G
Guest
Hi,
I have a problem with two of our Outlook clients:
(We use Exchance 2003 and Outlook 2007)
Outlook ist open, connected to the Exchange server, and Cache-Mode ist
activated. At first, everything runs fine, however, sometimes Outlook stops
to receive new mails after a period of time.
Outlook still shows that it's connected to the server and that all folders
are synchronized. Everything seems fine and only the abscence of new mails
for a longer time points out that something is wrong. Even a click to the
"send/receive" button does not bring the new mails, it does not show any kind
of error, either.
If I quit outlook and reopen it, it starts to synchronize and suddenly all
the missing mails are in the inbox.
I have not been able to find any cause for this problem and I am not able to
reproduce it, either - some days the problem does not occur at all, on other
days it occurs within half an hour.
Has anybody here any idea how I can resolve this problem or at least a hint
how I can try to locate the reason of it?
By the way: One of the clients runs with vista, the other one with XP SP2,
Windows-Firewall is deactivated on both clients and we have more than hundred
other clients with the same configuration and without any problems.
I appreciate any help you might me able to offer.
Cheers,
George
I have a problem with two of our Outlook clients:
(We use Exchance 2003 and Outlook 2007)
Outlook ist open, connected to the Exchange server, and Cache-Mode ist
activated. At first, everything runs fine, however, sometimes Outlook stops
to receive new mails after a period of time.
Outlook still shows that it's connected to the server and that all folders
are synchronized. Everything seems fine and only the abscence of new mails
for a longer time points out that something is wrong. Even a click to the
"send/receive" button does not bring the new mails, it does not show any kind
of error, either.
If I quit outlook and reopen it, it starts to synchronize and suddenly all
the missing mails are in the inbox.
I have not been able to find any cause for this problem and I am not able to
reproduce it, either - some days the problem does not occur at all, on other
days it occurs within half an hour.
Has anybody here any idea how I can resolve this problem or at least a hint
how I can try to locate the reason of it?
By the way: One of the clients runs with vista, the other one with XP SP2,
Windows-Firewall is deactivated on both clients and we have more than hundred
other clients with the same configuration and without any problems.
I appreciate any help you might me able to offer.
Cheers,
George