You may have a corrupted outcmd.dat file, which is the file that holds
toolbar customizations. Try renaming your outcmd.dat file to outcmd.old
while Outlook is closed. Outlook will rebuild the default toolbars the next
time you open it. If your changes to the toolbars "stick" after doing this,
then you know it was the old outcmd.dat file causing the problem. Make sure
to make a backup of the new outcmd.dat file so you can restore it if you
ever run into the same problem again.
Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.
--
Jocelyn Fiorello
MVP - Outlook
*** Messages sent to my e-mail address will NOT be answered -- please
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