P2P network not working properly

[Rich]

Zone Alarm is disabled (removed from startup group)
Windows Firewall is off.

I have 2 PCs that are networked together through a router. Both have access
to the internet.
One PC can see the other but not access it. When you attempt to access it
you get the following error:

*sharedfolder* is not accessible. You might not have permission to use this
network resource. Contact the administrator of this server to find out if
you have access permissions.
The network path was not found.

The other PC can't even see the other PC on the network.

I'm using Simple File Sharing and the workgroups are the same.

I've tried everything.

How do I go about deleting the entire network so that I can recreate it from
scratch? Can that even be done?

TIA
Rich

 

[Steve Winograd [MVP]]

Zone Alarm is disabled (removed from startup group)
Windows Firewall is off.

I have 2 PCs that are networked together through a router. Both have access
to the internet.
One PC can see the other but not access it. When you attempt to access it
you get the following error:

*sharedfolder* is not accessible. You might not have permission to use this
network resource. Contact the administrator of this server to find out if
you have access permissions.
The network path was not found.

The other PC can't even see the other PC on the network.

I'm using Simple File Sharing and the workgroups are the same.

I've tried everything.

How do I go about deleting the entire network so that I can recreate it from
scratch? Can that even be done?

TIA
Rich

See if each computer can ping itself and the other computer from a
command prompt window (Start > Run > cmd), both by IP address and by
computer name. For example:

ping 192.168.0.101
ping thiscomputer
ping 192.168.0.102
ping thatcomputer

If both pings to the other computer fail, the problem is probably
being caused by ZoneAlarm. Just disabling it isn't enough. Uninstall
ZoneAlarm, then go to Start > Run > msconfig > Startup, and un-check
any remnants of ZoneAlarm that didn't get removed.

If pinging by IP address works and pinging by computer name fails,
make sure that NetBIOS Over TCP/IP is enabled on each computer:

1. Open the Network Connections folder.
2. Right click the local area network connection.
3. Click Properties.
4. Click Internet Protocol (TCP/IP).
5. Click Properties.
6. Click Advanced.
7. Click WINS.
8. Click the Enable NetBIOS Over TCP/IP button.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Rich]

Uninstalling ZA did the trick, at least for the moment. I'm thinking this
problem may be related to some updates that MS applied. Also IE7 is new...

I'm going to see if I can get the latest version of ZA and install it. Let's
see if that messes things up again.

Thanks for the help.
Rich

 

[Steve Winograd [MVP]]

Uninstalling ZA did the trick, at least for the moment. I'm thinking this
problem may be related to some updates that MS applied. Also IE7 is new...

I'm going to see if I can get the latest version of ZA and install it. Let's
see if that messes things up again.

Thanks for the help.
Rich

You're welcome, Rich. Please let us know the result.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Rich]

Everything's working fine now, thanks.

I think the first thing I'll be doing from now on when diagnosing network
problems is to uninstall ZA.