Outlook not connecting to mail server

C

Crossmusic

One of our employee's Outlook accounts will no longer connect to our email
provider's servers. I have verified that the incoming and outgoing servers
are entered correctly in Outlook, and the password is also correct. The
employee can still access his incoming mail by pulling up the provider's
web-based email, but this isn't a good long-term solution. I have deleted and
recreated his Outlook account, but it made no difference.

Any suggestions?

Steve
 
K

K. Orland

Version of Outlook? Type of mail account? Any send/receive error messages
and/or numbers?
 
D

DL

Either using the Mail Applet in the control panel, or in OL Accounts, should
enable you to test the accounts and hopefully give some meaningfull err.msgs
 
C

Crossmusic

Outlook 2003, POP3 account. Error message: Task 'mail.axletreemedia.com -
receiving' reported error (0x800CCC15): unable to connect to the network.

Steve
 

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