G
Guest
The Solution for this problem is listed clearly in the following URL:
http://support.microsoft.com/kb/911829
http://support.microsoft.com/kb/911829
Olivier said:I'd like to add some precisions here.
I found this forum when I googled 'OWA new mail red cross'. I work in
IT and for one new customer I have been given an email account on their
exchange server and the OWA URL to use it. This worked fine until I
upgraded to Vista and then I got the red cross problem.
As I am running some XP virtual machines as well I thought I'd try
there too. My first virtual machine seemed to work... until I tried to
close the new mail window, or send the mail, and that made IE crash. I
found another machine where that worked completely (an XP virtual
machine).
However I also found that on the same machine, same IE7 (on two
adjacent tabs), OWA to the customer's Exchange was failing to allow me
to insert any text whilst OWA to my company's Exchange didn't produce
the problem.
I conclude that it's got to be a server problem and that I'll have to
ask the customer to apply the patch in the Microsoft article quoted
earlier in this thread.
However, I made the mistake of clicking on the 'Download' button of the
E-mail Security section of OWA's Options. That seemed to fix the red
cross problem but introduced the IE crash. One step forward and 2
backwards.
1st question, to people who recommend removing the S/MINE Control: How
do you do that? I tried with 'Uninstall or change a program' but it
complains another version is already installed... probably because I
also installed it for my company's OWA and it comes from the Exchange
server and my company's version is the most recent one that doesn't
cause the crash... Is there a way out?
2nd question is for people who say the solution was to install Firefox.
I thought of that before coming to the forums, as a debugging aid. I
found that indeed it worked but that it only gave me a plain text
facility to compose my email. Can you do HTML email with OWA on
Firefox? How? (Oops, that's 2 questions!)
OWA on Firefox looks and feels quite different from OWA on IE. The font
is different, the spacing is different, the replies are in text only and
the previous emails displayed underneath lose their colours and fonts
and most importantly everything happens in the same window! Hey, can't
see 2 emails side by side anymore! How comes it's so different and is
it possible to get it to look and feel similar to OWA on IE?
I find I can't use OWA on Firefox because my company has a standard for
signatures that includes different fonts and colours (the small print is
in a small font) and I don't know how to do that with Firefox.
I also tried Opera, but that complained early that it couldn't use the
type of identification requested, so no luck there at all.
warmyers said:I am not tusing IE7. I use XP. However why can I not tcut and paste
into an open email? HAving to attached doc'ss is getting frustrating??
Thank you
--
warmyers
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