Outlook Express Address Book

B

Barb

I am having a problem with the address book for Outlook
Express. It was working fine until we installed Office
2003. I'm not sure if it is related or not. Now when
I go into outlook express I get "there was an error
opening this message" when I try to open a message or
create a new one. My address book (contacts) is
completely missing. When I try to go into address book
outside of Outlook (thru start/accessories) I get "an
error occured while attempting to open address book".

I have tried to uninstall outlook express so I can
reinstall it but it isn't in the Control panel/add/remove
programs list. I have tried to just reinstall internet
explorer/outlook express but it won't reinstall since I
have a more recent update.

I found a tip that my address book may be corrupted. I
tried to copy it from the windows CD from win9x\win_14
directory but the problem still remains..

HELP! Any ideas?
 
M

Milly Staples [MVP - Outlook]

This newsgroup is for support of Outlook 97-2003 from the Office
family for Windows PCs. For Outlook Express (OE) support try posting in one
of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...blic.windows.inetexplorer.ie55.outlookexpress
for OE 5.5x
http://support.microsoft.com/newsgr...ublic.windows.inetexplorer.ie6_outlookexpress
for OE 6.x
http://support.microsoft.com/newsgr...;newsgroupsmicrosoft.public.internet.mail.mac
for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Barb asked:

| I am having a problem with the address book for Outlook
| Express. It was working fine until we installed Office
| 2003. I'm not sure if it is related or not. Now when
| I go into outlook express I get "there was an error
| opening this message" when I try to open a message or
| create a new one. My address book (contacts) is
| completely missing. When I try to go into address book
| outside of Outlook (thru start/accessories) I get "an
| error occured while attempting to open address book".
|
| I have tried to uninstall outlook express so I can
| reinstall it but it isn't in the Control panel/add/remove
| programs list. I have tried to just reinstall internet
| explorer/outlook express but it won't reinstall since I
| have a more recent update.
|
| I found a tip that my address book may be corrupted. I
| tried to copy it from the windows CD from win9x\win_14
| directory but the problem still remains..
|
| HELP! Any ideas?
 

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