outlook and spam

[Guest]

my outlook keeps crashing anytime i try to mark a message as spam (or unmark
an erroneously marked message). the norton anti-spam program won't
initialize. this just started happening yesterday...
any ideas?

 

[Brian Tillman]

my outlook keeps crashing anytime i try to mark a message as spam (or
unmark an erroneously marked message). the norton anti-spam program
won't initialize. this just started happening yesterday...
any ideas?

Outlook has no way to mark a message as SPAM. If you see one, it's not
Outlook. Since you say Norton AS won't initialize, wouldn't you tend to
think then that it's Norton's problem? I would. Uninstall Norton AS for
now, set up your mail so it works, then reinstall Norton.