F
fallassignment
I have a few Windows NT machines that Outlook 98 crashes on with a Dr.
Watson error - almost always when the user is typing an e-mail. I
have tried re-installing, creating a new outlook profile, and
replacing various files related to Outlook 98, but nothing seems to
work. It is very important to note that I have many other users who
have Windows NT and Outlook 98 on our network that do not have a
problem at all. Can anyone decipher the Dr. Watson error message
below? Thanks in advance.
Microsoft (R) Windows NT (TM) Version 4.00 DrWtsn32
Copyright (C) 1985-1996 Microsoft Corp. All rights reserved.
Application exception occurred:
App: outlook.dbg (pid=132)
When: 7/7/2004 @ 13:2:47.248
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: 10199T
User Name: 25061
Number of Processors: 1
Processor Type: x86 Family 6 Model 5 Stepping 2
Windows Version: 4.0
Current Build: 1381
Service Pack: 6
Current Type: Uniprocessor Free
Registered Organization: ws mfg
Registered Owner: pc user
*----> Task List <----*
0 Idle.exe
2 System.exe
20 smss.exe
24 csrss.exe
34 winlogon.exe
40 services.exe
43 lsass.exe
69 spoolss.exe
81 Mcshield.exe
94 VsTskMgr.exe
106 RpcSs.exe
115 FrameworkServic.exe
124 nddeagnt.exe
44 pstores.exe
107 MSTask.exe
135 Explorer.exe
161 loadwc.exe
165 UpdaterUI.exe
173 MSWHEEL.exe
162 SHSTAT.exe
178 OSA.exe
183 FINDFAST.exe
205 NAPRDMGR.exe
234 pcsws.exe
88 PCSCM.exe
42 CWBLMSRV.exe
236 tapisrv.exe
275 Wfcrun32.exe
282 WFICA32.exe
87 ddhelp.exe
132 outlook.exe
287 MAPISP32.exe
156 drwtsn32.exe
0 _Total.exe
(30000000 - 3000b000) outlook.dbg
(77f60000 - 77fbe000) dll\ntdll.dbg
(6e3f0000 - 6ea45000) outllib.dbg
(78000000 - 78046000)
(77f00000 - 77f5e000) dll\kernel32.dbg
(77b20000 - 77bd7000) dll\ole32.dbg
(77e10000 - 77e67000) dll\rpcrt4.dbg
(77dc0000 - 77dff000) dll\advapi32.dbg
(77e70000 - 77ec5000) dll\user32.dbg
(77ed0000 - 77efc000) dll\gdi32.dbg
(71710000 - 71794000) dll\comctl32.dbg
(306c0000 - 30a64000) mso97.dbg
(10000000 - 100d5000) dll\mapi32.dbg
(77c40000 - 77d7c000) dll\shell32.dbg
(77720000 - 77731000) dll\mpr.dbg
(77d80000 - 77db2000) dll\comdlg32.dbg
(70bd0000 - 70c35000)
(626f0000 - 62714000) dll\EMSABP32.dbg
(625d0000 - 625f1000) dll\emsui32.dbg
(6def0000 - 6e018000) wmsui32.dbg
(6fbf0000 - 6fc08000) dll\gapi32.dbg
(77a90000 - 77a9b000) dll\version.dbg
(779c0000 - 779c8000) dll\lz32.dbg
(6da10000 - 6da4b000) riched32.dbg
(0d2d0000 - 0d2d0000)
(74fc0000 - 74fcf000) dll\rpcltccm.dbg
(776d0000 - 776d8000) dll\wsock32.dbg
(776b0000 - 776c4000) dll\ws2_32.dbg
(776a0000 - 776a7000) dll\ws2help.dbg
(77670000 - 77685000) dll\mswsock.dbg
(74ff0000 - 74ffe000) dll\rnr20.dbg
(77660000 - 7766f000) dll\msafd.dbg
(77690000 - 77699000) dll\wshtcpip.dbg
(77bf0000 - 77bf7000) dll\rpcltc1.dbg
(76e70000 - 76e82000) dll\security.dbg
(00fe0000 - 00ff1000) dll\msapsspc.dbg
(779d0000 - 779d0000)
(780a0000 - 780b2000)
(77400000 - 77421000) dll\sch128c.dbg
(5e380000 - 5e3a5000) dll\msoss.dbg
(5cf00000 - 5cf5e000) dll\crypt32.dbg
(716d0000 - 716ef000) dll\msnsspc.dbg
(01010000 - 01020000)
(6e040000 - 6e059000) contab32.dbg
(629a0000 - 62a33000) dll\mspst32.dbg
(71300000 - 71306000) dll\msidle.dbg
(65340000 - 653db000) D:\OA\rwin32\oleaut32.dll
(11900000 - 119a4000)
(01710000 - 01710000)
(11d00000 - 11d13000)
(23000000 - 2311b000)
(22000000 - 2214d000)
(22500000 - 22526000)
(770f0000 - 772ed000)
(21800000 - 21800000)
(22800000 - 22800000)
(24000000 - 24019000)
(24a00000 - 24a44000)
(24900000 - 24900000)
(12000000 - 121c1000)
(6e020000 - 6e033000) outlrpc.dbg
(62730000 - 627bb000) dll\emsmdb32.dbg
(48000000 - 48000000)
(6f620000 - 6f6aa000) dll\EMSUIX32.dbg
State Dump for Thread Id 0x107
eax=6e3f2748 ebx=6e84d028 ecx=0024a4a0 edx=0006fd48 esi=00000110
edi=0024a4a0
eip=3305eb08 esp=0006fd2c ebp=0006fdcc iopl=0 nv up ei ng nz
na po cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
efl=00000287
function: <nosymbols>
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0006fd28 6e3f4d22 0000001c 00000001 0000014d 0006ff00 <nosymbols>
0006fdcc 6e3f90bb 0024a4a0 00400364 0000001c 00000001
outllib!<nosymbols>
0006fde8 77e71303 00400364 0000001c 00000001 0000014d
outllib!<nosymbols>
0006fe00 77e71962 004d6170 0000001c 00000001 0000014d
user32!TranslateMessageEx
0006fe2c 77f763ef 0006fe3c 00000018 004d6170 0000001c
user32!DefWindowProcA
0006fe88 77e755a8 0006ff00 00000000 00000000 00000000
ntdll!KiUserCallbackDispatcher
0006feb4 6e3f1e6b 0006ff00 00000000 00000000 00000000
user32!PeekMessageW
0006fed8 6e476a9a 0006ff00 00000000 00000000 00000000
outllib!<nosymbols>
0006ff20 30001a85 00000000 00000000 00000000 030be484
outllib!FMessageLoop
0006ffc0 77f1b9ea 030be484 77c440e0 7ffdf000 c0000005
outlook!<nosymbols>
0006fff0 00000000 30001142 00000000 000000b0 00000100
kernel32!GetProcessPriorityBoost
00000000 00000000 00000000 00000000 00000000 00000000
outlook!<nosymbols>
*----> Raw Stack Dump <----*
0006fd2c 22 4d 3f 6e 1c 00 00 00 - 01 00 00 00 4d 01 00 00
"M?n........M...
0006fd3c 00 ff 06 00 00 00 00 00 - f0 9c 4a 00 cc fd 06 00
...........J.....
0006fd4c f0 9c 4a 00 b0 fd 06 00 - 80 d0 84 6e 30 fd 06 00
...J........n0...
0006fd5c f8 4c 3f 6e b0 ff 06 00 - 00 00 00 00 30 32 43 56
..L?n........02CV
0006fd6c 00 00 00 00 40 02 73 00 - 1c 00 00 00 01 00 00 00
[email protected].........
0006fd7c 4d 01 00 00 00 ff 06 00 - 00 00 00 00 00 00 00 00
M...............
0006fd8c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0006fd9c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0006fdac 00 00 00 00 46 02 19 00 - 1c 00 00 00 00 00 00 00
.....F...........
0006fdbc 94 4c 3f 6e 28 d0 84 6e - 01 00 00 00 dc fd 06 00
..L?n(..n........
0006fdcc e8 fd 06 00 bb 90 3f 6e - a0 a4 24 00 64 03 40 00
.......?n..$.d.@.
0006fddc 1c 00 00 00 01 00 00 00 - 4d 01 00 00 00 fe 06 00
.........M.......
0006fdec 03 13 e7 77 64 03 40 00 - 1c 00 00 00 01 00 00 00
....wd.@.........
