Outlook dialer problem-Handset Attached to Modem

[Guest]

When I use Outlook to autodial, my US Robotics 56K Voice Fax Modem speaker
activates and dials the number, but I cannot hear anything through the
telephone connected to the modem. This also happens when I use Cardscan to
autodial. It does not happen when I use PhoneDial Pro. With that program as
soon as I pick up the telephone handset, the speaker cuts off and I can
utilize the telephone to listen and speak to the person I call. How do I
change the settings to transfer control to the handset.

 

[Brian Tillman]

When I use Outlook to autodial, my US Robotics 56K Voice Fax Modem
speaker activates and dials the number, but I cannot hear anything
through the telephone connected to the modem. This also happens when
I use Cardscan to autodial. It does not happen when I use PhoneDial
Pro. With that program as soon as I pick up the telephone handset,
the speaker cuts off and I can utilize the telephone to listen and
speak to the person I call. How do I change the settings to transfer
control to the handset.

Outlook uses the standard Windows dialer, which has no provision for
handling voice modems.

 

[warren]

When I use Outlook to autodial, my US Robotics 56K Voice Fax Modem speaker
activates and dials the number, but I cannot hear anything through the
telephone connected to the modem. This also happens when I use Cardscan to
autodial. It does not happen when I use PhoneDial Pro. With that program as
soon as I pick up the telephone handset, the speaker cuts off and I can
utilize the telephone to listen and speak to the person I call. How do I
change the settings to transfer control to the handset.

 

[warren]

i have a jabra a330 and i cant hear the phone when i aut dial out it just
goes back to the phone line will not stay with the dongle...

 

[Russ Valentine [MVP-Outlook]]

You posted a question in an Outlook group. This has nothing to do with
Outlook. Check your coordinates.