Outlook 2007 in Vista VERY SLOW

[Guest]

Outlook is not capable of downloading mail from a POP3 server. The same
sOutlook on XP would work great. What is with Outlook 2007 and Vista that
would make any receiving call to the POP3 server run like molassess?

 

[Roady [MVP]]

Hard to tell without any specific configuration information.

 

[Guest]

Hi,
well I´ve the same problem described in the first post! I did the following:
Installed Outlook 2007 on a Win XP system. Everything worked great. After
that I installed Vista on the same machine and tried to sync my mails from
the pop3 accounts. The thing now is, that the download speed is < 9 kb!! It
took me 60 minutes to get a mail with 1MB!!

Downloading files from the net still works...

Perhaps anyone out there has a solution!

Thanks!
Bernd

Hard to tell without any specific configuration information.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Outlook is not capable of downloading mail from a POP3 server. The same
sOutlook on XP would work great. What is with Outlook 2007 and Vista that
would make any receiving call to the POP3 server run like molassess?

 

[Guest]

Same problem here, but I've been on the issue for days now and I'm still
getting the MS runaround. Interestingly MS MAil, aka Outlook Express, that
shipped with VIsta has no problems handling POP3 servers. I read as more and
more people are having this problems, yet MS still does not have a
satisfactory answer. I spoke for 4 hours with a MS Outlook Engineer who
diagnosed my issue and basically told me that there is a major problem here.
As a long time user of MS product I'm somewhat disturbed that MS is taking
this issue so lightly. What do we have to do to get someone, ie the
developers, take a look at the issue and present a solution. I mean its not
impossible, MS Mail handles POP3 very well with no time out.

Cold in Canada Engineer

Hi,
well I´ve the same problem described in the first post! I did the following:
Installed Outlook 2007 on a Win XP system. Everything worked great. After
that I installed Vista on the same machine and tried to sync my mails from
the pop3 accounts. The thing now is, that the download speed is < 9 kb!! It
took me 60 minutes to get a mail with 1MB!!

Downloading files from the net still works...

Perhaps anyone out there has a solution!

Thanks!
Bernd

Hard to tell without any specific configuration information.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

Outlook is not capable of downloading mail from a POP3 server. The same
sOutlook on XP would work great. What is with Outlook 2007 and Vista that
would make any receiving call to the POP3 server run like molassess?

 

[Jake47]

Same problem here, but I've been on the issue for days now and I'm still
getting the MS runaround. Interestingly MS MAil, aka Outlook Express, that
shipped withVIstahas no problems handlingPOP3servers. I read as more and
more people are having this problems, yet MS still does not have a
satisfactory answer. I spoke for 4 hours with a MS Outlook Engineer who
diagnosed my issue and basically told me that there is a major problem here.
As a long time user of MS product I'm somewhat disturbed that MS is taking
this issue so lightly. What do we have to do to get someone, ie the
developers, take a look at the issue and present a solution. I mean its not
impossible, MS Mail handlesPOP3very well with no time out.

Cold in Canada Engineer

Hi,
well I´ve the same problem described in the first post! I did the following:
Installed Outlook 2007 on a Win XP system. Everything worked great. After
that I installedVistaon the same machine and tried to sync my mails from
thepop3accounts. The thing now is, that the download speed is < 9 kb!! It
took me 60 minutes to get a mail with 1MB!!

Downloading files from the net still works...

Perhaps anyone out there has a solution!

Thanks!
Bernd

Hard to tell without any specific configuration information.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

I have the exact same problem. Some of my POP mail accounts work,
others, specifically GMAIL, don't. When it does work, it's incredibly
slow and has problems downloading anything with an attachment. Most
of the time it just times out. I've tried using Outlook 2003, Windows
Mail, and Thunderbird, but they all have the same issue. When I spoke
with the MS tech support, they had no idea what the issue was. If
anyone finds a fix for this, please post it. This seems like a fairly
common problem people are having.

 

[Guest]

Hey Jake

If anyone at MS tells you they don't have a clue what your talking about,
refer them to case # 1028939636. This is my case number in reference to this
issue. I keep seeing more and more people coming up with this problem. Have
you tried Windows Mail, the old Outlook Express that shipped with Vista. I've
founf this to work just fine. Just goes to prove (1) This is not my ISP's
fault and (2) This is not an Antivirsus issue. It's been a long time, I just
wish I could get an acknowledgement from MS that they are working on this
issue.

Cold in Canada Engineer (-26 C today)

Same problem here, but I've been on the issue for days now and I'm still
getting the MS runaround. Interestingly MS MAil, aka Outlook Express, that
shipped withVIstahas no problems handlingPOP3servers. I read as more and
more people are having this problems, yet MS still does not have a
satisfactory answer. I spoke for 4 hours with a MS Outlook Engineer who
diagnosed my issue and basically told me that there is a major problem here.
As a long time user of MS product I'm somewhat disturbed that MS is taking
this issue so lightly. What do we have to do to get someone, ie the
developers, take a look at the issue and present a solution. I mean its not
impossible, MS Mail handlesPOP3very well with no time out.

