Outlook forwarding

[Dhilliard]

I have a client that was forwarding his email to a co-worker while on
vacation. Now that he has come back we deleted the rule but the emails keep
on coming to the other person. No rules are shown or listed anywhere. Please
help

Note: Outlook 2003 client

 

[K. Orland]

You checked the rule available under the Out of Office Assistant? If that's
empty as well, open Outlook with the /cleanrules switch to see if that
reverts Outlook's behaviour:

Start > Run > outlook.exe /cleanrules

Let me know.

 

[Dhilliard]

Thanks for replying.
I tried your suggestion but it did not help. Very bizzare. Not sure what
else to do other than reinstall the client.

 

[F.H. Muffman]

I have a client that was forwarding his email to a co-worker while

Thanks for replying. I tried your suggestion but it did not help. Very
bizzare. Not sure what else to do other than reinstall the client.

If Outlook isn't running and the user gets a mail, does the mail get forwarded?
If it does, then it's not a client issue.

Did the user who went away happen to set up the other person as a delegate?

 

[Dhilliard]

If Outlook isn't running and the user gets a mail, does the mail get forwarded?
If it does, then it's not a client issue.

Did the user who went away happen to set up the other person as a delegate?

The mail gets forwarded no matter if the client machine is on or not. The
user that went away did not set up the other person as a delegate.

 

[F.H. Muffman]

I have a client that was forwarding his email to a co-worker while

The mail gets forwarded no matter if the client machine is on or not.
The user that went away did not set up the other person as a
delegate.

Any rules set up in OWA if you look there? I don't think you actually said
if they were or not. 'anywhere' is so vague.

The messages appearing in the co-workers inbox, they do have FW: added to
them?

 

[Dhilliard]

Any rules set up in OWA if you look there? I don't think you actually said
if they were or not. 'anywhere' is so vague.

The messages appearing in the co-workers inbox, they do have FW: added to
them?

There are no rules or delegates in OWA or locally and the messages that are
forwarded do not have the FW: tag on them.

 

[Dhilliard]

Any rules set up in OWA if you look there? I don't think you actually said
if they were or not. 'anywhere' is so vague.

The messages appearing in the co-workers inbox, they do have FW: added to
them?

Problem solved. There was a rule setup on the hosted exchange server that
was created by another admin in the admin control panel. This explains why
the rule did not show up on the client machine or in OWA.
Thank you all for your help.
David