0006fdfc 4d 01 00 00 2c fe 06 00 - 62 19 e7 77 70 61 4d 00
M...,...b..wpaM.
0006fe0c 1c 00 00 00 01 00 00 00 - 4d 01 00 00 89 90 3f 6e
.........M.....?n
0006fe1c 44 e0 fd 7f 00 00 00 00 - 00 00 00 00 00 00 00 00
D...............
0006fe2c 88 fe 06 00 ef 63 f7 77 - 3c fe 06 00 18 00 00 00
......c.w<.......
0006fe3c 70 61 4d 00 1c 00 00 00 - 01 00 00 00 4d 01 00 00
paM.........M...
0006fe4c 89 90 3f 6e d9 12 e7 77 - 32 1c e7 77 00 ff 06 00
...?n...w2..w....
0006fe5c 00 00 00 00 00 00 00 00 - 00 00 00 00 02 00 00 00
.................
State Dump for Thread Id 0x134
eax=00000000 ebx=00e7fe74 ecx=00000000 edx=00000000 esi=7ffdf000
edi=00000000
eip=77f682cb esp=00e7fe50 ebp=00e7fea4 iopl=0 nv up ei pl nz
ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000213
function: NtWaitForMultipleObjects
77f682c0 b8c4000000 mov eax,0xc4
77f682c5 8d542404 lea edx,[esp+0x4]
ss:01d7e857=????????
77f682c9 cd2e int 2e
77f682cb c21400 ret 0x14
77f682ce 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00e7fea4 77e79de5 00000003 00e7fecc 00000000 ffffffff
ntdll!NtWaitForMultipleObjects
00e7ff00 77e79e31 00000002 00e7ff78 ffffffff 000000ff
user32!MsgWaitForMultipleObjectsEx
00e7ff1c 1004fce8 00000002 00e7ff78 00000000 ffffffff
user32!MsgWaitForMultipleObjects
77f67540 8b000000 83042454 7500147a 42ff904f 8b197504
mapi32!GetAttribIMsgOnIStg
*----> Raw Stack Dump <----*
00e7fe50 6b ce f1 77 03 00 00 00 - 74 fe e7 00 01 00 00 00
k..w....t.......
00e7fe60 00 00 00 00 00 00 00 00 - d4 fe e7 00 00 00 00 00
.................
00e7fe70 cc fe e7 00 b8 00 00 00 - 7c 00 00 00 88 00 00 00
.........|.......
00e7fe80 a4 00 00 00 b8 00 d4 00 - 27 eb 04 10 7c 00 d4 00
.........'...|...
00e7fe90 40 00 d4 00 b8 00 d4 00 - 00 00 00 00 00 00 00 00
@...............
00e7fea0 01 00 00 00 00 ff e7 00 - e5 9d e7 77 03 00 00 00
............w....
00e7feb0 cc fe e7 00 00 00 00 00 - ff ff ff ff 00 00 00 00
.................
00e7fec0 d5 1e e7 77 8f 19 e7 77 - 14 9e e7 77 b8 00 00 00
....w...w...w....
00e7fed0 7c 00 00 00 88 00 00 00 - 66 00 20 00 45 00 6e 00
|.......f. .E.n.
00e7fee0 67 00 69 00 6e 00 65 00 - 3a 00 4e 00 6f 00 20 00
g.i.n.e.:.N.o. .
00e7fef0 00 00 00 00 00 00 00 00 - 44 d0 fd 7f 88 00 00 00
.........D.......
00e7ff00 1c ff e7 00 31 9e e7 77 - 02 00 00 00 78 ff e7 00
.....1..w....x...
00e7ff10 ff ff ff ff ff 00 00 00 - 00 00 00 00 40 75 f6 77
(e-mail address removed)
00e7ff20 e8 fc 04 10 02 00 00 00 - 78 ff e7 00 00 00 00 00
.........x.......
00e7ff30 ff ff ff ff ff 00 00 00 - 00 00 06 00 7a fb 06 00
.............z...
00e7ff40 ec ff e7 00 b0 fb 06 00 - 00 00 00 00 00 00 00 00
.................
00e7ff50 fe ff 0f 00 00 00 34 00 - 88 4c 71 80 97 0c 1a 00
.......4..Lq.....
00e7ff60 50 4d 12 f0 40 00 d4 00 - 7c 00 d4 00 b8 00 d4 00
PM..@...|.......
00e7ff70 00 00 00 00 00 00 00 00 - b8 00 00 00 7c 00 00 00
.............|...
00e7ff80 10 5a 07 00 ff ff ff ff - 00 00 00 00 00 00 00 00
..Z..............
State Dump for Thread Id 0x126
eax=10041350 ebx=011afec8 ecx=0007d888 edx=00000000 esi=7ffdf000
edi=011afee8
eip=77f682cb esp=011afea4 ebp=011afef8 iopl=0 nv up ei pl nz
ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000213
function: NtWaitForMultipleObjects
77f682c0 b8c4000000 mov eax,0xc4
77f682c5 8d542404 lea edx,[esp+0x4]
ss:020ae8ab=2691c4e6
77f682c9 cd2e int 2e
77f682cb c21400 ret 0x14
77f682ce 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
011afef8 77e79de5 00000002 011aff20 00000000 0000ea60
ntdll!NtWaitForMultipleObjects
011aff54 77e79e31 00000001 00d01e14 0000ea60 000000ff
user32!MsgWaitForMultipleObjectsEx
011aff70 100413b6 00000001 00d01e14 00000000 0000ea60
user32!MsgWaitForMultipleObjects
77f67540 8b000000 83042454 7500147a 42ff904f 8b197504
mapi32!BMAPIResolveName
*----> Raw Stack Dump <----*
011afea4 6b ce f1 77 02 00 00 00 - c8 fe 1a 01 01 00 00 00
k..w............
011afeb4 00 00 00 00 e8 fe 1a 01 - 24 ff 1a 01 00 00 00 00
.........$.......
011afec4 20 ff 1a 01 24 01 00 00 - 64 01 00 00 01 00 00 00
....$...d.......
011afed4 00 00 00 00 f8 1d d0 00 - 56 cc f6 77 d0 75 fa 77
.........V..w.u.w
011afee4 57 cc f6 77 00 ba 3c dc - ff ff ff ff 00 00 00 00
W..w..<.........
011afef4 01 00 00 00 54 ff 1a 01 - e5 9d e7 77 02 00 00 00
.....T......w....
011aff04 20 ff 1a 01 00 00 00 00 - 60 ea 00 00 00 00 00 00
........`.......
011aff14 14 1e d0 00 c8 1d d0 00 - f8 1d d0 00 24 01 00 00
.............$...
011aff24 64 01 00 00 30 ff 1a 01 - 01 00 00 00 17 00 01 00
d...0...........
011aff34 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
011aff44 00 00 00 00 00 00 00 00 - 44 c0 fd 7f 64 01 00 00
.........D...d...
011aff54 70 ff 1a 01 31 9e e7 77 - 01 00 00 00 14 1e d0 00
p...1..w........
011aff64 60 ea 00 00 ff 00 00 00 - 00 00 00 00 40 75 f6 77
`[email protected]
011aff74 b6 13 04 10 01 00 00 00 - 14 1e d0 00 00 00 00 00
.................
011aff84 60 ea 00 00 ff 00 00 00 - 00 00 00 00 ec ff 1a 01
`...............
011aff94 ff ff ff ff 98 f7 06 00 - 00 00 00 00 46 02 00 00
.............F...
011affa4 8b 74 11 80 60 45 ab 80 - 00 44 ab 80 c8 c6 11 80
..t..`E...D......
011affb4 d9 6f 12 80 4d 90 f6 77 - de 4e f0 77 00 00 00 00
..o..M..w.N.w....
011affc4 ff ff ff ff 98 f7 06 00 - 00 00 00 00 98 f7 06 00
.................
011affd4 c4 ff 1a 01 80 06 07 00 - ff ff ff ff 44 b9 f3 77
.............D..w
State Dump for Thread Id 0x146
eax=11913c57 ebx=00000000 ecx=0006f8d0 edx=00000000 esi=00000170
edi=00000000
eip=77f682db esp=0291ff64 ebp=0291ff88 iopl=0 nv up ei pl zr
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000246
function: NtWaitForSingleObject
77f682d0 b8c5000000 mov eax,0xc5
77f682d5 8d542404 lea edx,[esp+0x4]
ss:0381e96b=????????