Cold in Canada Engineer

Hi,
well I´ve the same problem described in the first post! I did the following:
Installed Outlook 2007 on a Win XP system. Everything worked great. After
that I installedVistaon the same machine and tried to sync my mails from
thepop3accounts. The thing now is, that the download speed is < 9 kb!! It
took me 60 minutes to get a mail with 1MB!!

Downloading files from the net still works...

Perhaps anyone out there has a solution!

"Roady [MVP]" wrote:

Hard to tell without any specific configuration information.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

I have the exact same problem. Some of my POP mail accounts work,
others, specifically GMAIL, don't. When it does work, it's incredibly
slow and has problems downloading anything with an attachment. Most
of the time it just times out. I've tried using Outlook 2003, Windows
Mail, and Thunderbird, but they all have the same issue. When I spoke
with the MS tech support, they had no idea what the issue was. If
anyone finds a fix for this, please post it. This seems like a fairly
common problem people are having.

 

[Guest]

Just to add...
The slow downloading of email from the server (any mail server) happens in
both IMAP and POP3. I am running some of the latest gear, with a 6MB DL
internet connection. Again, things work better with XP, and on every system
that we have migrated over to Vista/Office 2007 Office Outlook runs like a
molassess. I would not recommend this to anyone who has corporate relying on
email. You will spend more time trying to fix this (and the email still won't
D/L properly in that time) than you would unloading office 2007 and putting
office 2003 back on.

We have tried everything to get this to go.

Regards,
Eddie

 

[Guest]

I, as well as many others, share your pain Eddie. As a I.T. Manager running
850 XP systems there is NO WAY IN HELL I'M AUTHORIZING ANY UPGRADE TO VISTA.
Sorry MS but I think I'll wait until you solve the problems. But then again
MS has only had 5, that's 5, years to get it right.

Cold in Canada Engineer

 

[Guest]

I couldn't agree more. I've been using Beta 2 Tech Refresh Office 2007 on
Vista RC2 for a while, and i upgraded to final version of Office as soon as
the trial came out, and then to final vista on the 30th Jan. I was kind of
thinking that would 'fix' things but...

The rest of office is really quite ok, but outlook just chugs terribly. It
spins for a ridiculous amount of time when selecting the inbox for my only
account (hotmail) and selecting mails in the inbox can be pretty painful.
Windows Desktop live Mail beta is far better, frankly. I'm on a decently
specced computer by the way (2gb, FX60 )

Big Microsoft fan, but I think this is a very poor effort.

Disappointed.

Hey Jake

If anyone at MS tells you they don't have a clue what your talking about,
refer them to case # 1028939636. This is my case number in reference to this
issue. I keep seeing more and more people coming up with this problem. Have
you tried Windows Mail, the old Outlook Express that shipped with Vista. I've
founf this to work just fine. Just goes to prove (1) This is not my ISP's
fault and (2) This is not an Antivirsus issue. It's been a long time, I just
wish I could get an acknowledgement from MS that they are working on this
issue.

Cold in Canada Engineer (-26 C today)

Same problem here, but I've been on the issue for days now and I'm still
getting the MS runaround. Interestingly MS MAil, aka Outlook Express, that
shipped withVIstahas no problems handlingPOP3servers. I read as more and
more people are having this problems, yet MS still does not have a
satisfactory answer. I spoke for 4 hours with a MS Outlook Engineer who
diagnosed my issue and basically told me that there is a major problem here.
As a long time user of MS product I'm somewhat disturbed that MS is taking
this issue so lightly. What do we have to do to get someone, ie the
developers, take a look at the issue and present a solution. I mean its not
impossible, MS Mail handlesPOP3very well with no time out.

Cold in Canada Engineer

:
Hi,
well I´ve the same problem described in the first post! I did the following:
Installed Outlook 2007 on a Win XP system. Everything worked great. After
that I installedVistaon the same machine and tried to sync my mails from
thepop3accounts. The thing now is, that the download speed is < 9 kb!! It
took me 60 minutes to get a mail with 1MB!!

Downloading files from the net still works...

Perhaps anyone out there has a solution!

Thanks!
Bernd

:

Hard to tell without any specific configuration information.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

I have the exact same problem. Some of my POP mail accounts work,
others, specifically GMAIL, don't. When it does work, it's incredibly
slow and has problems downloading anything with an attachment. Most
of the time it just times out. I've tried using Outlook 2003, Windows
Mail, and Thunderbird, but they all have the same issue. When I spoke
with the MS tech support, they had no idea what the issue was. If
anyone finds a fix for this, please post it. This seems like a fairly
common problem people are having.

 

[Guest]

And just to provide more stats:

- I have no archives
- I have only 2600 mails in my single hotmail account

One other annoying but, i don't know if others' have reported - Outlook
frequently forgets my password, i always check the remember password box...to
no avail.

I couldn't agree more. I've been using Beta 2 Tech Refresh Office 2007 on
Vista RC2 for a while, and i upgraded to final version of Office as soon as
the trial came out, and then to final vista on the 30th Jan. I was kind of
thinking that would 'fix' things but...

