Outlook will not launch

[Guest]

I moved my outlook.pst, archive.pst and extend.dat file from one computer to
another. When I launch outlook from the new computer it first asks to locate
a pst file I am not using (I hit OK and then cancel) and then says: "Cannot
start Microsoft Office Outlook. Unable to open the Outlook window. The set
of folders could not be opened." I have been able to operate in the past by
just transfering the .pst files. This time, the extend.dat file was moved as
well.

Thanks for the help,

Dick Smth

 

[halster]

Right click your outlook.pst file and select properties. Make sure the
"read-only" box is unchecked -

 

[Guest]

The read-only box is unchecked. That isn't the problem. Thanks for the
suggestion, however.

 

[Russ Valentine [MVP-Outlook]]

Dick, you need to post your Outlook version with a question like this. You
also need to post how you moved the PST and to what location. I hope you
didn't just try to plop it down in the default location.
Just moving a PST will not tell Outlook to use it. You must first open the
file in Outlook. You can then copy the data you need from it or, if you
prefer, you can then configure Outlook to use it as your default file.

 

[Guest]

Russ, thanks for the reply - I am using Office 2003. I copied the files
using FolderMatch. I copied the files from and into \Local
Settings\Application Data\MicrosoftOutlook. In the past, I have done this
with success. This time I also copied the exted.dat file and removed any
other pst files in the directory.

Thanks

Dick, you need to post your Outlook version with a question like this. You
also need to post how you moved the PST and to what location. I hope you
didn't just try to plop it down in the default location.
Just moving a PST will not tell Outlook to use it. You must first open the
file in Outlook. You can then copy the data you need from it or, if you
prefer, you can then configure Outlook to use it as your default file.
--
Russ Valentine
[MVP-Outlook]

The read-only box is unchecked. That isn't the problem. Thanks for the
suggestion, however.

 

[Russ Valentine [MVP-Outlook]]

With each successive version of Outlook, Microsoft has made migrating PST
files more difficult. I suspect you will not be surprised to learn that with
Outlook 2007 it is now practically impossible for mere mortals to accomplish
successfully.

Simply copying PST files no longer works with Outlook 2003. I will point you
to the Help File that tells you how to migrate a PST file correctly with
Outlook 2003, but I regret that I must point out that even this article
contains an error. It tells you to copy the PST file you want to migrate
into the default location. Don't. Copy the PST to any location other than
the default. Then you can follow the rest of the instructions that tell you
how to open the file and set it as the default file in Outlook:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Migrating PST files has become a circus. The Keystone Cops would be proud.
Microsoft should be ashamed.
--
Russ Valentine
[MVP-Outlook]

Russ, thanks for the reply - I am using Office 2003. I copied the files
using FolderMatch. I copied the files from and into \Local
Settings\Application Data\MicrosoftOutlook. In the past, I have done this
with success. This time I also copied the exted.dat file and removed any
other pst files in the directory.

Thanks

Dick, you need to post your Outlook version with a question like this.
You
also need to post how you moved the PST and to what location. I hope you
didn't just try to plop it down in the default location.
Just moving a PST will not tell Outlook to use it. You must first open
the
file in Outlook. You can then copy the data you need from it or, if you
prefer, you can then configure Outlook to use it as your default file.
--
Russ Valentine
[MVP-Outlook]

The read-only box is unchecked. That isn't the problem. Thanks for
the
suggestion, however.


:

Right click your outlook.pst file and select properties. Make sure the
"read-only" box is unchecked -




Dick Smith wrote:
I moved my outlook.pst, archive.pst and extend.dat file from one
computer to
another. When I launch outlook from the new computer it first asks
to
locate
a pst file I am not using (I hit OK and then cancel) and then says:
"Cannot
start Microsoft Office Outlook. Unable to open the Outlook window.
The set
of folders could not be opened." I have been able to operate in the
past by
just transfering the .pst files. This time, the extend.dat file was
moved as
well.

Thanks for the help,

Dick Smth

 

[halster]

Russ - if I may ask a quick question, why the concern with dropping an
old .pst file in the default file location? I think the last time I
did this, I did get a message about the default file location changing,
and do I want to update the shortcuts, but as best I could tell
everything functioned as it should.

When you can - thank you...

With each successive version of Outlook, Microsoft has made migrating PST
files more difficult. I suspect you will not be surprised to learn that with
Outlook 2007 it is now practically impossible for mere mortals to accomplish
successfully.