77f682d9 cd2e int 2e
77f682db c20c00 ret 0xc
77f682de 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0291ff88 77f04f37 00000170 ffffffff 00000000 11913c91
ntdll!NtWaitForSingleObject
00000000 00000000 00000000 00000000 00000000 00000000
kernel32!WaitForSingleObject
State Dump for Thread Id 0x12a
eax=119167f2 ebx=0295ff38 ecx=77f1c645 edx=00000000 esi=7ffdf000
edi=0295ff58
eip=77f682cb esp=0295ff14 ebp=0295ff68 iopl=0 nv up ei pl nz
ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000213
function: NtWaitForMultipleObjects
77f682c0 b8c4000000 mov eax,0xc4
77f682c5 8d542404 lea edx,[esp+0x4]
ss:0385e91b=????????
77f682c9 cd2e int 2e
77f682cb c21400 ret 0x14
77f682ce 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0295ff68 77f1cd76 00000004 0295ffac 00000000 000003e8
ntdll!NtWaitForMultipleObjects
0295ff84 1191684a 00000004 0295ffac 00000000 000003e8
kernel32!WaitForMultipleObjects
00239470 0008d7b8 0008e2b8 0008e2d8 0008e2f8 0008e560 !<nosymbols>
*----> Raw Stack Dump <----*
0295ff14 6b ce f1 77 04 00 00 00 - 38 ff 95 02 01 00 00 00
k..w....8.......
0295ff24 00 00 00 00 58 ff 95 02 - 40 75 f6 77 78 d3 91 11
(e-mail address removed)...
0295ff34 10 76 f6 77 50 01 00 00 - 44 01 00 00 bc 00 00 00
..v.wP...D.......
0295ff44 6c 01 00 00 00 00 00 00 - d4 8d 98 ef 5d 64 1e 80
l...........]d..
0295ff54 0c 00 00 00 80 69 67 ff - ff ff ff ff 00 00 00 00
......ig.........
0295ff64 01 00 00 00 84 ff 95 02 - 76 cd f1 77 04 00 00 00
.........v..w....
0295ff74 ac ff 95 02 00 00 00 00 - e8 03 00 00 00 00 00 00
.................
0295ff84 70 94 23 00 4a 68 91 11 - 04 00 00 00 ac ff 95 02
p.#.Jh..........
0295ff94 00 00 00 00 e8 03 00 00 - 00 00 00 00 00 00 00 00
.................
0295ffa4 ec ff 95 02 70 94 23 00 - 50 01 00 00 44 01 00 00
.....p.#.P...D...
0295ffb4 bc 00 00 00 6c 01 00 00 - de 4e f0 77 70 94 23 00
.....l....N.wp.#.
0295ffc4 00 00 00 00 00 00 00 00 - 70 94 23 00 00 00 00 00
.........p.#.....
0295ffd4 c4 ff 95 02 00 10 00 00 - ff ff ff ff 44 b9 f3 77
.............D..w
0295ffe4 38 d2 f3 77 00 00 00 00 - 00 00 00 00 00 00 00 00
8..w............
0295fff4 f2 67 91 11 70 94 23 00 - 00 00 00 00 b0 00 00 00
..g..p.#.........
02960004 00 01 00 00 ff ee ff ee - 02 10 00 00 00 00 00 00
.................
02960014 00 fe 00 00 00 00 10 00 - 00 20 00 00 00 02 00 00 .........
.......
02960024 00 20 00 00 60 25 00 00 - ff ef fd 7f 14 00 48 05 .
...`%........H.
02960034 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
02960044 e8 04 96 02 0f 00 00 00 - f8 ff ff ff 50 00 96 02
.............P...
State Dump for Thread Id 0x132
eax=77e160a4 ebx=00000000 ecx=77e176dc edx=00000000 esi=029eff88
edi=77e1102b
eip=77f6791f esp=029eff74 ebp=029eff90 iopl=0 nv up ei pl nz
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000206
function: NtDelayExecution
77f67914 b827000000 mov eax,0x27
77f67919 8d542404 lea edx,[esp+0x4]
ss:038ee97b=????????
77f6791d cd2e int 2e
77f6791f c20800 ret 0x8
77f67922 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
029eff90 77f1cebe 00001388 00000000 77e35fbb 00001388
ntdll!NtDelayExecution
029effec 00000000 77e160a4 00094f10 00000000 000000b0 kernel32!Sleep
00000000 00000000 00000000 00000000 00000000 00000000
outlook!<nosymbols>
*----> Raw Stack Dump <----*
029eff74 f5 ce f1 77 00 00 00 00 - 88 ff 9e 02 10 4f 09 00
....w.........O..
029eff84 10 4f 09 00 80 0f 05 fd - ff ff ff ff ec ff 9e 02
..O..............
029eff94 be ce f1 77 88 13 00 00 - 00 00 00 00 bb 5f e3 77
....w........._.w
029effa4 88 13 00 00 e5 49 e3 77 - 88 13 00 00 bb 60 e1 77
......I.w.....`.w
029effb4 00 00 00 00 00 00 07 00 - de 4e f0 77 10 4f 09 00
..........N.w.O..
029effc4 2b 10 e1 77 00 00 07 00 - 10 4f 09 00 00 00 07 00
+..w.....O......
029effd4 c4 ff 9e 02 a8 4c 09 00 - ff ff ff ff 44 b9 f3 77
......L......D..w
029effe4 38 d2 f3 77 00 00 00 00 - 00 00 00 00 00 00 00 00
8..w............
029efff4 a4 60 e1 77 10 4f 09 00 - 00 00 00 00 b0 00 00 00
..`.w.O..........
029f0004 00 01 00 00 ff ee ff ee - 02 10 00 00 00 00 00 00
.................
029f0014 00 fe 00 00 00 00 10 00 - 00 20 00 00 00 02 00 00 .........
.......
029f0024 00 20 00 00 66 05 00 00 - ff ef fd 7f 15 00 48 05 .
...f.........H.
029f0034 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f0044 d8 04 9f 02 0f 00 00 00 - f8 ff ff ff 50 00 9f 02
.............P...
029f0054 50 00 9f 02 80 05 9f 02 - 00 00 00 00 00 00 00 00
P...............
029f0064 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f0074 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f0084 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f0094 00 00 00 00 08 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f00a4 00 00 00 00 ff ff 00 00 - 00 00 00 00 00 00 02 00
.................
State Dump for Thread Id 0x13e
eax=62743900 ebx=02c6fd3c ecx=00000000 edx=00000000 esi=00000000
edi=000001e8
eip=77f682db esp=02c6fc9c ebp=02c6fcf0 iopl=0 nv up ei pl zr
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000246
function: NtWaitForSingleObject
77f682d0 b8c5000000 mov eax,0xc5
77f682d5 8d542404 lea edx,[esp+0x4]
ss:03b6e6a3=????????
77f682d9 cd2e int 2e
77f682db c20c00 ret 0xc
77f682de 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
02c6fcf0 77664a12 000001e8 0000018c 00000001 00000004
ntdll!NtWaitForSingleObject
02c6fe18 776b9f5f 00000000 02c6feb8 00000000 00000000
msafd!<nosymbols>
02c6fe68 62743a42 00000000 02c6feb8 00000000 00000000 ws2_32!select
00000000 00000000 00000000 00000000 00000000 00000000
emsmdb32!ScStatClose
*----> Raw Stack Dump <----*
02c6fc9c f3 87 66 77 e8 01 00 00 - 01 00 00 00 c8 fc c6 02
...fw............
02c6fcac 00 00 00 00 b8 fe c6 02 - 3c fd c6 02 d0 02 e0 92
.........<.......
02c6fcbc 4c 64 c4 01 ff ff ff ff - ff ff ff 7f c0 b4 b3 ff
Ld..............
02c6fccc ff ff ff ff 00 00 00 00 - 50 8e 66 77 18 fe c6 02
.........P.fw....
02c6fcdc c3 49 66 77 8c 01 00 00 - e8 01 00 00 00 00 00 00
..Ifw............
02c6fcec 00 00 00 00 18 fe c6 02 - 12 4a 66 77 e8 01 00 00
..........Jfw....
02c6fcfc 8c 01 00 00 01 00 00 00 - 04 00 00 00 68 e4 08 00
.............h...
02c6fd0c b8 fe c6 02 88 8f 07 00 - 00 1f 0a fa ff ff ff ff
.................
02c6fd1c 02 00 00 00 00 ff ff ff - 8c 01 00 00 19 00 00 00
.................
