Outlook won't come up

[Karl]

Banner page appears then an error message that says can't find needed files
and immediately closes! I have unistalled Outlook, deleted all psts and
reinstalled with same results.

 

[Brian Tillman]

Banner page appears then an error message that says can't find needed
files and immediately closes! I have unistalled Outlook, deleted all
psts and reinstalled with same results.

Start with a new mail profile.

 

[Karl]

How do I do that if I can't start Outlook?

Start with a new mail profile.

 

[verdeo]

well, I am having the same exact problem! Does anyone have help for this
question?
yhanks,
gary

 

[Milly Staples [MVP - Outlook]]

Control Panel->Mail Icon->Profiles.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Karl asked:

| How do I do that if I can't start Outlook?
|
| "Brian Tillman" wrote:
|
||
||| Banner page appears then an error message that says can't find
||| needed files and immediately closes! I have unistalled Outlook,
||| deleted all psts and reinstalled with same results.
||
|| Start with a new mail profile.
|| --
|| Brian Tillman [MVP-Outlook]

 

[Karl]

Anyone have any suggestions?

 

[verdeo]

thanks Milly!
now do i just import my data from the old folder? sorry...i'm dumb!
thanks, gary

 

[Brian Tillman]

How do I do that if I can't start Outlook?

With the Mail applet in Control Panel.

 

[Brian Tillman]

now do i just import my data from the old folder? sorry...i'm dumb!

Don't import. Just configure the profile to use the old PST.

 

[verdeo]

many thanks. brian and milly!

With the Mail applet in Control Panel.