 12 hours, the last of which occured at least 4 hours
before my first random restart:

Windows saved user RED-AXE\Kyan Mehwulfe registry while an application or
service was still using the registry during log off. The memory used by the
user's registry has not been freed. The registry will be unloaded when it is
no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.




I'll try what you said to get the blue screen and the code ASAP.

 

[Sandgroper]

I built this PC just over a week ago it's been running smooth since I
finished the last of my driver installations and tweaking for around 9
days.

However, tonight it started randomly restarting. Somewhere around 6 or 7
times over the span of 6 hours.

Do you have any ideas of what may be the problem or how I should begind to
troubleshoot the issue?

Do these starts coincide with any telephone calls ?

Disable Wake on LAN or PCI in the BIOS


--

 

[Guest]

Nope, I received no phone calls all day yesterday or tonight/this morning.

 

[frodo]

the reg unloading error can be aleaviated by installing the User Profile
Hive Cleanup Service; google for it.

--------

Random resets are almost always due to one of three things: RAM errors,
Heat, or Power Supply problems.

Run memtest86+ to validate the RAM (ALWAYS do this on a new build, BEFORE
installing the OS!!!). ZERO errors is the only acceptable result. Run it
for at least 2 hours, overnight is best.

Use a HW monitor to check temps; check you MB maker's site. Look inside
the case and check that air flow is not restricted in any way, and that
all fans are running correctly.

PS problems are hard to check w/o actually buying a new PS and trying it.
Also, sometimes it's not the PS, but the VRM (voltage regulation modules)
on the motherboard. Look carefully for bad capacitors (bulging, leaking;
very unlikely on a new board; more likely is bad solder flows).

Since it's a new build, at least the MB can be returned if you're SURE
it's defective.

------

from your description (worked fine for 9 days), I'd guess heat, tho of
course it could be Software related. What changed in the last day or so?

Better than 50% of crashes caused by SW are due to drivers, and they are
typically NOT repeatable errors, but are timing related and show their
ugly head only under just the right conditions, which are hard to
duplicate. A for-$$ product called Alexander SPK is very good at finding
these driver errors; getting them fixed is another matter...

Good Luck.

 

[Guest]

Temperature was the first thing I checked and it's seemed fine at 61c. It's
always been that when I leave it running for prolonged periods. So that
seemed fine.

I had a inkling it may be the RAM when one of my error messages mentioned
something about it for a game. I ran Microsoft's memory test overnight.

http://oca.microsoft.com/en/windiag.asp

I failed most of all the first few passes. When I woke up, I was succeeding
them all though. However, when I reviewed my 11 Extended Tests that ran
during the 8 or so hours, I had 54 errors on 1 stick of RAM, 0 errors on the
other.

Thoughts? Something I can try to do to fix that in software or BIOS? I run
"Cacheman" when it supposed to help optimize my RAM and comes highly
recomended from some big tech boards. Or am I really just going to need to
buy new RAM?

I'll post the 'blue screen code' soon as I get it. I tried last night but my
game decided to work fine for 3 hours, and then I had to go to sleep.

p.s. Will folks still see this topic on Page 4? I notice the Newsgroup lists
topic just on creation date, not most recent reply.

 

[Guest]

Oh, by the way, I had changed nothing in terms of drivers, hardware or OS
settings, etc, in over 9 days.

The only thing has been new games. The two things that occured on the day of
the problem was the patching of a game (WoW) and the downloading of another
(Age of Empires 3 demo).

 

[Plato]

I built this PC just over a week ago it's been running smooth since I
finished the last of my driver installations and tweaking for around 9 days.

However, tonight it started randomly restarting. Somewhere around 6 or 7
times over the span of 6 hours.

Not enough case fans perhaps.

 

[Guest]

What temperature should I be running at?

Not enough case fans perhaps.

 

[Plato]

What temperature should I be running at?

The proper temp for your cpu.