outlook express not opening

G

Guest

hello.
i am having difficulty opening outlook express.
i have recently downloaded internet explorer 6 and now outlook express is
not allowing me to open the main page.
when i click on outlook express a message pops up telling me that MSOE.DLL
could not be initialized.
thanks
 
G

Guest

The msoe.dll file is a 32-bit dll that is one of the main components of
Outlook Express. There are several reasons that may cause trouble with this
dll, but the most common case is when more than one version of Outlook is
installed on the same computer, this creating registry problems and causing
the above error message related to msoe.dll.

The solution is to backup your email files, then uninstall and reinstall
Outlook Express. This should restore the application back working in good
order. Please note that in order to do this you will need to have your
Windows installation CD handy.

Here's a Microsoft KB article with info about your problem and workarounds.
Hopefully this will help and good luck!

http://support.microsoft.com/?kbid=245419
 

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