Outlook Journal only shows activity with computers hard drive

[Swatripont]

How can I get Outlook 2007 to show my activity with files which are stored on
our computers network drives? Outlook 2003 had no problem with this.

 

[Brian Tillman]

How can I get Outlook 2007 to show my activity with files which are
stored on our computers network drives? Outlook 2003 had no problem
with this.

Huh? Care to be more explicit? Describe how you accomplished this in OL
2003.

 

[Swatripont]

In 03 the network drive F: in this case has all our client documents on it.
In 03 all activity was recorded in Outlook Journal. F: C: any external hard
drive; all showed up in activity without my doing anything other than to
click to record the activity.

Now all my C: and any external hard drive activity is recorded but the
network hard drive (our Server) F: is not recorded.

I search all setup and other activities within outlook I could think of to
try to get this to record our F: drive but have failed to find any solution
or suggestion for a solution to date. Switch to Vista from XP in December.

 

[Beth IT Manager]

Did you ever get a workaround on your problem with this? We have run into the
exact same problem switching to Vista and Outlook 2007 from Windows and
Outlook 2003. Beth

 

[JR Hester]

I too am pretty sure that earlier versions allowed me to record file access
to networked drives. It may have been Outlook 2000 with Exchange server 2000.
I just noticed this "problem" when I was updating my class curriculumn fro
the journal feature. At least now I know it is not something wrong with our
installation.

 

[Brian Tillman [MVP - Outlook]]

I too am pretty sure that earlier versions allowed me to record file access
to networked drives. It may have been Outlook 2000 with Exchange server
2000.
I just noticed this "problem" when I was updating my class curriculumn fro
the journal feature. At least now I know it is not something wrong with
our
installation.

Outlook has no idea if or when you access network files.

 

[Renee]

I am having the same problem, My Outlook 2007 only journalizes when a file on
my hard drive is accessed not when a network file is accessed. Is there any
way around this?

 

[OllieOxford]

Microsoft are not being open here - they REMOVED this functionality from
Outlook 2007. I believe there was a hotfix made available after a bit of a
user outcry, but it only works from the server. Look up knowledge base
articles 956506, 956724, 956725, 956951 - or google "Outlook 2007 journal
network drives".

 

[Diane Poremsky [MVP]]

It was fixed in a hotfix released nearly a year ago -
http://support.microsoft.com/kb/956506/ - it may be included in SP2.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[Renee]

I just installed the new office patch a few days ago, and since then my
journal has been keeping records of network files.