Outlook should warn when Exchange mailbox over size limit

[AT]

I know how Exchange already generates mailbox size messages, but
unfortunately that is a server setting that is not always under control of
the local servicedesk.

Scenario: laptop/ost-file user writes couple of emails, hits send, emails
stay in outbox. Check the usual (connected to exchange server, etc.). Outlook
stays in 'sending messages', not showing any useful errors.
Check status of account in domain, not locked out. Check webmail, user able
to sent a test email (of course the test email was small and the pending
email in outbox of Outlook was largish at 5 MB)

I recall that in office 2000 with users not using an offline file Outlook
would throw a proper warning at the user. If that functionality could be
available for offline folder users as well it would avoid a number of service
calls, and 'help users help themselves'.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...9de47aa78&dg=microsoft.public.outlook.general

 

[Lanwench [MVP - Exchange]]

I know how Exchange already generates mailbox size messages, but
unfortunately that is a server setting that is not always under
control of the local servicedesk.

Scenario: laptop/ost-file user writes couple of emails, hits send,
emails stay in outbox. Check the usual (connected to exchange server,
etc.). Outlook stays in 'sending messages', not showing any useful
errors.
Check status of account in domain, not locked out. Check webmail,
user able to sent a test email (of course the test email was small
and the pending email in outbox of Outlook was largish at 5 MB)

I recall that in office 2000 with users not using an offline file
Outlook would throw a proper warning at the user. If that
functionality could be available for offline folder users as well it
would avoid a number of service calls, and 'help users help
themselves'.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click
the "I Agree" button in the message pane. If you do not see the
button, follow this link to open the suggestion in the Microsoft
Web-based Newsreader and then click "I Agree" in the message pane.

http://www.microsoft.com/office/com...9de47aa78&dg=microsoft.public.outlook.general

This is an Outlook newsgroup, so I'm not sure you're going to find that many
Exchange folk in here. I think what you're remembering has to do with the
2GB size limit on OST (and PST) files in versions of Outlook prior to 2003.
Exchange hasn't changed at all.

For your users, you really need to set up your 'triggers' so that they get a
warning LONG before they get to the "can't send" trigger....and another big
gap between that size and "can't send or receive."

 

[Diane Poremsky [MVP]]

I don't recall outlook 2000 warning about mailbox quotas - outlook only
knows if the ost or pst is approaching the 2GB limit for ANSI pst . The
server should be issuing email warnings long before it reaches its quota.

You can check the size by right clicking on the mailbox in outlook and
choosing properties, then folder size. Since it doesn't know what your quota
is you'll need to know so you can compare the current mailbox size to it.



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]