02c6fd2c 48 05 07 00 94 01 00 00 - 19 00 00 00 c8 1d 96 02
H...............
02c6fd3c 00 00 07 00 19 f2 f8 77 - 04 00 00 00 80 06 07 00
........w........
02c6fd4c 00 00 07 00 00 00 00 00 - 44 fd c6 02 00 00 00 00
.........D.......
02c6fd5c 10 00 00 00 d4 2c f9 77 - 60 d8 f9 77 ff ff ff ff
......,.w`..w....
02c6fd6c 30 fe c6 02 fa 4d f0 77 - ff ff ff ff fe ff ff ff
0....M.w........
02c6fd7c 0a 00 00 00 80 69 67 ff - 00 00 00 00 00 00 00 00
......ig.........
02c6fd8c f6 ff ff ff 01 00 00 00 - ff ff ff ff 68 6b 09 00
.............hk..
02c6fd9c 90 fd c6 02 00 00 00 00 - 58 fe c6 02 44 b9 f3 77
.........X...D..w
02c6fdac 20 cc f3 77 ff ff ff ff - 68 fe c6 02 1c fd c6 02
...w....h.......
02c6fdbc 38 00 00 00 03 01 00 00 - 24 fd c6 02 68 6b 09 00
8.......$...hk..
02c6fdcc 00 00 00 00 00 00 00 00 - 02 00 00 00 7b 27 00 00
.............{'..
State Dump for Thread Id 0x129
eax=6e4776dc ebx=00000000 ecx=006503dc edx=00000000 esi=00000214
edi=00000000
eip=77f682db esp=0309ff64 ebp=0309ff88 iopl=0 nv up ei pl zr
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000246
function: NtWaitForSingleObject
77f682d0 b8c5000000 mov eax,0xc5
77f682d5 8d542404 lea edx,[esp+0x4]
ss:03f9e96b=????????
77f682d9 cd2e int 2e
77f682db c20c00 ret 0xc
77f682de 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0309ff88 77f04f37 00000214 ffffffff 00000000 6e47777e
ntdll!NtWaitForSingleObject
ffffffff 00000000 00000000 00000000 00000000 00000000
kernel32!WaitForSingleObject
*----> Raw Stack Dump <----*
0309ff64 a0 cc f1 77 14 02 00 00 - 00 00 00 00 00 00 00 00
....w............
0309ff74 40 75 f6 77 d8 c4 84 6e - 10 76 f6 77 80 69 67 ff
@u.w...n.v.w.ig.
0309ff84 ff ff ff ff ff ff ff ff - 37 4f f0 77 14 02 00 00
.........7O.w....
0309ff94 ff ff ff ff 00 00 00 00 - 7e 77 47 6e 14 02 00 00
.........~wGn....
0309ffa4 ff ff ff ff dc 4d f6 77 - 80 06 07 00 ec ff 09 03
......M.w........
0309ffb4 00 00 00 00 00 00 00 00 - de 4e f0 77 00 00 00 00
..........N.w....
0309ffc4 dc 4d f6 77 80 06 07 00 - 00 00 00 00 80 06 07 00
..M.w............
0309ffd4 c4 ff 09 03 28 71 85 6e - ff ff ff ff 44 b9 f3 77
.....(q.n....D..w
0309ffe4 38 d2 f3 77 00 00 00 00 - 00 00 00 00 00 00 00 00
8..w............
0309fff4 dc 76 47 6e 00 00 00 00 - 00 00 00 00 07 00 00 00
..vGn............
030a0004 01 01 00 00 ee ff ee ff - 00 00 00 00 00 00 c8 00
.................
030a0014 00 a0 0d 00 00 00 0a 03 - 00 01 00 00 38 00 0a 03
.............8...
030a0024 00 00 1a 03 e9 00 00 00 - 02 00 00 00 f8 04 c8 00
.................
030a0034 00 00 00 00 22 01 07 00 - 01 00 08 00 e8 bb c8 00
....."...........
030a0044 90 f8 c9 00 02 01 f6 0f - 00 00 00 00 08 00 00 00
.................
030a0054 98 d2 d0 00 03 00 00 30 - 72 74 6d 65 28 00 01 00
........0rtme(...
030a0064 4e 45 20 49 1e 00 01 30 - 00 00 00 00 ec 01 0a 03 NE
I...0........
030a0074 00 00 00 00 02 01 ff 0f - 00 00 00 00 54 00 00 00
.............T...
030a0084 98 01 0a 03 03 00 05 30 - 00 00 00 00 02 00 00 00
........0........
030a0094 00 00 00 00 03 00 fe 0f - 00 00 00 00 04 00 00 00
.................
State Dump for Thread Id 0x133
eax=7ffd5000 ebx=00000000 ecx=00000001 edx=00000000 esi=00097860
edi=00079f20
eip=77f67fa7 esp=0321fdf0 ebp=0321ff90 iopl=0 nv up ei pl nz
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000206
function: ZwReplyWaitReceivePort
77f67f9c b890000000 mov eax,0x90
77f67fa1 8d542404 lea edx,[esp+0x4]
ss:0411e7f7=????????
77f67fa5 cd2e int 2e
77f67fa7 c21000 ret 0x10
77f67faa 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0321ff90 77e15a1d 77e160f7 00097860 0321ffec 77bc1ffc
ntdll!ZwReplyWaitReceivePort
00003a98 00000000 00000000 00000000 00000000 00000000
rpcrt4!NdrOleAllocate
State Dump for Thread Id 0x10b
eax=000000c5 ebx=00000000 ecx=00000001 edx=00000000 esi=0000017c
edi=00000000
eip=77f682db esp=0325ff58 ebp=0325ff7c iopl=0 nv up ei pl zr
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000246
function: NtWaitForSingleObject
77f682d0 b8c5000000 mov eax,0xc5
77f682d5 8d542404 lea edx,[esp+0x4]
ss:0415e95f=????????
77f682d9 cd2e int 2e
77f682db c20c00 ret 0xc
77f682de 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0325ff7c 77f04f37 0000017c ffffffff 00000000 6e45bfa2
ntdll!NtWaitForSingleObject
0325ffac 6e45bf00 0006ffb0 0325ffec 77f04ede 00249220
kernel32!WaitForSingleObject
0325ffb8 77f04ede 00249220 0006fb8c 0006ffb0 00249220
outllib!XGetExplorerStoragePath
0325ffec 00000000 6e45bee9 00249220 00000000 03260008
kernel32!lstrcmpiW
00000000 00000000 00000000 00000000 00000000 00000000
outlook!<nosymbols>
*----> Raw Stack Dump <----*
0325ff58 a0 cc f1 77 7c 01 00 00 - 00 00 00 00 00 00 00 00
....w|...........
0325ff68 00 00 00 00 20 92 24 00 - 02 00 00 00 bf c3 45 6e ....
..$.......En
0325ff78 40 02 73 00 ac ff 25 03 - 37 4f f0 77 7c 01 00 00
@.s...%.7O.w|...
0325ff88 ff ff ff ff 00 00 00 00 - a2 bf 45 6e 7c 01 00 00
...........En|...
0325ff98 ff ff ff ff 20 92 24 00 - 8c fb 06 00 20 92 24 00 ....
..$..... .$.
0325ffa8 20 92 24 00 b8 ff 25 03 - 00 bf 45 6e b0 ff 06 00
..$...%...En....
0325ffb8 ec ff 25 03 de 4e f0 77 - 20 92 24 00 8c fb 06 00 ..%..N.w
..$.....
0325ffc8 b0 ff 06 00 20 92 24 00 - b0 ff 06 00 c4 ff 25 03 ....
..$.......%.
0325ffd8 a0 cc f1 77 ff ff ff ff - 44 b9 f3 77 38 d2 f3 77
....w....D..w8..w
0325ffe8 00 00 00 00 00 00 00 00 - 00 00 00 00 e9 be 45 6e
...............En
0325fff8 20 92 24 00 00 00 00 00 - 08 00 26 03 00 10 26 03
..$.......&...&.
03260008 49 00 50 00 4d 00 2e 00 - 41 00 70 00 70 00 6f 00
I.P.M...A.p.p.o.
03260018 69 00 6e 00 74 00 6d 00 - 49 00 50 00 4d 00 2e 00
i.n.t.m.I.P.M...
03260028 53 00 63 00 68 00 65 00 - 64 00 75 00 6c 00 65 00
S.c.h.e.d.u.l.e.
