T
TA
When clicking on a subfolder under "Public Folders" Outlook 2007 craches and
sais "Outlook has encountered a problem and needs to close." (Generic
Message) and creates the following entry in the Event Viewer:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/25/2010
Time: 9:35:38 AM
User: N/A
Computer: 71BJFG1
Description:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70,
faulting module outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, debug?
0, fault address 0x0097cb53.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 35 00 0...6.5.
0050: 31 00 34 00 2e 00 35 00 1.4...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 61 00 38 00 39 00 4.a.8.9.
0068: 64 00 63 00 37 00 30 00 d.c.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6f 00 75 00 74 00 6c 00 o.u.t.l.
0080: 6f 00 6f 00 6b 00 2e 00 o.o.k...
0088: 65 00 78 00 65 00 20 00 e.x.e. .
0090: 31 00 32 00 2e 00 30 00 1.2...0.
0098: 2e 00 36 00 35 00 31 00 ..6.5.1.
00a0: 34 00 2e 00 35 00 30 00 4...5.0.
00a8: 30 00 30 00 20 00 34 00 0.0. .4.
00b0: 61 00 38 00 39 00 64 00 a.8.9.d.
00b8: 63 00 37 00 30 00 20 00 c.7.0. .
00c0: 66 00 44 00 65 00 62 00 f.D.e.b.
00c8: 75 00 67 00 20 00 30 00 u.g. .0.
00d0: 20 00 61 00 74 00 20 00 .a.t. .
00d8: 6f 00 66 00 66 00 73 00 o.f.f.s.
00e0: 65 00 74 00 20 00 30 00 e.t. .0.
00e8: 30 00 39 00 37 00 63 00 0.9.7.c.
00f0: 62 00 35 00 33 00 0d 00 b.5.3...
00f8: 0a 00 ..
We have recently upgraded from Exchange 2003 to Exchange 2007. I have tried
refreshing her Local and Roaming Active Directory Profiles to no avail.
Re-installed Outlook - refreshed email profile. Problem still exists and
also on other PCs that she has never logged onto before.
sais "Outlook has encountered a problem and needs to close." (Generic
Message) and creates the following entry in the Event Viewer:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/25/2010
Time: 9:35:38 AM
User: N/A
Computer: 71BJFG1
Description:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70,
faulting module outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, debug?
0, fault address 0x0097cb53.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 35 00 0...6.5.
0050: 31 00 34 00 2e 00 35 00 1.4...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 61 00 38 00 39 00 4.a.8.9.
0068: 64 00 63 00 37 00 30 00 d.c.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6f 00 75 00 74 00 6c 00 o.u.t.l.
0080: 6f 00 6f 00 6b 00 2e 00 o.o.k...
0088: 65 00 78 00 65 00 20 00 e.x.e. .
0090: 31 00 32 00 2e 00 30 00 1.2...0.
0098: 2e 00 36 00 35 00 31 00 ..6.5.1.
00a0: 34 00 2e 00 35 00 30 00 4...5.0.
00a8: 30 00 30 00 20 00 34 00 0.0. .4.
00b0: 61 00 38 00 39 00 64 00 a.8.9.d.
00b8: 63 00 37 00 30 00 20 00 c.7.0. .
00c0: 66 00 44 00 65 00 62 00 f.D.e.b.
00c8: 75 00 67 00 20 00 30 00 u.g. .0.
00d0: 20 00 61 00 74 00 20 00 .a.t. .
00d8: 6f 00 66 00 66 00 73 00 o.f.f.s.
00e0: 65 00 74 00 20 00 30 00 e.t. .0.
00e8: 30 00 39 00 37 00 63 00 0.9.7.c.
00f0: 62 00 35 00 33 00 0d 00 b.5.3...
00f8: 0a 00 ..
We have recently upgraded from Exchange 2003 to Exchange 2007. I have tried
refreshing her Local and Roaming Active Directory Profiles to no avail.
Re-installed Outlook - refreshed email profile. Problem still exists and
also on other PCs that she has never logged onto before.