Outlook calendar entries are disappearing

[Guest]

When manually entering new calendar appointments from my desktop, they are
disappearing within minutes. It has never happened before until this week.

Does anyone have quick and dirty experience on this issue?

 

[Judy Gleeson \(MVP Outlook\)]

check which view you are in and tell us your version (at least)


I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au


"I not only use all the brains I have, but all I can borrow." (Woodrow
Wilson)

 

[Guest]

Side by side - Task pad on the far right with mini calendars above. Calendar
by hour in centre. Calendars on the left, including checkboxes for other
calendars on the server. Outlook 2003.

Do you have any information on why the entries may be disappearing right
before my eyes? I wonder if there are compatibility issues with Exchange
Server 2003, Service Pack 2.

 

[Judy Gleeson \(MVP Outlook\)]

so which view are you in???? Turn on the Advanced toolbar and read what's
in the little white window. May say "day/week/month" etc.

I think you'll need to reset views.

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au


"I not only use all the brains I have, but all I can borrow." (Woodrow
Wilson)

 

[Guest]

This isn't a question of not being in the proper view and missing an entry.
I'm in the same view I'm always in - day/week/month. I've entered
appointments from another computer on the server and it remains. When it's
done from mine, it disappears completely from all shared calendars on the
server. It isn't lost in another view - it's gone. We're IT consultants, so
hopefully we can pick up the pace a bit on this and troubleshoot further up
the chain?

Are you aware of compatibility issues with Exchange Server, or any possible
link to this occurrence and mail store limits?

 

[Guest]

To update this situation for others who may encounter the problem:

We checked the server windows application log and found ESE error 474-
Exchange database checksum error -on one page in the private store. The error
had repeated before over a few weeks, somewhat infrequently, and the timing
was no coinciding with the calendar events disappearing. The latest log event
of this type was earlier in the morning. Error predated the earliest clean
backups.

The store was dismounted, and integrity check (eseutil /g) reported db as
corrupted. Recovery (eseutil /r) came to clean shutdown. Integrity repair
(isinteg -fix -test alltests) reported no errors, checksums (eseutil /k)
then offline defrag, retested db then came up clean. Did not need to use
repair (eseutil /p). Stores remounted fine.

Microsoft KB reports event 474 is 99% probability a hardware or driver
failure, Will be watching. I do recall 3-4 months back, on a couple of
occasions, our two year old discovered the server power off and UPS power off
switches. Yeow! At the time there appeared no ill effects and the DB errors
only showed up much later, but left wondering if there was some latent error
we tripped over later.