Simply copying PST files no longer works with Outlook 2003. I will point you
to the Help File that tells you how to migrate a PST file correctly with
Outlook 2003, but I regret that I must point out that even this article
contains an error. It tells you to copy the PST file you want to migrate
into the default location. Don't. Copy the PST to any location other than
the default. Then you can follow the rest of the instructions that tell you
how to open the file and set it as the default file in Outlook:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Migrating PST files has become a circus. The Keystone Cops would be proud.
Microsoft should be ashamed.
--
Russ Valentine
[MVP-Outlook]

Russ, thanks for the reply - I am using Office 2003. I copied the files
using FolderMatch. I copied the files from and into \Local
Settings\Application Data\MicrosoftOutlook. In the past, I have done this
with success. This time I also copied the exted.dat file and removed any
other pst files in the directory.

Thanks

Dick, you need to post your Outlook version with a question like this.
You
also need to post how you moved the PST and to what location. I hope you
didn't just try to plop it down in the default location.
Just moving a PST will not tell Outlook to use it. You must first open
the
file in Outlook. You can then copy the data you need from it or, if you
prefer, you can then configure Outlook to use it as your default file.
--
Russ Valentine
[MVP-Outlook]
The read-only box is unchecked. That isn't the problem. Thanks for
the
suggestion, however.


:

Right click your outlook.pst file and select properties. Make sure the
"read-only" box is unchecked -




Dick Smith wrote:
I moved my outlook.pst, archive.pst and extend.dat file from one
computer to
another. When I launch outlook from the new computer it first asks
to
locate
a pst file I am not using (I hit OK and then cancel) and then says:
"Cannot
start Microsoft Office Outlook. Unable to open the Outlook window.
The set
of folders could not be opened." I have been able to operate in the
past by
just transfering the .pst files. This time, the extend.dat file was
moved as
well.

Thanks for the help,

Dick Smth

 

[Russ Valentine [MVP-Outlook]]

Outlook always creates a new PST file every time you create a new profile
(whether you want it to or not). It always gives it the same name
("Outlook.pst"). So if you copy a PST file to the default locations, odds
are you will be overwriting another PST file with the same name. That always
corrupts the profile and may corrupt the PST file.
--
Russ Valentine
[MVP-Outlook]

Russ - if I may ask a quick question, why the concern with dropping an
old .pst file in the default file location? I think the last time I
did this, I did get a message about the default file location changing,
and do I want to update the shortcuts, but as best I could tell
everything functioned as it should.

When you can - thank you...

With each successive version of Outlook, Microsoft has made migrating PST
files more difficult. I suspect you will not be surprised to learn that
with
Outlook 2007 it is now practically impossible for mere mortals to
accomplish
successfully.

Simply copying PST files no longer works with Outlook 2003. I will point
you
to the Help File that tells you how to migrate a PST file correctly with
Outlook 2003, but I regret that I must point out that even this article
contains an error. It tells you to copy the PST file you want to migrate
into the default location. Don't. Copy the PST to any location other than
the default. Then you can follow the rest of the instructions that tell
you
how to open the file and set it as the default file in Outlook:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Migrating PST files has become a circus. The Keystone Cops would be
proud.
Microsoft should be ashamed.
--
Russ Valentine
[MVP-Outlook]

Russ, thanks for the reply - I am using Office 2003. I copied the
files
using FolderMatch. I copied the files from and into \Local
Settings\Application Data\MicrosoftOutlook. In the past, I have done
this
with success. This time I also copied the exted.dat file and removed
any
other pst files in the directory.

Thanks


:

Dick, you need to post your Outlook version with a question like this.
You
also need to post how you moved the PST and to what location. I hope
you
didn't just try to plop it down in the default location.
Just moving a PST will not tell Outlook to use it. You must first open
the
file in Outlook. You can then copy the data you need from it or, if
you
prefer, you can then configure Outlook to use it as your default file.
--
Russ Valentine
[MVP-Outlook]
The read-only box is unchecked. That isn't the problem. Thanks for
the
suggestion, however.


