page setup will not print landscape

[Tim]

I am trying to print an excel sheet in landscape. When I
go into the page setup it's default orientation is
portrait. I click the landscape option, but the print
preview doesn't change. It doesn't print in landscape
either. This is version excel 2002 on office xp. The
latest software updates for xp and office have been
applied to my computer. The printer is an HP LJ 4000N
also updated with the latest drivers.

Any suggestions?

Thanks,
-Tim

 

[Lady Layla]

Go into your printer properties and verify that if you change orientation there
it actually happens.

IF not remove your printer and reinstall it and the drivers. This is normally a
printer driver problem


: I am trying to print an excel sheet in landscape. When I
: go into the page setup it's default orientation is
: portrait. I click the landscape option, but the print
: preview doesn't change. It doesn't print in landscape
: either. This is version excel 2002 on office xp. The
: latest software updates for xp and office have been
: applied to my computer. The printer is an HP LJ 4000N
: also updated with the latest drivers.
:
: Any suggestions?
:
: Thanks,
: -Tim

 

[Jayo]

I'm encountering a similar problem with Excel. I work in an office
environment with approx 40 to 50 computer users. All users have Windows
2000 Pro as their operating system and use either Excel 2000 or Excel
XP.
Recently, certain people are having trouble printing from Excel (other
MS Office applications are fine). A document that prints OK on one
computer may print out over multiple pages on another computer, when it
is actually an A4 sized, single sheet document.

On the computers that are having trouble printing, changing the page
orientation from portrait to landscape has no effect on the print
preview or, on the printed document. If you go to the View menu and
select "Page Brake Preview" you can drag the dotted blue line (of say a
2 page document) to the end of the document, making it a 1 page
document. This setting also does not hold.

No new applications have been installed on these troublesome computers
recently and, all computers print to one of two netwoked HP 4050N
printers. All computers use the same printer driver to communicate with
one of these two printers. How can some computers suddenly develop
these problems with printing from Excel? How can an Excel document that
pirints out perfectly on one computer cause such heinous problems when
another person tries to print it from a different computer? Does this
have anything to do with installing the "latest Microsoft updates" from
the internet?

If anyone can offer me any insight into this or better still, if anyone
can tell me what causes this and how I can fix it I will be very very
thankful

 

[bikeboy600]

Hi,

This is my first post here, so hopefully I might have some suggestions
that help.

My job has me working in a large corporate enviroment that is a
combination of windows NT4 and 2000 machines, mainly the earlier.

Numerous times I have seen this problem and have had to reslove it....
I'll try and list the a couple of the things I do to resolve problems
like this.

First off you you said that this problem occurs for some people and not
others...


First and foremost I have found that the problem can be caused by
corruption in the user profile, unfortunately this means you have to
reset the profile and reconfigure it.

Other times I found that the printer driver on the pc can become
corrupted as well... to fix this means some registry digging and
deleting the driver files on the PC, this information is located in a
technet document, if you need the technet doco, I maybe able to find it
again.

the driver then needs to be reloaded onto the PC.

I hope this at least gives some help on howto resolve the problem.

Cheers,

David