in message
Yes, in the “view†the following are checked: Navigation pane
and Status bar.
That changes only the layout of the panes shown inside the Outlook
window. That doesn't change the view of a folder. There are other
choices under the View menu. I am using OL2002 so navigation may
differ under OL2003. Under View, go to the Current View submenu and
look at which *view* you are using for the selected folder. Then use
Customize to look at how that view is defined. Maybe you are hiding
items based on filtering criteria that you don't want.