Outlook process does not ended after I exit outlook

[Guest]

I recently installed Office 2007 on XPP, on ThinkPad T60 and have this
problem blocking me using Outlook:
Each time openning Outlook, there is always error "...Data file not saved
properly last time,....". Then after few e-mail reading, I even cannot open
item, getting error "Cannot open this item. Errors have been detected in the
file *\outlook.ost, Quit Outlook and all mail-enable applications, and then
use th Inbox repair tool (Scanpst.exe) to diagnose and repair errors inthe
file...". After Quit Outlook and scaning *.ost file using Scanpst.exe, this
will come back, again!
I found the Outlook.exe was not ended, even I quit Outlook. Could this be
problem and how to fix it?

Thanks!

Di

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, zdhiu asked:

| I recently installed Office 2007 on XPP, on ThinkPad T60 and have this
| problem blocking me using Outlook:
| Each time openning Outlook, there is always error "...Data file not
| saved properly last time,....". Then after few e-mail reading, I even
| cannot open item, getting error "Cannot open this item. Errors have
| been detected in the file *\outlook.ost, Quit Outlook and all
| mail-enable applications, and then use th Inbox repair tool
| (Scanpst.exe) to diagnose and repair errors inthe file...". After
| Quit Outlook and scaning *.ost file using Scanpst.exe, this will come
| back, again!
| I found the Outlook.exe was not ended, even I quit Outlook. Could
| this be problem and how to fix it?
|
| Thanks!
|
| Di