Outlook Junk filter / blocked sender's list

[BT]

I am using Outlook 2003 w/ business contact manager
installed. I have set the junk filter to the "High"
level. I also have many addresses and domains in my
blocked sender's list. However, not one email has been
caught by my junk filter (junk or not), and I still
recieve emails from the addresses that are in my blocked
list. I have tried technet, as well as searching the
knowledge database with no luck. I read somewhere that
the problem may be because I have a blocked address also
listed in the safe addresses (which takes delivery
preference), but that is not the case since I have no
addresses listed in the safe list.
Any info or thoughts would be greatly appreciated.

Thanks.

-BT

 

[Patricia Cardoza - [MVP Outlook]]

What type of mail account do you have?

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003
Author, Absolute Beginner's Guide to OneNote 2003

***Please post all replies to the newsgroups***

 

[Guest]

Upon further reading of other messages on this board & a
little testing of my own, it appears that when <u>ANY</u>
rules are defined in the rules wizard, the JUNK EMIAL
FILTER as well as the BLOCKED SENDER'S LIST are completly
ignored (rendered useless). In my opinion this is a
<b>MAJOR FLAW</b> with Outlook. This FLAW needs to be
addressed and FIXED IMMEDIATELY by Microsoft. Please help
me to send them hundreds of emails regarding this PROGRAM
FLAW until it is fixed!

-BT


PS -> I am still trying to find a work-around for this
problem in the meantime and will post if one is found.

 

[Peter J. Persing]

Hi BT,
You have a fundamental configuration problem. All my clients use the
junk mail filter and it works great. Set up a test where you can mail
to yourself. Add a test address you can put in the blocked sender list
and send yourself some mail. The only requirements I know of are:

You must be using Exchange Server 2003.
You must be in cached exchange mode.

Other than that I can't think of anything that would keep the filter
from working. The fact that you are able to add to the good/bad lists
tell me that it must be configured correctly, but something very basic
has to be wrong.