:

Right click your outlook.pst file and select properties. Make sure
the
"read-only" box is unchecked -




Dick Smith wrote:
I moved my outlook.pst, archive.pst and extend.dat file from one
computer to
another. When I launch outlook from the new computer it first
asks
to
locate
a pst file I am not using (I hit OK and then cancel) and then
says:
"Cannot
start Microsoft Office Outlook. Unable to open the Outlook
window.
The set
of folders could not be opened." I have been able to operate in
the
past by
just transfering the .pst files. This time, the extend.dat file
was
moved as
well.

Thanks for the help,

Dick Smth

 

[Guest]

Thanks again, Russ. I think that will help greatly as I attempt to migrate
between my laptop and my desktop. However, I still have the problem that
Outlook will not even start. Do I have to reinstall it? Is there some
process by which I can just reinitialize it. Thanks again.

Outlook always creates a new PST file every time you create a new profile
(whether you want it to or not). It always gives it the same name
("Outlook.pst"). So if you copy a PST file to the default locations, odds
are you will be overwriting another PST file with the same name. That always
corrupts the profile and may corrupt the PST file.
--
Russ Valentine
[MVP-Outlook]

Russ - if I may ask a quick question, why the concern with dropping an
old .pst file in the default file location? I think the last time I
did this, I did get a message about the default file location changing,
and do I want to update the shortcuts, but as best I could tell
everything functioned as it should.

When you can - thank you...

With each successive version of Outlook, Microsoft has made migrating PST
files more difficult. I suspect you will not be surprised to learn that
with
Outlook 2007 it is now practically impossible for mere mortals to
accomplish
successfully.

Simply copying PST files no longer works with Outlook 2003. I will point
you
to the Help File that tells you how to migrate a PST file correctly with
Outlook 2003, but I regret that I must point out that even this article
contains an error. It tells you to copy the PST file you want to migrate
into the default location. Don't. Copy the PST to any location other than
the default. Then you can follow the rest of the instructions that tell
you
how to open the file and set it as the default file in Outlook:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Migrating PST files has become a circus. The Keystone Cops would be
proud.
Microsoft should be ashamed.
--
Russ Valentine
[MVP-Outlook]
Russ, thanks for the reply - I am using Office 2003. I copied the
files
using FolderMatch. I copied the files from and into \Local
Settings\Application Data\MicrosoftOutlook. In the past, I have done
this
with success. This time I also copied the exted.dat file and removed
any
other pst files in the directory.

Thanks


:

Dick, you need to post your Outlook version with a question like this.
You
also need to post how you moved the PST and to what location. I hope
you
didn't just try to plop it down in the default location.
Just moving a PST will not tell Outlook to use it. You must first open
the
file in Outlook. You can then copy the data you need from it or, if
you
prefer, you can then configure Outlook to use it as your default file.
--
Russ Valentine
[MVP-Outlook]
The read-only box is unchecked. That isn't the problem. Thanks for
the
suggestion, however.


:

Right click your outlook.pst file and select properties. Make sure
the
"read-only" box is unchecked -




Dick Smith wrote:
I moved my outlook.pst, archive.pst and extend.dat file from one
computer to
another. When I launch outlook from the new computer it first
asks
to
locate
a pst file I am not using (I hit OK and then cancel) and then
says:
"Cannot
start Microsoft Office Outlook. Unable to open the Outlook
window.
The set
of folders could not be opened." I have been able to operate in
the
past by
just transfering the .pst files. This time, the extend.dat file
was
moved as
well.

Thanks for the help,

Dick Smth

 

[Guest]

I have not tried to create a profile independent of what Outlook does itself.
At this point, Outlook will not come up. It obviously starts, but dies as
it begins to load files - at least that is my impression. The only prf file
that I have found on the system is mwmmem.prf found in C:\I386\MODEM.CAB.
I'm not familiar with profiles so I will do some reading as well.

Do you mean that even if you create a new profile it will not start?
If not, then there is more to this story.
--
Russ Valentine
[MVP-Outlook]

Thanks again, Russ. I think that will help greatly as I attempt to
migrate
between my laptop and my desktop. However, I still have the problem that
Outlook will not even start. Do I have to reinstall it? Is there some
process by which I can just reinitialize it. Thanks again.

Outlook always creates a new PST file every time you create a new profile
(whether you want it to or not). It always gives it the same name
("Outlook.pst"). So if you copy a PST file to the default locations, odds
are you will be overwriting another PST file with the same name. That
always
corrupts the profile and may corrupt the PST file.
--
Russ Valentine
[MVP-Outlook]
Russ - if I may ask a quick question, why the concern with dropping an
old .pst file in the default file location? I think the last time I
did this, I did get a message about the default file location changing,
and do I want to update the shortcuts, but as best I could tell
everything functioned as it should.

