Outlook Connector and Office Live Essential - was OC and Live Mail Plus

[Stefania Castelli]

Hello Diane,
I subscribed to a free trial of Office Live Essential, upgrading the Basic
Account I already owned.
Connector doesn't care it at all.
As with my Live Mail Plus, my Live Essential account correctly signs in but
can't synchronize mail and calendars cause are services "available only to
subscribers"...
Who are them? I'm starting to ask myself, watching out for ghosts ;-)

Ok. Jokes apart.

I did it the upgrade 20 minutes ago and probably is too soon to get all MS
Servers already set up.

Anyway, I think I'll have to downgrade even if my bloody connector would
start its dirty job.
Companies, here, use a lot the Italian version of Outlook, and Connector
doesn't work on other languages but English.

So, I'm too forward.

Is too soon, and the beta phase is the beta phase.

Even if I can see how great is a product and how revolutionary can be in
SMEs framework. So, I'm not able to stop testing and suggesting people to
follow this kind of new bible in Office Automation Management.

Ok.

I will keep the group informed about Live Essential and Connector behavior.

Regards

 

[Stefania Castelli]

Ok....

I'm sorry.

Even Live Essential can't use Outlook Connector.
.....as reported in Office Live Help pages

-----------------------
Access Microsoft Office Live Mail in Outlook
You also can access Microsoft Office Live Mail in Outlook. In Outlook, on
the Tools menu, click E-mail Accounts. A wizard will open that will guide
you through the steps to bring Microsoft Office Live Mail into Outlook. Be
sure to select HTTP for account type and Hotmail for HTTP Mail Service
Provider.

Note This feature is only available to Microsoft Office Live Essentials
subscription holders.

-----------------------

So, at the moment, I can confirm that no service works with Connector be
excepted for Hotmail Premium Accounts, if someone succeed to subscribe them
(in Italy surely not).
No Office Live solutions allow to sync calendars and Tasks, through
Connector.

Come on Micrsoft, hurry up!

Regards

 

[Stefania Castelli]

Once again back, with contrasting news.
If HTTP is selected as protocol to sync my Office Live Essential Account,
when I start to sync, I'm requested to install Outlook Connector.....
And I'm back to the beginning....
No sync at all....

Ok.

A good sleep's needed....

Regards

 

[Stefania Castelli]

Ok.
Last before to close the lid (notebook) and the lights.
From the Office Live FAQ

---------------------
Can I access my e-mail and other Microsoft Office Live information when I am
not connected to the Internet (offline)?

With the Microsoft Outlook Connector - available in the Microsoft Office
Live Essentials and Microsoft Office Live Premium subscription - customers
can access and manage e-mail, contacts, calendar, and tasks using their own
copy of Microsoft Office Outlook 2002 (XP) or later.

 

[Diane Poremsky [MVP]]

if it's still not working, I think the provisioning bug found in outlook
live still exists - the account doesn't properly provision as a supported
account type. You'll need to call tech support and they'll have to fix it.
Hopefully they won't tell you to make a new account with an new address,
like MSN tried to tell me.

 

[Stefania Castelli]

I threw my message in a bottle.
I'll keep the world informed about future develops.
An average of three day passed to get an answer, last time that I asked for
some help on a Calendar sharing issue...

Thank you and Regards

 

[Stefania Castelli]

Ok....

This is the answer I got...
Sadly, they only change my personal account (that's a testing account of an
Office Live Essential group of 20, I'm trying to slip inside a company
accostumed to MDaemon/Exchange Services....).
Furthermore, calendar doesn't synchronize even in this MS "checked" account.

I can't sell a spike, with this level of customer caring....

Let's write again.... let's see what they say....

Regards

------------------------
Hi Stefanie,

Thank you for contacting Microsoft Office Live Support.

I apologize for the delay in responding to your e-mail. I appreciate your
patience.

I understand that you tried to install Microsoft Outlook connector but you
got an error stating that "the service is available only to subscribers." I
know you want this service to work on your end. Let me help you out.

Stefanie, you're getting this error because your account is not
appropriately configured for Microsoft Outlook. I modified some settings in
your account so you can use it. By now, it's provisioned for Microsoft
Outlook. This should resolve the issue. You can re-try installing Outlook
Connector.

I hope I was able to address your concern. You may directly reply to this
e-mail in case you need further assistance.

Have a great day.
Sincerely,
Michelle