Outlook Will Not Startup

[Outlook013]

Have used Outlook 2003 without issue on this PC for several years. Auto
Updates is on. Outlook now will not open.

The Outlook desktop appears, then the message "Business Contact Manager has
encountered a problem and needs to close..." After getting past this Error
Reporting message, the next box offers to "Start in Safe Mode to isolate the
problem..." This only results in a repeating circuit of these same two
messages (see above) over and over as I click through them.

I tried to troubleshoot by reinstalling Outlook and Business Contact Manager
with no effect. No specific message appears identifying a corrupt file or
missing component. I cannot use Windows diagnostic tools as I cannot open
the program.

Help! Thanks.

 

[Oliver Vukovics [Public Shareware]]

Hi Outlook013,

does Outlook runs in the backgroud several times?

Have a look in the Task Manager under "process".

If not, I would try a new Outlook profile:

How to create a new e-mail profile in Outlook 2003?:
http://support.microsoft.com/?kbid=829918

Maybe it helps.

 

[Outlook013]

Outlook appears to be starting normally, then the "Business Contact Manager
Error" message appears. Click on "Send" or "Do Not" Send Error Message
(doesn't matter), then the suggestion to click "YES to Open in Safe Mode"
comes up. Again, click "OK" or "Cancel", doesn't seem to matter. This leads
right back around to the original Business Contact Manager Error message, and
so on and so on and so on...

The only way to stop this curcuit is to go into Task Manager and "Close"
Outlook, which appears on the list as "Running".

Nothing has been changed or added or deleted recently. Did reload the
software with no effect. Now completely without business email!!

 

[Phil]

Have used Outlook 2003 without issue on this PC for several years.  Auto
Updates is on.  Outlook now will not open.

The Outlook desktop appears, then the message "Business Contact Manager has
encountered a problem and needs to close..."  After getting past this Error
Reporting message, the next box offers to "Start in Safe Mode to isolate the
problem..."  This only results in a repeating circuit of these same two
messages (see above) over and over as I click through them.

I tried to troubleshoot by reinstalling Outlook and Business Contact Manager
with no effect.  No specific message appears identifying a corrupt file or
missing component.  I cannot use Windows diagnostic tools as I cannot open
the program.  

Help!  Thanks.

This happened to me before and what had happened was I had taken out
the SQL service that Business Contact Manager needs to run. I simply
went msconfig, started it, rebooted, and it worked again.

 

[Outlook013]

This happened to me before and what had happened was I had taken out
the SQL service that Business Contact Manager needs to run. I simply
went msconfig, started it, rebooted, and it worked again.

As suggested, I went into msconfig. By "started it" did you mean you
checked the box to activate? If so, my SQL Agent was already checked off,
but under Status it said "stopped". Wasn't really sure what you were
suggesting from there other than a reboot which I've done several times?
Thanks

 

[Oliver Vukovics [Public Shareware]]

Hi Outlook013,

did you try to create a new Outlook profile?

How to create a new e-mail profile in Outlook 2003?:
http://support.microsoft.com/?kbid=829918

--
Oliver Vukovics
Share your Outlook PST files without Exchange: Public ShareFolder
Extended reminder function for Outlook / Exchange: Public Reminder Addin
http://www.publicshareware.com