03260038 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260048 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260058 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260068 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260078 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260088 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
Watson error - almost always when the user is typing an e-mail. I
have tried re-installing, creating a new outlook profile, and
replacing various files related to Outlook 98, but nothing seems to
work. It is very important to note that I have many other users who
have Windows NT and Outlook 98 on our network that do not have a
problem at all. Can anyone decipher the Dr. Watson error message
below? Thanks in advance.
Microsoft (R) Windows NT (TM) Version 4.00 DrWtsn32
Copyright (C) 1985-1996 Microsoft Corp. All rights reserved.
Application exception occurred:
App: outlook.dbg (pid=132)
When: 7/7/2004 @ 13:2:47.248
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: 10199T
User Name: 25061
Number of Processors: 1
Processor Type: x86 Family 6 Model 5 Stepping 2
Windows Version: 4.0
Current Build: 1381
Service Pack: 6
Current Type: Uniprocessor Free
Registered Organization: ws mfg
Registered Owner: pc user
*----> Task List <----*
0 Idle.exe
2 System.exe
20 smss.exe
24 csrss.exe
34 winlogon.exe
40 services.exe
43 lsass.exe
69 spoolss.exe
81 Mcshield.exe
94 VsTskMgr.exe
106 RpcSs.exe
115 FrameworkServic.exe
124 nddeagnt.exe
44 pstores.exe
107 MSTask.exe
135 Explorer.exe
161 loadwc.exe
165 UpdaterUI.exe
173 MSWHEEL.exe
162 SHSTAT.exe
178 OSA.exe
183 FINDFAST.exe
205 NAPRDMGR.exe
234 pcsws.exe
88 PCSCM.exe
42 CWBLMSRV.exe
236 tapisrv.exe
275 Wfcrun32.exe
282 WFICA32.exe
87 ddhelp.exe
132 outlook.exe
287 MAPISP32.exe
156 drwtsn32.exe
0 _Total.exe
(30000000 - 3000b000) outlook.dbg
(77f60000 - 77fbe000) dll\ntdll.dbg
(6e3f0000 - 6ea45000) outllib.dbg
(78000000 - 78046000)
(77f00000 - 77f5e000) dll\kernel32.dbg
(77b20000 - 77bd7000) dll\ole32.dbg
(77e10000 - 77e67000) dll\rpcrt4.dbg
(77dc0000 - 77dff000) dll\advapi32.dbg
(77e70000 - 77ec5000) dll\user32.dbg
(77ed0000 - 77efc000) dll\gdi32.dbg
(71710000 - 71794000) dll\comctl32.dbg
(306c0000 - 30a64000) mso97.dbg
(10000000 - 100d5000) dll\mapi32.dbg
(77c40000 - 77d7c000) dll\shell32.dbg
(77720000 - 77731000) dll\mpr.dbg
(77d80000 - 77db2000) dll\comdlg32.dbg
(70bd0000 - 70c35000)
(626f0000 - 62714000) dll\EMSABP32.dbg
(625d0000 - 625f1000) dll\emsui32.dbg
(6def0000 - 6e018000) wmsui32.dbg
(6fbf0000 - 6fc08000) dll\gapi32.dbg
(77a90000 - 77a9b000) dll\version.dbg
(779c0000 - 779c8000) dll\lz32.dbg
(6da10000 - 6da4b000) riched32.dbg
(0d2d0000 - 0d2d0000)
(74fc0000 - 74fcf000) dll\rpcltccm.dbg
(776d0000 - 776d8000) dll\wsock32.dbg
(776b0000 - 776c4000) dll\ws2_32.dbg
(776a0000 - 776a7000) dll\ws2help.dbg
(77670000 - 77685000) dll\mswsock.dbg
(74ff0000 - 74ffe000) dll\rnr20.dbg
(77660000 - 7766f000) dll\msafd.dbg
(77690000 - 77699000) dll\wshtcpip.dbg
(77bf0000 - 77bf7000) dll\rpcltc1.dbg
(76e70000 - 76e82000) dll\security.dbg
(00fe0000 - 00ff1000) dll\msapsspc.dbg
(779d0000 - 779d0000)
(780a0000 - 780b2000)
(77400000 - 77421000) dll\sch128c.dbg
(5e380000 - 5e3a5000) dll\msoss.dbg
(5cf00000 - 5cf5e000) dll\crypt32.dbg
(716d0000 - 716ef000) dll\msnsspc.dbg
(01010000 - 01020000)
(6e040000 - 6e059000) contab32.dbg
(629a0000 - 62a33000) dll\mspst32.dbg
(71300000 - 71306000) dll\msidle.dbg
(65340000 - 653db000) D:\OA\rwin32\oleaut32.dll
(11900000 - 119a4000)
(01710000 - 01710000)
(11d00000 - 11d13000)
(23000000 - 2311b000)
(22000000 - 2214d000)
(22500000 - 22526000)
(770f0000 - 772ed000)
(21800000 - 21800000)
(22800000 - 22800000)
(24000000 - 24019000)
(24a00000 - 24a44000)
(24900000 - 24900000)
(12000000 - 121c1000)
(6e020000 - 6e033000) outlrpc.dbg
(62730000 - 627bb000) dll\emsmdb32.dbg
(48000000 - 48000000)
(6f620000 - 6f6aa000) dll\EMSUIX32.dbg
State Dump for Thread Id 0x107
eax=6e3f2748 ebx=6e84d028 ecx=0024a4a0 edx=0006fd48 esi=00000110
edi=0024a4a0
eip=3305eb08 esp=0006fd2c ebp=0006fdcc iopl=0 nv up ei ng nz
na po cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
efl=00000287
function: <nosymbols>
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0006fd28 6e3f4d22 0000001c 00000001 0000014d 0006ff00 <nosymbols>
0006fdcc 6e3f90bb 0024a4a0 00400364 0000001c 00000001
outllib!<nosymbols>
0006fde8 77e71303 00400364 0000001c 00000001 0000014d
outllib!<nosymbols>
0006fe00 77e71962 004d6170 0000001c 00000001 0000014d
user32!TranslateMessageEx
0006fe2c 77f763ef 0006fe3c 00000018 004d6170 0000001c
user32!DefWindowProcA
0006fe88 77e755a8 0006ff00 00000000 00000000 00000000
ntdll!KiUserCallbackDispatcher
0006feb4 6e3f1e6b 0006ff00 00000000 00000000 00000000
user32!PeekMessageW
0006fed8 6e476a9a 0006ff00 00000000 00000000 00000000
outllib!<nosymbols>
0006ff20 30001a85 00000000 00000000 00000000 030be484
outllib!FMessageLoop
0006ffc0 77f1b9ea 030be484 77c440e0 7ffdf000 c0000005
outlook!<nosymbols>
0006fff0 00000000 30001142 00000000 000000b0 00000100
kernel32!GetProcessPriorityBoost
00000000 00000000 00000000 00000000 00000000 00000000
outlook!<nosymbols>
*----> Raw Stack Dump <----*
0006fd2c 22 4d 3f 6e 1c 00 00 00 - 01 00 00 00 4d 01 00 00
"M?n........M...
0006fd3c 00 ff 06 00 00 00 00 00 - f0 9c 4a 00 cc fd 06 00
...........J.....
0006fd4c f0 9c 4a 00 b0 fd 06 00 - 80 d0 84 6e 30 fd 06 00
...J........n0...
0006fd5c f8 4c 3f 6e b0 ff 06 00 - 00 00 00 00 30 32 43 56
..L?n........02CV
0006fd6c 00 00 00 00 40 02 73 00 - 1c 00 00 00 01 00 00 00
[email protected].........
0006fd7c 4d 01 00 00 00 ff 06 00 - 00 00 00 00 00 00 00 00
M...............
0006fd8c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0006fd9c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0006fdac 00 00 00 00 46 02 19 00 - 1c 00 00 00 00 00 00 00
.....F...........
0006fdbc 94 4c 3f 6e 28 d0 84 6e - 01 00 00 00 dc fd 06 00
..L?n(..n........
0006fdcc e8 fd 06 00 bb 90 3f 6e - a0 a4 24 00 64 03 40 00
.......?n..$.d.@.
0006fddc 1c 00 00 00 01 00 00 00 - 4d 01 00 00 00 fe 06 00
.........M.......
0006fdec 03 13 e7 77 64 03 40 00 - 1c 00 00 00 01 00 00 00
....wd.@.........
0006fdfc 4d 01 00 00 2c fe 06 00 - 62 19 e7 77 70 61 4d 00
M...,...b..wpaM.
