Outlook 2007 Sending mesages I did not send / also no Read Receipts

[Paul Grossman]

Hello,

I am having trouble with Outlook 2007 when I send an email message, it sends
4 additional messages that do not appear in my Sent items folder.

* I verified that there was only one message in my outbox before I click
send/receive
* Status message at bottom right always says "sending 1 of 5" (there is
always 4 additional messages sent)
* I ran Virus scan (both McAfee) and Webroot SpySweeper and both found no
traces of spyware, malware, viruses, worms, etc
* I have McAfee email virus scanning running at all times (no messages
saying mail w/duplicate subjects sent)
* I changed my outlook settings so that send/receive is not scheduled nor
automatic (I have to click send/receive to send messages)
* Also, I have not sent any read receipts, as I understand that might have
been one reason... that's not the reason in this case.

The only message that appears in my Sent Items is the one message that I
actaully sent. The additional 4 that the status bar said it sent do NOT
appear in Sent Items. There was also no additional messages in my outbox

This happens for every e-mail message I send.

How can I catch these extra 4 messages that are sent with every e-mail?
How can view what these extra 4 messages are? There is currently no way of
either seeing these 4 messages nor detecting what they are.

Thank you very much in advance for your assistance in this matter.

Sincerely,
Paul Grossman
PAULGRO Consulting LLC

 

[Brian Tillman]

I am having trouble with Outlook 2007 when I send an email message,
it sends 4 additional messages that do not appear in my Sent items
folder.
* I verified that there was only one message in my outbox before I
click send/receive
* Status message at bottom right always says "sending 1 of 5" (there
is always 4 additional messages sent)

How many accounts do you have defined?

* Also, I have not sent any read receipts, as I understand that might have
been one reason... that's not the reason in this case.

Have you checked? See this:
http://www.howto-outlook.com/howto/deletereadreceipt.htm

 

[Paul Grossman]

Brian, thank you for the reply.

I have 5 accounts set up. Four of them are mostly receive only (i.e. and
"info@", "marketing@" and "webmaster@" account etc). I only send from one
account.

I don't have any stuck read receipts. That was among the first things I
checked before posting to the NG.
So given that I have no stuck read receipts I'm very perplexed as to why
outlook is doing this.
At first I thought it was a worm/malware but every virus scan comes up clean
(only just cookies that the scan deletes).

A while back I did get hit with a bad virus that downloaded a keyboard
logging program but I have fully reformatted my hard drive and re-installed
windows and all software since then so there should be no problem from there
either.

Is there any other way that I can find out why outlook is sending 4 extra
messages _each_ time I send one message (besides the software from your link
below - I did use that already and found nothing)?

Thank you again,
Paul.

 

[Brian Tillman]

I have 5 accounts set up.

This, I think, may be the magic answer. When Outlook 2007 came out, there
was a problem with it such that it it would appear to send extra messages,
where the extra number depended on the number of accounts you have. This
problem was reported in these newsgroups in September. I don't recall if a
solution was ever found or what the cause might have been. See these
threads:
<http://groups.google.com/groups/sea...lic.outlook.*++2007++sending++extra++messages>

You could see how many tried Outlook is making by enabling diagnostic
logging and examining the SMTP portion of the log.
http://support.microsoft.com/kb/831053/en-us

 

[Paul Grossman]

Thank you very much for this info.
I've spent the entire weekend combing the newsgroups and didn't find
anything - so Brian, you references are extremely helpful.

My concern was that there was no other documentation on my problem. It
gives me some peace of mind knowing that there is in fact others who have
experienced the same thing and also it was helpful to see that they too also
ran multiple virus scans and got the same results as I did.

I hope there will be a patch coming soon to resolve this, because I know
that for most users this cosmetic glitch will cause alot of them to wonder
how secure their computers are.

Again, Brian, thank you so much for your help and for pointing me to the
other posts that I couldn't find despite all my hours of searching.

- Paul.

 

[B Brannigan]

Paul \ Brian,

I've been following this as I've had the same problem - and can confirm that
it is sending '8 of 8' messages, which corresponds to the number of accounts
I have. So does appear to be a cosmetic glitch, as Brian says. Reassuring.
But annoying, isn't it?

