Outlook Not Working

[Guest]

I have been running Office Pro 2003 on a new HP machine with Vista for a
month now. A few days ago I received "Microsoft Office Outlook is not
working and must close" message. The machine says windos is looking for a
solution but none can be found. I am locked out of Outlook and stumped as to
what to do. I have searched everywhere and hope someone here may be able to
help.
Problem Signature follows:

Problem signature
Problem Event Name: BEX
Application Name: OUTLOOK.EXE
Application Version: 11.0.8169.0
Application Timestamp: 465f28e3
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.312
Fault Module Timestamp: 4536eb78
Exception Offset: 00014ab3
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: b8c2
Additional Information 2: 8a171557742904b716d6a294169bf5c5
Additional Information 3: a56a
Additional Information 4: 4193f8fafb9e824cd77e05281203a584

Any ideas???
Thanks,
Kelly

 

[BillR [MVP]]

Will Outlook open in Safe Mode - outlook.exe /safe in the Run box.

 

[Guest]

Outlook will open in safe mode - but I uninstalled the outlook connector this
morning on a hunch that I might be able to get it open. I was able to open
it without connector, but obviously need that to get my mail.
Any ideas what to try next???

 

[Jeffrey Needle]

I'm using only a pop3 account, the gmail account. I would be unhappy if I
had to have a Hotmail account to start Outlook. Very odd.

I'll check out the Outlook Connector -- thanks!

 

[BillR [MVP]]

Were you also using a POP3 account?
I'm thinking that if you had no connection to a Hotmail/MSN account then
Outlook might not start.
Try the latest version of the Outlook Connector (new in the last few days).
If you only used Hotmail/MSN then I'd consider adding a POP3 account then
adding Hotmail/MSN afterwards. Gmail is accessible in Outlook.