When you can - thank you...



Russ Valentine [MVP-Outlook] wrote:
With each successive version of Outlook, Microsoft has made migrating
PST
files more difficult. I suspect you will not be surprised to learn
that
with
Outlook 2007 it is now practically impossible for mere mortals to
accomplish
successfully.

Simply copying PST files no longer works with Outlook 2003. I will
point
you
to the Help File that tells you how to migrate a PST file correctly
with
Outlook 2003, but I regret that I must point out that even this
article
contains an error. It tells you to copy the PST file you want to
migrate
into the default location. Don't. Copy the PST to any location other
than
the default. Then you can follow the rest of the instructions that
tell
you
how to open the file and set it as the default file in Outlook:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Migrating PST files has become a circus. The Keystone Cops would be
proud.
Microsoft should be ashamed.
--
Russ Valentine
[MVP-Outlook]
Russ, thanks for the reply - I am using Office 2003. I copied the
files
using FolderMatch. I copied the files from and into \Local
Settings\Application Data\MicrosoftOutlook. In the past, I have
done
this
with success. This time I also copied the exted.dat file and
removed
any
other pst files in the directory.

Thanks


:

Dick, you need to post your Outlook version with a question like
this.
You
also need to post how you moved the PST and to what location. I
hope
you
didn't just try to plop it down in the default location.
Just moving a PST will not tell Outlook to use it. You must first
open
the
file in Outlook. You can then copy the data you need from it or, if
you
prefer, you can then configure Outlook to use it as your default
file.
--
Russ Valentine
[MVP-Outlook]
The read-only box is unchecked. That isn't the problem. Thanks
for
the
suggestion, however.


:

Right click your outlook.pst file and select properties. Make
sure
the
"read-only" box is unchecked -




Dick Smith wrote:
I moved my outlook.pst, archive.pst and extend.dat file from
one
computer to
another. When I launch outlook from the new computer it first
asks
to
locate
a pst file I am not using (I hit OK and then cancel) and then
says:
"Cannot
start Microsoft Office Outlook. Unable to open the Outlook
window.
The set
of folders could not be opened." I have been able to operate
in
the
past by
just transfering the .pst files. This time, the extend.dat
file
was
moved as
well.

Thanks for the help,

Dick Smth

 

[Brian Tillman]

I moved my outlook.pst, archive.pst and extend.dat file from one
computer to another. When I launch outlook from the new computer it
first asks to locate a pst file I am not using

Browse to the PST you moved.

 

[Brian Tillman]

I have not tried to create a profile independent of what Outlook does
itself. At this point, Outlook will not come up. It obviously
starts, but dies as it begins to load files - at least that is my
impression. The only prf file that I have found on the system is
mwmmem.prf found in C:\I386\MODEM.CAB. I'm not familiar with profiles
so I will do some reading as well.

Create a new mail profile with Control Panel's Mail applet.
http://www.howto-outlook.com/faq/newprofile.htm

 

[halster]

Thanks Russ for the info. If you could verify if this poses any type of
potential problem, what I typically do is once a profile is created
thru the mail applet, I'll go into the default location, rename the
newly created .pst file to a .old extension, drop the prior saved .pst
file into the default location, and open Outlook.

What I normally see is the message stating "default location of your
files has changed..do you want to update the shortcuts" (not exact
verbage - but a generalization). Everything seems to be there and works
ok, however I'm not a power user so may be features affected that I'm
unaware of.

If you're still reading this thread and have the time to answer...would
appreciate..(Apologies for the hi-jacking here guys)

 

[Brian Tillman]

Thanks Russ for the info. If you could verify if this poses any type
of potential problem, what I typically do is once a profile is created
thru the mail applet, I'll go into the default location, rename the
newly created .pst file to a .old extension, drop the prior saved .pst
file into the default location, and open Outlook.

That's a good way to corrupt your mail profile.

 

[Russ Valentine [MVP-Outlook]]

Indeed. That's why I told you to create a new profile.
--
Russ Valentine
[MVP-Outlook]

I have not tried to create a profile independent of what Outlook does
itself.
At this point, Outlook will not come up. It obviously starts, but dies as
it begins to load files - at least that is my impression. The only prf
file
that I have found on the system is mwmmem.prf found in C:\I386\MODEM.CAB.
I'm not familiar with profiles so I will do some reading as well.

