Outlook Connector stopped working

[James Glenn]

I have been using the Outlook Connector on Outlook 2007 for 6+ months now.
As of 12/06/07 it has stopped synchronizing and I am at a loss. I have tried
uninstalling and reinstalling with no luck. Two Folders download fine along
with the calendar and tasks but the inbox -- nothing.

Does anyone know where the Sync Issues Folder is? Or where I can go for
more info about the error?

Here is the Sync Log.

Outlook Connector Version 12.0.4518.1068

Account: (e-mail address removed)

Signed in successfully at 12/8/2007 1:01:43 PM


Mail: Last successfully refreshed at 1:01 PM.

Calendar: Last successfully refreshed at 1:01 PM.

Contacts: Last successfully refreshed at 1:01 PM.


Errors :

Time: 12/8/2007 1:01:48 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4350.


Time: 12/8/2007 1:02:19 PM
Error in Mail
An unknown error was encountered during a synchronization operation with the
service. Some of the items might not have been synchronized.
Look for a log in the Sync Issues folder.

 

[zhang.liang1999]

I have been using the Outlook Connector on Outlook 2007 for 6+ months now.
As of 12/06/07 it has stopped synchronizing and I am at a loss. I have tried
uninstalling and reinstalling with no luck. Two Folders download fine along
with the calendar and tasks but the inbox -- nothing.

Does anyone know where the Sync Issues Folder is? Or where I can go for
more info about the error?

Here is the Sync Log.

Outlook Connector Version 12.0.4518.1068

Account: (e-mail address removed)

Signed in successfully at 12/8/2007 1:01:43 PM

Mail: Last successfully refreshed at 1:01 PM.

Calendar: Last successfully refreshed at 1:01 PM.

Contacts: Last successfully refreshed at 1:01 PM.

Errors :

Time: 12/8/2007 1:01:48 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4350.

Time: 12/8/2007 1:02:19 PM
Error in Mail
An unknown error was encountered during a synchronization operation with the
service. Some of the items might not have been synchronized.
Look for a log in the Sync Issues folder.

Hi! I have got the same problem with you. The outlook connector
failed to sync the email since Jan 11, 2008.

btw, where did you get the log file?

 

[Ancius]

Hi! I have got the same problem with you. Theoutlookconnector
failed tosyncthe email since Jan 11, 2008.

btw, where did you get the log file?- Hide quoted text -

- Show quoted text -

Same problem here. It worked the last time I used it in December. When
I went to update/sync today - I got the same error messages as James
did.





The log is in Outlook, lower right, after you Send/Receive you should
see the Server Status, Detailed Report...

 

[Ancius]

Same problem here. It worked the last time I used it in December. When
I went to update/sync today - I got the same error messages as James
did.

The log is in Outlook, lower right, after you Send/Receive you should
see the Server Status, Detailed Report...- Hide quoted text -

- Show quoted text -

Ok, so I read the 12.0 FAQ - it says to Remove the account then Add it
back. Tried it last night, it seems to have done the trick for me.

Outlook 2007:
* Click the Tools menu.
* Click "Account Settings..."
* Select the Windows Live Hotmail account receiving the 4104 error and
click "Remove"
Outlook 2003:
* Click the Tools menu.
* Click "E-mail Accounts"
* Select "View or change existing e-mail accounts", and then click
Next.
* Select the Windows Live Hotmail account receiving the 4104 error and
click "Remove"
* Click Finish

Then add the account back to Outlook by clicking the Outlook Connector
menu and selecting "Add new account..."

Note, do not remove and re-add your Windows Live Hotmail account
unless you are unable to synchronize and you receive a 4104 error.
Removing and re-adding your account unnecessarily may cause your
account to exhaust its pool of synchronization relationships and
prevent you from synchronizing for up to 30 days.

 

[GAH2007]

Hey guys,

im having the same 4350 problem. I tried to delete my account and re-add it
but the moment it is connected again it reports the 4350
I also removed outlook connector and re-installed it.
I use outlook connector for 1 account on two computers and they both report
the 4350.

My questions:
- This outlook connector is a pretty bad piece of software isnt it? Does
anyone have any suggestions resolve this?

- What does the 4350 error actually mean? My emails are synced perfectly. I
do have some doubt about my contacts thought. Maybe it has to do with that?
any suggestions


Outlook Connector Version 12.0.4518.1068

Account: [email protected]

Signed in successfully at 19-2-2008 9:24:39


Mail: Last successfully refreshed at 9:24.

Calendar: Error at 9:24.

Contacts: Last successfully refreshed at 9:24.


Errors :

Time: 19-2-2008 9:24:41
Error in Calendar
Outlook Connector is available only to subscribers.


Time: 19-2-2008 9:24:44
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4350.

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