Outlook will not open after install

G

Guest

I have recently installed Office SBE on a new Dell 5150 Dimension desktop
running XP Pro and everything runs correctly, except for Outlook. When I
open Outlook I get an error message as follows...
"Unable to open your default e-mail folders. The file C:\Documents and
Settings\User\Local Settings\Application Data\Microsoft\Outlook\Outlook.ost
is not an offline folder file"

The software was installed with Administrator privileges. I have tried
uninstalling and re-installing with no change.

Any suggestions on how to resolve this issue?
 
B

BillR [MVP]

Try creating a new profile via the Mail icon in Control Panel and start
Outlook with that.
 

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