0006fe0c 1c 00 00 00 01 00 00 00 - 4d 01 00 00 89 90 3f 6e
.........M.....?n
0006fe1c 44 e0 fd 7f 00 00 00 00 - 00 00 00 00 00 00 00 00
D...............
0006fe2c 88 fe 06 00 ef 63 f7 77 - 3c fe 06 00 18 00 00 00
......c.w<.......
0006fe3c 70 61 4d 00 1c 00 00 00 - 01 00 00 00 4d 01 00 00
paM.........M...
0006fe4c 89 90 3f 6e d9 12 e7 77 - 32 1c e7 77 00 ff 06 00
...?n...w2..w....
0006fe5c 00 00 00 00 00 00 00 00 - 00 00 00 00 02 00 00 00
.................
State Dump for Thread Id 0x134
eax=00000000 ebx=00e7fe74 ecx=00000000 edx=00000000 esi=7ffdf000
edi=00000000
eip=77f682cb esp=00e7fe50 ebp=00e7fea4 iopl=0 nv up ei pl nz
ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000213
function: NtWaitForMultipleObjects
77f682c0 b8c4000000 mov eax,0xc4
77f682c5 8d542404 lea edx,[esp+0x4]
ss:01d7e857=????????
77f682c9 cd2e int 2e
77f682cb c21400 ret 0x14
77f682ce 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00e7fea4 77e79de5 00000003 00e7fecc 00000000 ffffffff
ntdll!NtWaitForMultipleObjects
00e7ff00 77e79e31 00000002 00e7ff78 ffffffff 000000ff
user32!MsgWaitForMultipleObjectsEx
00e7ff1c 1004fce8 00000002 00e7ff78 00000000 ffffffff
user32!MsgWaitForMultipleObjects
77f67540 8b000000 83042454 7500147a 42ff904f 8b197504
mapi32!GetAttribIMsgOnIStg
*----> Raw Stack Dump <----*
00e7fe50 6b ce f1 77 03 00 00 00 - 74 fe e7 00 01 00 00 00
k..w....t.......
00e7fe60 00 00 00 00 00 00 00 00 - d4 fe e7 00 00 00 00 00
.................
00e7fe70 cc fe e7 00 b8 00 00 00 - 7c 00 00 00 88 00 00 00
.........|.......
00e7fe80 a4 00 00 00 b8 00 d4 00 - 27 eb 04 10 7c 00 d4 00
.........'...|...
00e7fe90 40 00 d4 00 b8 00 d4 00 - 00 00 00 00 00 00 00 00
@...............
00e7fea0 01 00 00 00 00 ff e7 00 - e5 9d e7 77 03 00 00 00
............w....
00e7feb0 cc fe e7 00 00 00 00 00 - ff ff ff ff 00 00 00 00
.................
00e7fec0 d5 1e e7 77 8f 19 e7 77 - 14 9e e7 77 b8 00 00 00
....w...w...w....
00e7fed0 7c 00 00 00 88 00 00 00 - 66 00 20 00 45 00 6e 00
|.......f. .E.n.
00e7fee0 67 00 69 00 6e 00 65 00 - 3a 00 4e 00 6f 00 20 00
g.i.n.e.:.N.o. .
00e7fef0 00 00 00 00 00 00 00 00 - 44 d0 fd 7f 88 00 00 00
.........D.......
00e7ff00 1c ff e7 00 31 9e e7 77 - 02 00 00 00 78 ff e7 00
.....1..w....x...
00e7ff10 ff ff ff ff ff 00 00 00 - 00 00 00 00 40 75 f6 77
(e-mail address removed)
00e7ff20 e8 fc 04 10 02 00 00 00 - 78 ff e7 00 00 00 00 00
.........x.......
00e7ff30 ff ff ff ff ff 00 00 00 - 00 00 06 00 7a fb 06 00
.............z...
00e7ff40 ec ff e7 00 b0 fb 06 00 - 00 00 00 00 00 00 00 00
.................
00e7ff50 fe ff 0f 00 00 00 34 00 - 88 4c 71 80 97 0c 1a 00
.......4..Lq.....
00e7ff60 50 4d 12 f0 40 00 d4 00 - 7c 00 d4 00 b8 00 d4 00
PM..@...|.......
00e7ff70 00 00 00 00 00 00 00 00 - b8 00 00 00 7c 00 00 00
.............|...
00e7ff80 10 5a 07 00 ff ff ff ff - 00 00 00 00 00 00 00 00
..Z..............
State Dump for Thread Id 0x126
eax=10041350 ebx=011afec8 ecx=0007d888 edx=00000000 esi=7ffdf000
edi=011afee8
eip=77f682cb esp=011afea4 ebp=011afef8 iopl=0 nv up ei pl nz
ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000213
function: NtWaitForMultipleObjects
77f682c0 b8c4000000 mov eax,0xc4
77f682c5 8d542404 lea edx,[esp+0x4]
ss:020ae8ab=2691c4e6
77f682c9 cd2e int 2e
77f682cb c21400 ret 0x14
77f682ce 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
011afef8 77e79de5 00000002 011aff20 00000000 0000ea60
ntdll!NtWaitForMultipleObjects
011aff54 77e79e31 00000001 00d01e14 0000ea60 000000ff
user32!MsgWaitForMultipleObjectsEx
011aff70 100413b6 00000001 00d01e14 00000000 0000ea60
user32!MsgWaitForMultipleObjects
77f67540 8b000000 83042454 7500147a 42ff904f 8b197504
mapi32!BMAPIResolveName
*----> Raw Stack Dump <----*
011afea4 6b ce f1 77 02 00 00 00 - c8 fe 1a 01 01 00 00 00
k..w............
011afeb4 00 00 00 00 e8 fe 1a 01 - 24 ff 1a 01 00 00 00 00
.........$.......
011afec4 20 ff 1a 01 24 01 00 00 - 64 01 00 00 01 00 00 00
....$...d.......
011afed4 00 00 00 00 f8 1d d0 00 - 56 cc f6 77 d0 75 fa 77
.........V..w.u.w
011afee4 57 cc f6 77 00 ba 3c dc - ff ff ff ff 00 00 00 00
W..w..<.........
011afef4 01 00 00 00 54 ff 1a 01 - e5 9d e7 77 02 00 00 00
.....T......w....
011aff04 20 ff 1a 01 00 00 00 00 - 60 ea 00 00 00 00 00 00
........`.......
011aff14 14 1e d0 00 c8 1d d0 00 - f8 1d d0 00 24 01 00 00
.............$...
011aff24 64 01 00 00 30 ff 1a 01 - 01 00 00 00 17 00 01 00
d...0...........
011aff34 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
011aff44 00 00 00 00 00 00 00 00 - 44 c0 fd 7f 64 01 00 00
.........D...d...
011aff54 70 ff 1a 01 31 9e e7 77 - 01 00 00 00 14 1e d0 00
p...1..w........
011aff64 60 ea 00 00 ff 00 00 00 - 00 00 00 00 40 75 f6 77
`[email protected]
011aff74 b6 13 04 10 01 00 00 00 - 14 1e d0 00 00 00 00 00
.................
011aff84 60 ea 00 00 ff 00 00 00 - 00 00 00 00 ec ff 1a 01
`...............
011aff94 ff ff ff ff 98 f7 06 00 - 00 00 00 00 46 02 00 00
.............F...
011affa4 8b 74 11 80 60 45 ab 80 - 00 44 ab 80 c8 c6 11 80
..t..`E...D......
011affb4 d9 6f 12 80 4d 90 f6 77 - de 4e f0 77 00 00 00 00
..o..M..w.N.w....
011affc4 ff ff ff ff 98 f7 06 00 - 00 00 00 00 98 f7 06 00
.................
011affd4 c4 ff 1a 01 80 06 07 00 - ff ff ff ff 44 b9 f3 77
.............D..w
State Dump for Thread Id 0x146
eax=11913c57 ebx=00000000 ecx=0006f8d0 edx=00000000 esi=00000170
edi=00000000
eip=77f682db esp=0291ff64 ebp=0291ff88 iopl=0 nv up ei pl zr
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000246
function: NtWaitForSingleObject
77f682d0 b8c5000000 mov eax,0xc5
77f682d5 8d542404 lea edx,[esp+0x4]
ss:0381e96b=????????
