PC keeps shutting down midway through game

[Guest]

Hi, hope someone can help.

I have Win XP Home edition fully up to date and am trying to play a game
called Homeworld. I have got all available patches, but still have a problem.

At no particular point or for any reason I can see, the pc shuts down. I do
get an error message from windows, you know the, there's been a problem -
debug, report or not. But before I can report it the pc shuts down
completely. I then need to restart it myself, but I don't get the dialog box
again so I can't report it.

I have therefore went to the event view and have pasted below it's contents.
Hope you have an idea how to fix this and thank you.

Application Error. No Category Event ID 1000. Description - Faulting
application homeworld.exe, version 0.0.0.0, faulting module homeworld.exe,
version 0.0.0.0, fault address 0x00204756.

The date in Bytes is - 0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 6f 6d ure hom
0018: 65 77 6f 72 6c 64 2e 65 eworld.e
0020: 78 65 20 30 2e 30 2e 30 xe 0.0.0
0028: 2e 30 20 69 6e 20 68 6f .0 in ho
0030: 6d 65 77 6f 72 6c 64 2e meworld.
0038: 65 78 65 20 30 2e 30 2e exe 0.0.
0040: 30 2e 30 20 61 74 20 6f 0.0 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 32 30 34 37 35 36 0d 0a 204756..

Data in Words is - 0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 6d6f6820 726f7765 652e646c
0020: 30206578 302e302e 6920302e 6f68206e
0030: 6f77656d 2e646c72 20657865 2e302e30
0040: 20302e30 6f207461 65736666 30302074
0050: 37343032 0a0d3635

 

[Paul Smith]

I have Win XP Home edition fully up to date and am trying to play a game
called Homeworld. I have got all available patches, but still have a
problem.

At no particular point or for any reason I can see, the pc shuts down. I
do
get an error message from windows, you know the, there's been a problem -
debug, report or not. But before I can report it the pc shuts down
completely. I then need to restart it myself, but I don't get the dialog
box
again so I can't report it.

I have therefore went to the event view and have pasted below it's
contents.
Hope you have an idea how to fix this and thank you.

Application Error. No Category Event ID 1000. Description - Faulting
application homeworld.exe, version 0.0.0.0, faulting module homeworld.exe,
version 0.0.0.0, fault address 0x00204756.

Hello T9552!

First thing I'd try is disabling other background applications, virus
scanners, other stuff running etc can cause problems. To make sure
everything non-essential is shut down;

Press CTRL+ALT+DEL which will bring up the task manager.
- Click on the processes tab will show the programs currently running on the
system.
-> Select all the ones that are running as your username - not system or
services.
--> Make sure any unsaved data in those programs is first saved and click
end process to close the selected ones.

Once you've done that try running the game again - if it works; then reboot
and close them down one at a time to see if you can work out the process is
causing the issue.

If you post back if that worked or not and mention the process if it did
work we can try and track down the actual application and if you need it
running or not.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.windowsresource.net/

*Remove 'nospam.' to reply by e-mail*

 

[Jimmy S.]

Hi T9552,

Hardware issues can cause freezing, black screens and other
errors. Also, your drivers should always be kept up to date.

Try the following steps one at a time to try and resolve the issue.
I hope this helps. Please post back if you have any questions!

1. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://NibblesNbitsVideo.tk

2. Dust your fans, vents and components using a 1/4" paintbrush
and a hose vacuum. Use compressed air for hard to reach places.
Set a housefan to blow cold air into your case to expose an over-
heating issue.. If it works add more fans or replace defective ones.
Use this Motherboard Monitor Utility: http://mbm.livewiredev.com

3. A faulty power supply can cause STOP errors, random reboots,
and black screen lockups. One way to test for that is to check the
wattage sticker on your power supply and then calculate your need
http://www.jscustompcs.com/power_supply/ (Min. 350 for gaming)

4. Test your RAM using: http://oca.microsoft.com/en/windiag.asp

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


T9552 Wrote:
=================
| Hi, hope someone can help.
|
| I have Win XP Home edition fully up to date and am trying to play a game
| called Homeworld. I have got all available patches, but still have a problem.
|
| At no particular point or for any reason I can see, the pc shuts down. I do
| get an error message from windows, you know the, there's been a problem -
| debug, report or not. But before I can report it the pc shuts down
| completely. I then need to restart it myself, but I don't get the dialog box
| again so I can't report it.
|
| I have therefore went to the event view and have pasted below it's contents.
| Hope you have an idea how to fix this and thank you.
|
| Application Error. No Category Event ID 1000. Description - Faulting
| application homeworld.exe, version 0.0.0.0, faulting module homeworld.exe,
| version 0.0.0.0, fault address 0x00204756.
|
| The date in Bytes is - 0000: 41 70 70 6c 69 63 61 74 Applicat
| 0008: 69 6f 6e 20 46 61 69 6c ion Fail
| 0010: 75 72 65 20 20 68 6f 6d ure hom
| 0018: 65 77 6f 72 6c 64 2e 65 eworld.e
| 0020: 78 65 20 30 2e 30 2e 30 xe 0.0.0
| 0028: 2e 30 20 69 6e 20 68 6f .0 in ho
| 0030: 6d 65 77 6f 72 6c 64 2e meworld.
| 0038: 65 78 65 20 30 2e 30 2e exe 0.0.
| 0040: 30 2e 30 20 61 74 20 6f 0.0 at o
| 0048: 66 66 73 65 74 20 30 30 ffset 00
| 0050: 32 30 34 37 35 36 0d 0a 204756..
|
| Data in Words is - 0000: 6c707041 74616369 206e6f69 6c696146
| 0010: 20657275 6d6f6820 726f7765 652e646c
| 0020: 30206578 302e302e 6920302e 6f68206e
| 0030: 6f77656d 2e646c72 20657865 2e302e30
| 0040: 20302e30 6f207461 65736666 30302074
| 0050: 37343032 0a0d3635

 

[Guest]

Hi Jimmy S,

Thanks for your advice. My drivers and patches are the latest, but I took
your advice about cleaning the fans and got a H U G E lump of dust out and
performance has improved and the case is much cooler.

Still getting the game to shut down on me but am now getting different
errors. Got a blue screen telling me of a serious error connected to the BT
Voyager 105 broadband modem driver - but the driver I have for this is also
the latest one I can find.

Am trying to catch the other errors, but they are a bit fast for me to catch.

Thanks again,

T9552

 

[Guest]

Hi Paul,

Thanks for your help.

Am still working through your suggestion but also gave my fans a good clean
as suggested by Jimmy S.

Still getting the game to shut down on me but am now getting different
errors. Got a blue screen telling me of a serious error connected to the BT
Voyager 105 broadband modem driver - but the driver I have for this is also
the latest one I can find. I don't get this when I have the modem unplugged.
But this blue screen is intermitent and can't duplicate it all the time,
just happens sometimes. Forgot to post this last bit to Jimmy S.

Am trying to catch the other errors, but they are a bit fast for me to catch.

Will keep working through the processes.