Outlook installs from share

[polilop]

We deployed office installation through Active directory. Then our Domain
controller died and we had to replace it with a new one
but with a different domain name, we were lucky enough to somehow migrate
the users.
Now when some users start up any office applicaion (office 2003) it tries
to install but keeps saying that the user needs administrative rights.
This doesn't happen to computers where we installed it locally. I tried to
uninstall office from the computer where it installed from network and then
install it locally, but the samt hing happens again.
Is there some way to clean up the remote installed office, or change the
installation path?

 

[neo]

Have you tried using the LISTool to see if it can clean this up on one of
your workstations?

 

[Ace Fekay [MCT]]

We deployed office installation through Active directory. Then our Domain
controller died and we had to replace it with a new one
but with a different domain name, we were lucky enough to somehow migrate
the users.
Now when some users start up any office applicaion (office 2003) it tries
to install but keeps saying that the user needs administrative rights.
This doesn't happen to computers where we installed it locally. I tried
to uninstall office from the computer where it installed from network and
then install it locally, but the samt hing happens again.
Is there some way to clean up the remote installed office, or change the
installation path?

Sounds like it's stuck on the GPO installation. As Neo said, try the List
tool:

Change the Local Installation Source After the Installation ...The Local
Installation Source Tool will prompt them for the Office 2003 CD or a path
to a network source. After that, however, users will be able to rely on ...
http://office.microsoft.com/en-us/assistance/ha011402361033.aspx

However, you may need to recreate the policy, and then make sure you set it
to "Uninstall the software when it falls out of scope..." in the GPO to
remove it, then either install it manually, or use the GPO. Here's more info
on this:

Group Policy to Remove Program May Not Be Applied to Some Users ...When you
create a policy to remove a program using the Software ... This behavior can
occur if you delete a Group Policy Object (GPO) before it is applied ...
http://support.microsoft.com/kb/240790


--
Ace

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Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer

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