77f682d9 cd2e int 2e
77f682db c20c00 ret 0xc
77f682de 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0291ff88 77f04f37 00000170 ffffffff 00000000 11913c91
ntdll!NtWaitForSingleObject
00000000 00000000 00000000 00000000 00000000 00000000
kernel32!WaitForSingleObject
State Dump for Thread Id 0x12a
eax=119167f2 ebx=0295ff38 ecx=77f1c645 edx=00000000 esi=7ffdf000
edi=0295ff58
eip=77f682cb esp=0295ff14 ebp=0295ff68 iopl=0 nv up ei pl nz
ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000213
function: NtWaitForMultipleObjects
77f682c0 b8c4000000 mov eax,0xc4
77f682c5 8d542404 lea edx,[esp+0x4]
ss:0385e91b=????????
77f682c9 cd2e int 2e
77f682cb c21400 ret 0x14
77f682ce 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0295ff68 77f1cd76 00000004 0295ffac 00000000 000003e8
ntdll!NtWaitForMultipleObjects
0295ff84 1191684a 00000004 0295ffac 00000000 000003e8
kernel32!WaitForMultipleObjects
00239470 0008d7b8 0008e2b8 0008e2d8 0008e2f8 0008e560 !<nosymbols>
*----> Raw Stack Dump <----*
0295ff14 6b ce f1 77 04 00 00 00 - 38 ff 95 02 01 00 00 00
k..w....8.......
0295ff24 00 00 00 00 58 ff 95 02 - 40 75 f6 77 78 d3 91 11
(e-mail address removed)...
0295ff34 10 76 f6 77 50 01 00 00 - 44 01 00 00 bc 00 00 00
..v.wP...D.......
0295ff44 6c 01 00 00 00 00 00 00 - d4 8d 98 ef 5d 64 1e 80
l...........]d..
0295ff54 0c 00 00 00 80 69 67 ff - ff ff ff ff 00 00 00 00
......ig.........
0295ff64 01 00 00 00 84 ff 95 02 - 76 cd f1 77 04 00 00 00
.........v..w....
0295ff74 ac ff 95 02 00 00 00 00 - e8 03 00 00 00 00 00 00
.................
0295ff84 70 94 23 00 4a 68 91 11 - 04 00 00 00 ac ff 95 02
p.#.Jh..........
0295ff94 00 00 00 00 e8 03 00 00 - 00 00 00 00 00 00 00 00
.................
0295ffa4 ec ff 95 02 70 94 23 00 - 50 01 00 00 44 01 00 00
.....p.#.P...D...
0295ffb4 bc 00 00 00 6c 01 00 00 - de 4e f0 77 70 94 23 00
.....l....N.wp.#.
0295ffc4 00 00 00 00 00 00 00 00 - 70 94 23 00 00 00 00 00
.........p.#.....
0295ffd4 c4 ff 95 02 00 10 00 00 - ff ff ff ff 44 b9 f3 77
.............D..w
0295ffe4 38 d2 f3 77 00 00 00 00 - 00 00 00 00 00 00 00 00
8..w............
0295fff4 f2 67 91 11 70 94 23 00 - 00 00 00 00 b0 00 00 00
..g..p.#.........
02960004 00 01 00 00 ff ee ff ee - 02 10 00 00 00 00 00 00
.................
02960014 00 fe 00 00 00 00 10 00 - 00 20 00 00 00 02 00 00 .........
.......
02960024 00 20 00 00 60 25 00 00 - ff ef fd 7f 14 00 48 05 .
...`%........H.
02960034 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
02960044 e8 04 96 02 0f 00 00 00 - f8 ff ff ff 50 00 96 02
.............P...
State Dump for Thread Id 0x132
eax=77e160a4 ebx=00000000 ecx=77e176dc edx=00000000 esi=029eff88
edi=77e1102b
eip=77f6791f esp=029eff74 ebp=029eff90 iopl=0 nv up ei pl nz
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000206
function: NtDelayExecution
77f67914 b827000000 mov eax,0x27
77f67919 8d542404 lea edx,[esp+0x4]
ss:038ee97b=????????
77f6791d cd2e int 2e
77f6791f c20800 ret 0x8
77f67922 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
029eff90 77f1cebe 00001388 00000000 77e35fbb 00001388
ntdll!NtDelayExecution
029effec 00000000 77e160a4 00094f10 00000000 000000b0 kernel32!Sleep
00000000 00000000 00000000 00000000 00000000 00000000
outlook!<nosymbols>
*----> Raw Stack Dump <----*
029eff74 f5 ce f1 77 00 00 00 00 - 88 ff 9e 02 10 4f 09 00
....w.........O..
029eff84 10 4f 09 00 80 0f 05 fd - ff ff ff ff ec ff 9e 02
..O..............
029eff94 be ce f1 77 88 13 00 00 - 00 00 00 00 bb 5f e3 77
....w........._.w
029effa4 88 13 00 00 e5 49 e3 77 - 88 13 00 00 bb 60 e1 77
......I.w.....`.w
029effb4 00 00 00 00 00 00 07 00 - de 4e f0 77 10 4f 09 00
..........N.w.O..
029effc4 2b 10 e1 77 00 00 07 00 - 10 4f 09 00 00 00 07 00
+..w.....O......
029effd4 c4 ff 9e 02 a8 4c 09 00 - ff ff ff ff 44 b9 f3 77
......L......D..w
029effe4 38 d2 f3 77 00 00 00 00 - 00 00 00 00 00 00 00 00
8..w............
029efff4 a4 60 e1 77 10 4f 09 00 - 00 00 00 00 b0 00 00 00
..`.w.O..........
029f0004 00 01 00 00 ff ee ff ee - 02 10 00 00 00 00 00 00
.................
029f0014 00 fe 00 00 00 00 10 00 - 00 20 00 00 00 02 00 00 .........
.......
029f0024 00 20 00 00 66 05 00 00 - ff ef fd 7f 15 00 48 05 .
...f.........H.
029f0034 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f0044 d8 04 9f 02 0f 00 00 00 - f8 ff ff ff 50 00 9f 02
.............P...
029f0054 50 00 9f 02 80 05 9f 02 - 00 00 00 00 00 00 00 00
P...............
029f0064 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f0074 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f0084 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f0094 00 00 00 00 08 00 00 00 - 00 00 00 00 00 00 00 00
.................
029f00a4 00 00 00 00 ff ff 00 00 - 00 00 00 00 00 00 02 00
.................
State Dump for Thread Id 0x13e
eax=62743900 ebx=02c6fd3c ecx=00000000 edx=00000000 esi=00000000
edi=000001e8
eip=77f682db esp=02c6fc9c ebp=02c6fcf0 iopl=0 nv up ei pl zr
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000246
function: NtWaitForSingleObject
77f682d0 b8c5000000 mov eax,0xc5
77f682d5 8d542404 lea edx,[esp+0x4]
ss:03b6e6a3=????????
77f682d9 cd2e int 2e
77f682db c20c00 ret 0xc
77f682de 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
02c6fcf0 77664a12 000001e8 0000018c 00000001 00000004
ntdll!NtWaitForSingleObject
02c6fe18 776b9f5f 00000000 02c6feb8 00000000 00000000
msafd!<nosymbols>
02c6fe68 62743a42 00000000 02c6feb8 00000000 00000000 ws2_32!select
00000000 00000000 00000000 00000000 00000000 00000000
emsmdb32!ScStatClose
*----> Raw Stack Dump <----*
02c6fc9c f3 87 66 77 e8 01 00 00 - 01 00 00 00 c8 fc c6 02
...fw............
02c6fcac 00 00 00 00 b8 fe c6 02 - 3c fd c6 02 d0 02 e0 92
.........<.......
02c6fcbc 4c 64 c4 01 ff ff ff ff - ff ff ff 7f c0 b4 b3 ff
Ld..............
02c6fccc ff ff ff ff 00 00 00 00 - 50 8e 66 77 18 fe c6 02
.........P.fw....
02c6fcdc c3 49 66 77 8c 01 00 00 - e8 01 00 00 00 00 00 00
..Ifw............
02c6fcec 00 00 00 00 18 fe c6 02 - 12 4a 66 77 e8 01 00 00
..........Jfw....
02c6fcfc 8c 01 00 00 01 00 00 00 - 04 00 00 00 68 e4 08 00
.............h...
02c6fd0c b8 fe c6 02 88 8f 07 00 - 00 1f 0a fa ff ff ff ff
.................
02c6fd1c 02 00 00 00 00 ff ff ff - 8c 01 00 00 19 00 00 00
.................
