OWA can't get to some user's inbox

[Byron Kendrick]

We have recently moved our OWA server to a new W2K server from an old NT4.0. After the install we seem to haveeverything working pretty well but for a few accounts. Most of our users can get to their mail fine but several accounts get the error message "OWA was unable to get to your inbox." Their accounts work using Outlook so it is not a problem with their mailbox. This is Exchange 5.5 SP4. the OWA server is a Windows 2000 server running iis. This server is also running SP4 for Exchange. WE did not install any patches that came out after SP4 on the OWA server. The Exchange virtual folder is in a virtual site other than default. Like I say most users can get to their mail. It is just a selected few.

TIA
Byron

 

[Sue Mosher [MVP-Outlook]]

Try asking in the microsoft.public.exchange.clients group. This group is for
desktop Outlook issues.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



We have recently moved our OWA server to a new W2K server from an old NT4.0.
After the install we seem to haveeverything working pretty well but for a
few accounts. Most of our users can get to their mail fine but several
accounts get the error message "OWA was unable to get to your inbox." Their
accounts work using Outlook so it is not a problem with their mailbox. This
is Exchange 5.5 SP4. the OWA server is a Windows 2000 server running iis.
This server is also running SP4 for Exchange. WE did not install any
patches that came out after SP4 on the OWA server. The Exchange virtual
folder is in a virtual site other than default. Like I say most users can
get to their mail. It is just a selected few.

TIA
Byron