outlook email - works on two PCs - not one one

[cloyd]

I have three PCs - each has their own Outlook license.....

I have all three configured the same for the same email account -

two work great.

one doesn't work. no error messages. will not send and receive. when
I do the "test from the email profile" - it says everything OK when it
pings the smpt and pop servers.

any ideas?

thanks. Cindy

 

[Brian Tillman]

one doesn't work. no error messages. will not send and receive.
when I do the "test from the email profile" - it says everything OK
when it pings the smpt and pop servers.

Enable diagnostic logging and see if any problems are logged. Exactly how
is version-specific and you decided to keep that information a secret, so
enabling logging is left for you to discover.