Outlook won't open

[Guest]

I had a trial of Microsoft Office Standard Edition 2003 which ran out after
60 days. I then installed an old 2000 version until I could afford the
proper 2003 edition. I couldn't open Outlook 2003 after I had installed it
and so removed the old versions to see if this was causing it and it still
won't allow me to access Outlook and comes up with the message:-

"Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
The set of folders could not be opened."

Please help although I'm not very computer literate so please be patient.
Thank you.

 

[Andreas Roeder]

I had a trial of Microsoft Office Standard Edition 2003 which ran out after
60 days. I then installed an old 2000 version until I could afford the
proper 2003 edition. I couldn't open Outlook 2003 after I had installed it
and so removed the old versions to see if this was causing it and it still
won't allow me to access Outlook and comes up with the message:-

"Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
The set of folders could not be opened."

Please help although I'm not very computer literate so please be patient.
Thank you.

Hi Kerry,
maybe you try to create a new profile!

 

[Guest]

Andreas

Thank you for being so kind as to reply. We were pulling our hair out in the
end and eventually took the laptop into work and the IT guy sorted it. I
asked him if we could have fixed it ourselves but he said no. Mind you, we
are not computer wiz kids. Thanks again

Kerry, James (Manx Kerry)