Outlook 2007 is using over 1.6GB of virtual memory

  • Thread starter Thread starter John_Royce
  • Start date Start date
J

John_Royce

I have seen similar postings to my problem on this group before, but
have not seen any answers.
Every time I start Outlook 2007, it uses 1.6GB of virtual memory. I
found this from the task manager. I can not see why. The folder size is
23056 KB and the outlook.pst is 41681KB. No amount of deleting
old/large emails appears to have any effect.I have tried running
scanpst.exe
Again, to no effect. Given I only have 1GB of real memory, the disk is
paging like crazy, so my machine is not particulary responsive.

I'm on the point of stopping using outlook because of this. Anyone with
any solutions?
 
If you are using the old beta of Windows Desktop Search, it is a known
memory pig until it has completed building its index. Download and install
the latest version of WDS from Microsoft (released in the last couple of
weeks) and see if it makes a difference.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John_Royce asked:

| I have seen similar postings to my problem on this group before, but
| have not seen any answers.
| Every time I start Outlook 2007, it uses 1.6GB of virtual memory. I
| found this from the task manager. I can not see why. The folder size
| is 23056 KB and the outlook.pst is 41681KB. No amount of deleting
| old/large emails appears to have any effect.I have tried running
| scanpst.exe
| Again, to no effect. Given I only have 1GB of real memory, the disk is
| paging like crazy, so my machine is not particulary responsive.
|
| I'm on the point of stopping using outlook because of this. Anyone
| with any solutions?
 
Milly said:
If you are using the old beta of Windows Desktop Search, it is a known
memory pig until it has completed building its index. Download and install
the latest version of WDS from Microsoft (released in the last couple of
weeks) and see if it makes a difference.

Thanks for the reply.
Although the newer WDS gives a slightly better looking interface on the
desktop, unfortunately it has not corrected the problem. Outlook is
still running at 1.6GB of virtual memory. Any other ideas?

Does anyone know someone in Microsoft to contact about this?
 
If you leave Outlook open and walk away from the computer for a couple of
hours, does the RAM usage drop?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John_Royce asked:

| Milly Staples [MVP - Outlook] wrote:
|| If you are using the old beta of Windows Desktop Search, it is a
|| known memory pig until it has completed building its index.
|| Download and install the latest version of WDS from Microsoft
|| (released in the last couple of weeks) and see if it makes a
|| difference.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|
| Thanks for the reply.
| Although the newer WDS gives a slightly better looking interface on
| the desktop, unfortunately it has not corrected the problem. Outlook
| is still running at 1.6GB of virtual memory. Any other ideas?
|
| Does anyone know someone in Microsoft to contact about this?
 
I'm getting this too and it's getting really annoying now. I've disabled all
add-ins, indexing is complete (and running the latest version of Windows
Desktop Search).

However when I run safe mode the memory goes right back down.

Hmmmmmm
 
I would consider back-reving to Outlook 2003 and wait for the fixes that
will no doubt be coming thick and fast over the next couple of months. So
much for early adoption.
 
I had this problem and the issues was a corrupt form cache. it is in
c:\documents and settings\yourname\local data\applications\microsoft\forms

there is a file called frmcache.dat

Make sure you exit outlook and it is no longer running. Delete this and
restart OL.
 
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