Outlook Update causing Mail Load Problem

[Guest]

I applied Outlook 2003 Update KB895658 - Junk Email Filtering this morning.
Since doing that, I am not able to complete downloading my mail to either my
Outlook 2003 POP3 account or my Outlook Express 6 POP3 account. That update
is the only thing I did different, and both Outlooks were working fine before
the update. I would uninstall it, but can't find a way to do that. It
doesn't show up in the Control Panel, Add/Remove Program list. Any
suggestions? I can go to the internet servers for each mail account and
access my mail, but I really want to be able to download it into
Outlook/Outlook Express like I always have.

 

[Diane Poremsky [MVP]]

something else is causing problems- that file would not affect OE's account.
Did you reboot?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

Yes, I have rebooted more than once. It didn't make sense to me that it
would cause a problem, but the only thing I have done is apply some Microsoft
updates - the others were Office updates for French language support. The
one I mentioned was the only one that applied to Outlook. I will see what
happens when I am home and back on my own network rather than the one at my
work site. Thanks.
--
CathiB

something else is causing problems- that file would not affect OE's account.
Did you reboot?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I applied Outlook 2003 Update KB895658 - Junk Email Filtering this morning.
Since doing that, I am not able to complete downloading my mail to either
my
Outlook 2003 POP3 account or my Outlook Express 6 POP3 account. That
update
is the only thing I did different, and both Outlooks were working fine
before
the update. I would uninstall it, but can't find a way to do that. It
doesn't show up in the Control Panel, Add/Remove Program list. Any
suggestions? I can go to the internet servers for each mail account and
access my mail, but I really want to be able to download it into
Outlook/Outlook Express like I always have.