02c6fd2c 48 05 07 00 94 01 00 00 - 19 00 00 00 c8 1d 96 02
H...............
02c6fd3c 00 00 07 00 19 f2 f8 77 - 04 00 00 00 80 06 07 00
........w........
02c6fd4c 00 00 07 00 00 00 00 00 - 44 fd c6 02 00 00 00 00
.........D.......
02c6fd5c 10 00 00 00 d4 2c f9 77 - 60 d8 f9 77 ff ff ff ff
......,.w`..w....
02c6fd6c 30 fe c6 02 fa 4d f0 77 - ff ff ff ff fe ff ff ff
0....M.w........
02c6fd7c 0a 00 00 00 80 69 67 ff - 00 00 00 00 00 00 00 00
......ig.........
02c6fd8c f6 ff ff ff 01 00 00 00 - ff ff ff ff 68 6b 09 00
.............hk..
02c6fd9c 90 fd c6 02 00 00 00 00 - 58 fe c6 02 44 b9 f3 77
.........X...D..w
02c6fdac 20 cc f3 77 ff ff ff ff - 68 fe c6 02 1c fd c6 02
...w....h.......
02c6fdbc 38 00 00 00 03 01 00 00 - 24 fd c6 02 68 6b 09 00
8.......$...hk..
02c6fdcc 00 00 00 00 00 00 00 00 - 02 00 00 00 7b 27 00 00
.............{'..
State Dump for Thread Id 0x129
eax=6e4776dc ebx=00000000 ecx=006503dc edx=00000000 esi=00000214
edi=00000000
eip=77f682db esp=0309ff64 ebp=0309ff88 iopl=0 nv up ei pl zr
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000246
function: NtWaitForSingleObject
77f682d0 b8c5000000 mov eax,0xc5
77f682d5 8d542404 lea edx,[esp+0x4]
ss:03f9e96b=????????
77f682d9 cd2e int 2e
77f682db c20c00 ret 0xc
77f682de 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0309ff88 77f04f37 00000214 ffffffff 00000000 6e47777e
ntdll!NtWaitForSingleObject
ffffffff 00000000 00000000 00000000 00000000 00000000
kernel32!WaitForSingleObject
*----> Raw Stack Dump <----*
0309ff64 a0 cc f1 77 14 02 00 00 - 00 00 00 00 00 00 00 00
....w............
0309ff74 40 75 f6 77 d8 c4 84 6e - 10 76 f6 77 80 69 67 ff
@u.w...n.v.w.ig.
0309ff84 ff ff ff ff ff ff ff ff - 37 4f f0 77 14 02 00 00
.........7O.w....
0309ff94 ff ff ff ff 00 00 00 00 - 7e 77 47 6e 14 02 00 00
.........~wGn....
0309ffa4 ff ff ff ff dc 4d f6 77 - 80 06 07 00 ec ff 09 03
......M.w........
0309ffb4 00 00 00 00 00 00 00 00 - de 4e f0 77 00 00 00 00
..........N.w....
0309ffc4 dc 4d f6 77 80 06 07 00 - 00 00 00 00 80 06 07 00
..M.w............
0309ffd4 c4 ff 09 03 28 71 85 6e - ff ff ff ff 44 b9 f3 77
.....(q.n....D..w
0309ffe4 38 d2 f3 77 00 00 00 00 - 00 00 00 00 00 00 00 00
8..w............
0309fff4 dc 76 47 6e 00 00 00 00 - 00 00 00 00 07 00 00 00
..vGn............
030a0004 01 01 00 00 ee ff ee ff - 00 00 00 00 00 00 c8 00
.................
030a0014 00 a0 0d 00 00 00 0a 03 - 00 01 00 00 38 00 0a 03
.............8...
030a0024 00 00 1a 03 e9 00 00 00 - 02 00 00 00 f8 04 c8 00
.................
030a0034 00 00 00 00 22 01 07 00 - 01 00 08 00 e8 bb c8 00
....."...........
030a0044 90 f8 c9 00 02 01 f6 0f - 00 00 00 00 08 00 00 00
.................
030a0054 98 d2 d0 00 03 00 00 30 - 72 74 6d 65 28 00 01 00
........0rtme(...
030a0064 4e 45 20 49 1e 00 01 30 - 00 00 00 00 ec 01 0a 03 NE
I...0........
030a0074 00 00 00 00 02 01 ff 0f - 00 00 00 00 54 00 00 00
.............T...
030a0084 98 01 0a 03 03 00 05 30 - 00 00 00 00 02 00 00 00
........0........
030a0094 00 00 00 00 03 00 fe 0f - 00 00 00 00 04 00 00 00
.................
State Dump for Thread Id 0x133
eax=7ffd5000 ebx=00000000 ecx=00000001 edx=00000000 esi=00097860
edi=00079f20
eip=77f67fa7 esp=0321fdf0 ebp=0321ff90 iopl=0 nv up ei pl nz
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000206
function: ZwReplyWaitReceivePort
77f67f9c b890000000 mov eax,0x90
77f67fa1 8d542404 lea edx,[esp+0x4]
ss:0411e7f7=????????
77f67fa5 cd2e int 2e
77f67fa7 c21000 ret 0x10
77f67faa 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0321ff90 77e15a1d 77e160f7 00097860 0321ffec 77bc1ffc
ntdll!ZwReplyWaitReceivePort
00003a98 00000000 00000000 00000000 00000000 00000000
rpcrt4!NdrOleAllocate
State Dump for Thread Id 0x10b
eax=000000c5 ebx=00000000 ecx=00000001 edx=00000000 esi=0000017c
edi=00000000
eip=77f682db esp=0325ff58 ebp=0325ff7c iopl=0 nv up ei pl zr
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000246
function: NtWaitForSingleObject
77f682d0 b8c5000000 mov eax,0xc5
77f682d5 8d542404 lea edx,[esp+0x4]
ss:0415e95f=????????
77f682d9 cd2e int 2e
77f682db c20c00 ret 0xc
77f682de 8bc0 mov eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0325ff7c 77f04f37 0000017c ffffffff 00000000 6e45bfa2
ntdll!NtWaitForSingleObject
0325ffac 6e45bf00 0006ffb0 0325ffec 77f04ede 00249220
kernel32!WaitForSingleObject
0325ffb8 77f04ede 00249220 0006fb8c 0006ffb0 00249220
outllib!XGetExplorerStoragePath
0325ffec 00000000 6e45bee9 00249220 00000000 03260008
kernel32!lstrcmpiW
00000000 00000000 00000000 00000000 00000000 00000000
outlook!<nosymbols>
*----> Raw Stack Dump <----*
0325ff58 a0 cc f1 77 7c 01 00 00 - 00 00 00 00 00 00 00 00
....w|...........
0325ff68 00 00 00 00 20 92 24 00 - 02 00 00 00 bf c3 45 6e ....
..$.......En
0325ff78 40 02 73 00 ac ff 25 03 - 37 4f f0 77 7c 01 00 00
@.s...%.7O.w|...
0325ff88 ff ff ff ff 00 00 00 00 - a2 bf 45 6e 7c 01 00 00
...........En|...
0325ff98 ff ff ff ff 20 92 24 00 - 8c fb 06 00 20 92 24 00 ....
..$..... .$.
0325ffa8 20 92 24 00 b8 ff 25 03 - 00 bf 45 6e b0 ff 06 00
..$...%...En....
0325ffb8 ec ff 25 03 de 4e f0 77 - 20 92 24 00 8c fb 06 00 ..%..N.w
..$.....
0325ffc8 b0 ff 06 00 20 92 24 00 - b0 ff 06 00 c4 ff 25 03 ....
..$.......%.
0325ffd8 a0 cc f1 77 ff ff ff ff - 44 b9 f3 77 38 d2 f3 77
....w....D..w8..w
0325ffe8 00 00 00 00 00 00 00 00 - 00 00 00 00 e9 be 45 6e
...............En
0325fff8 20 92 24 00 00 00 00 00 - 08 00 26 03 00 10 26 03
..$.......&...&.
03260008 49 00 50 00 4d 00 2e 00 - 41 00 70 00 70 00 6f 00
I.P.M...A.p.p.o.
03260018 69 00 6e 00 74 00 6d 00 - 49 00 50 00 4d 00 2e 00
i.n.t.m.I.P.M...
03260028 53 00 63 00 68 00 65 00 - 64 00 75 00 6c 00 65 00
S.c.h.e.d.u.l.e.
03260038 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260048 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260058 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260068 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260078 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
03260088 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................