Do you mean that even if you create a new profile it will not start?
If not, then there is more to this story.
--
Russ Valentine
[MVP-Outlook]

Thanks again, Russ. I think that will help greatly as I attempt to
migrate
between my laptop and my desktop. However, I still have the problem
that
Outlook will not even start. Do I have to reinstall it? Is there some
process by which I can just reinitialize it. Thanks again.


:

Outlook always creates a new PST file every time you create a new
profile
(whether you want it to or not). It always gives it the same name
("Outlook.pst"). So if you copy a PST file to the default locations,
odds
are you will be overwriting another PST file with the same name. That
always
corrupts the profile and may corrupt the PST file.
--
Russ Valentine
[MVP-Outlook]
Russ - if I may ask a quick question, why the concern with dropping
an
old .pst file in the default file location? I think the last time I
did this, I did get a message about the default file location
changing,
and do I want to update the shortcuts, but as best I could tell
everything functioned as it should.

When you can - thank you...



Russ Valentine [MVP-Outlook] wrote:
With each successive version of Outlook, Microsoft has made
migrating
PST
files more difficult. I suspect you will not be surprised to learn
that
with
Outlook 2007 it is now practically impossible for mere mortals to
accomplish
successfully.

Simply copying PST files no longer works with Outlook 2003. I will
point
you
to the Help File that tells you how to migrate a PST file correctly
with
Outlook 2003, but I regret that I must point out that even this
article
contains an error. It tells you to copy the PST file you want to
migrate
into the default location. Don't. Copy the PST to any location
other
than
the default. Then you can follow the rest of the instructions that
tell
you
how to open the file and set it as the default file in Outlook:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Migrating PST files has become a circus. The Keystone Cops would be
proud.
Microsoft should be ashamed.
--
Russ Valentine
[MVP-Outlook]
Russ, thanks for the reply - I am using Office 2003. I copied
the
files
using FolderMatch. I copied the files from and into \Local
Settings\Application Data\MicrosoftOutlook. In the past, I have
done
this
with success. This time I also copied the exted.dat file and
removed
any
other pst files in the directory.

Thanks


:

Dick, you need to post your Outlook version with a question like
this.
You
also need to post how you moved the PST and to what location. I
hope
you
didn't just try to plop it down in the default location.
Just moving a PST will not tell Outlook to use it. You must
first
open
the
file in Outlook. You can then copy the data you need from it or,
if
you
prefer, you can then configure Outlook to use it as your default
file.
--
Russ Valentine
[MVP-Outlook]
message
The read-only box is unchecked. That isn't the problem.
Thanks
for
the
suggestion, however.


:

Right click your outlook.pst file and select properties. Make
sure
the
"read-only" box is unchecked -




Dick Smith wrote:
I moved my outlook.pst, archive.pst and extend.dat file
from
one
computer to
another. When I launch outlook from the new computer it
first
asks
to
locate
a pst file I am not using (I hit OK and then cancel) and
then
says:
"Cannot
start Microsoft Office Outlook. Unable to open the Outlook
window.
The set
of folders could not be opened." I have been able to
operate
in
the
past by
just transfering the .pst files. This time, the extend.dat
file
was
moved as
well.

Thanks for the help,

Dick Smth

 

[Russ Valentine [MVP-Outlook]]

I already posted the only correct way to migrate Outlook data. This is not
one. You will corrupt your profile.

 

[Guest]

I can't. Outlook will not run. It tries to start then quits.

 

[Russ Valentine [MVP-Outlook]]

That's because you haven't followed the directions you were provided.

 

[Brian Tillman]

I can't. Outlook will not run. It tries to start then quits.

You said it "asks to locate a pst file". Use that browser window to locate
the PST you moved.

 

[Guest]

I have finally gotten the time to create a new profile. That has resolved
the problem. I am running Outlook again and do appreciate your assistance.
It's
always nice to fix a problem and to learn something new in the process.

Thanks again,

Dick Smith
Prosper, Texas

That's because you haven't followed the directions you were provided.
--
Russ Valentine
[MVP-Outlook]

I can't. Outlook will not run. It tries to start then quits.