 

[Paul Grossman]

If it's not known whether a fix has been made for this yet, does anyone know
if this problem has been reported to Microsoft?
Also what is the best way to track this problem with Microsoft and follow-up
to see any progress being made on their end?

 

[Paul Grossman]

Just another update...

Today, it is now sending "1 of 1" -- appears that the problem isn't
happening now, and I've done nothing differently than last week.
Except for the fact that I am not Sending and Receiving all... instead I was
just sending and receiving for my main email account only. But I did do
that last week and I was getting "Sending 1 of 5... " etc. Also FYI I have
a total of 6 email accounts set up, not 5 as I previouisly posted. So it
appears that it was sending an extra one for each additional account I had
set up.

 

[bob dole]

ahhhhhhhh hahahah this thread had me laughin real good... it says "sending 1
of 5" not "sending message 1 of 5." It's referring to how many configured
accounts it is trying to send for. If you have 50 messages in your outbox
and clicked send/receive all with 5 configured accounts, it would still say
"sending 1 of 5."

hope you didn't spend too much time searching for those mysteriously hidden
sent messages

 

[Paul Grossman]

Glad we were able to provide you with some entertainment

I just double checked, and it DOES in fact say "Sending message 1 of 5".
The word "Message" is definitely being shown when I do a send/receive All.
So apparently there is either a versioning difference between us or you
might need to go and check again as to what yours is saying when you do a
Send/Receive.

Also when I had 2 messages to send it said "Sending message 1 of 6", it
added another one onto the number to account for 1 for each account plus
another mesage.

ahhhhhhhh hahahah this thread had me laughin real good... it says "sending
1
of 5" not "sending message 1 of 5." It's referring to how many configured
accounts it is trying to send for. If you have 50 messages in your outbox
and clicked send/receive all with 5 configured accounts, it would still
say
"sending 1 of 5."

hope you didn't spend too much time searching for those mysteriously
hidden
sent messages

 

[Marcos S]

Hi All. I have a problem and need some assistance, please. This is the context: I have Vista with Outlook 2007 working well for years and even without any change the Outlook started don't sending emails. I already have checked with ISP regarding SMTP and everything is ok. I receive error message from Outlook saying that the connection was interrupted with the server, blablabla.

I already have deleted and recreates the email account and it didn't work. The most strange think is that I decided to delete all email from the Outbox and event after that, when I click on Send/Receice, the Outlook show on the statu bar a message saying Sending Message 5 of 24, when I don't have any on the Outbox now. Could someone help, please?

Thanks.

A Womand Told Me
http://www.awomantoldme.com

 

[Marcos S]

Hi All. I have a problem and need some assistance, please. This is the context: I have Vista with Outlook 2007 working well for years and even without any change the Outlook started don't sending emails. I already have checked with ISP regarding SMTP and everything is ok. I receive error message from Outlook saying that the connection was interrupted with the server, blablabla.

I already have deleted and recreates the email account and it didn't work. The most strange think is that I decided to delete all email from the Outbox and event after that, when I click on Send/Receice, the Outlook show on the statu bar a message saying Sending Message 5 of 24, when I don't have any on the Outbox now. Could someone help, please?

Thanks.

A Womand Told Me
http://www.awomantoldme.com

 

[Christian Goeller]

Marcos S, you wrote on Sun, 13 Jan 2008 10:35:56 -0800:

I have Vista with Outlook 2007 working well for years

^^^^^^^^^^^^^^^^^^^^^^^

??

and even without any change the Outlook started don't sending emails.
I already have checked with ISP regarding SMTP and everything is ok.
I receive error message from Outlook saying that the connection was
interrupted with the server, blablabla.

Increase the time for server-timeout. You'll find the option in the
advanced options of your email account.

when I click on Send/Receice, the Outlook show on the statu bar a
message saying Sending Message 5 of 24, when I don't have any on the
Outbox now.

This messages could be read receipts. To delete them follow the
instructions in the article below:
http://www.outlook-tips.net/howto/delete_rr.htm


--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net

 

[Brian Tillman]

Hi All. I have a problem and need some assistance, please. This is
the context: I have Vista with Outlook 2007 working well for years

Simply impossible, as neither Vista nor Outlook 2007 have been available for
years.