The rest of office is really quite ok, but outlook just chugs terribly. It
spins for a ridiculous amount of time when selecting the inbox for my only
account (hotmail) and selecting mails in the inbox can be pretty painful.
Windows Desktop live Mail beta is far better, frankly. I'm on a decently
specced computer by the way (2gb, FX60 )

Big Microsoft fan, but I think this is a very poor effort.

Disappointed.

Hey Jake

If anyone at MS tells you they don't have a clue what your talking about,
refer them to case # 1028939636. This is my case number in reference to this
issue. I keep seeing more and more people coming up with this problem. Have
you tried Windows Mail, the old Outlook Express that shipped with Vista. I've
founf this to work just fine. Just goes to prove (1) This is not my ISP's
fault and (2) This is not an Antivirsus issue. It's been a long time, I just
wish I could get an acknowledgement from MS that they are working on this
issue.

Cold in Canada Engineer (-26 C today)

On Feb 5, 6:14 am, Cold in Canada engineer
Same problem here, but I've been on the issue for days now and I'm still
getting the MS runaround. Interestingly MS MAil, aka Outlook Express, that
shipped withVIstahas no problems handlingPOP3servers. I read as more and
more people are having this problems, yet MS still does not have a
satisfactory answer. I spoke for 4 hours with a MS Outlook Engineer who
diagnosed my issue and basically told me that there is a major problem here.
As a long time user of MS product I'm somewhat disturbed that MS is taking
this issue so lightly. What do we have to do to get someone, ie the
developers, take a look at the issue and present a solution. I mean its not
impossible, MS Mail handlesPOP3very well with no time out.

Cold in Canada Engineer

:
Hi,
well I´ve the same problem described in the first post! I did the following:
Installed Outlook 2007 on a Win XP system. Everything worked great. After
that I installedVistaon the same machine and tried to sync my mails from
thepop3accounts. The thing now is, that the download speed is < 9 kb!! It
took me 60 minutes to get a mail with 1MB!!

Downloading files from the net still works...

Perhaps anyone out there has a solution!

Thanks!
Bernd

:

Hard to tell without any specific configuration information.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Outlook is not capable of downloading mail from aPOP3server. The same
sOutlook on XP would work great. What is with Outlook 2007 andVistathat
would make any receiving call to thePOP3server run like molassess?

I have the exact same problem. Some of my POP mail accounts work,
others, specifically GMAIL, don't. When it does work, it's incredibly
slow and has problems downloading anything with an attachment. Most
of the time it just times out. I've tried using Outlook 2003, Windows
Mail, and Thunderbird, but they all have the same issue. When I spoke
with the MS tech support, they had no idea what the issue was. If
anyone finds a fix for this, please post it. This seems like a fairly
common problem people are having.

 

[Guest]

Same problems here as well. Upgraded from XPpro and Office 2007 beta (all
working reasonably well together) to Vista Business and RTM Office 2007 (and
now the only real issue I'm having is very slow email receiving - sendind
seems fine). I'm not noticing extreme memory or CPU usage and my UI seems to
be normnal in performance. I'm using an Exchange 2003 POP3 connection.
Windows Vista mail exhibits the same symptom. including in safe modes. I'm
reduced to using the Outlook 2003 web client until this is resolved.

No problems finding very similar threads all over the internet on this....

 

[Guest]

Hey Mark:

Well it is Day # 7 since I upgraded and lost my POP3 functionality on
OL2003. So far I've had many MVPs advise me to (1) Turn off my antivirsus
scanning software (2) Do a clean upgrade of Vista and (3) Stop bugging MS
with this issue. NICE! We pay our bucks and they tell us to take a hike. I'd
just like someone to explain to me, a cold lonely canadian engineer, why it
is that OE works just fine and OL sucks under VISTA. Day 7 and I'm, like many
others here on this discussion group, still waiting on an answer.

Cold in Canada (-53 C recorded in Winnipeg)

 

[Guest]

OK OK. I think I've partially solved this issue. Vista seems to have some
compatibility ssue with some firewalls (Linksys in my case), update your
firmware and let me know if this makes a difference for you. It seems to have
worked for me.

Good Luck!

 

[Guest]

Take a look at the post. I fixed it by upgrading the firmware of the router.
The fix deals with the TCP Window Scaling issue with Windows Vista. Good Luck.

Same problem here, but I've been on the issue for days now and I'm still
getting the MS runaround. Interestingly MS MAil, aka Outlook Express, that
shipped with VIsta has no problems handling POP3 servers. I read as more and
more people are having this problems, yet MS still does not have a
satisfactory answer. I spoke for 4 hours with a MS Outlook Engineer who
diagnosed my issue and basically told me that there is a major problem here.
As a long time user of MS product I'm somewhat disturbed that MS is taking
this issue so lightly. What do we have to do to get someone, ie the
developers, take a look at the issue and present a solution. I mean its not
impossible, MS Mail handles POP3 very well with no time out.

Cold in Canada Engineer

Hi,
well I´ve the same problem described in the first post! I did the following:
Installed Outlook 2007 on a Win XP system. Everything worked great. After
that I installed Vista on the same machine and tried to sync my mails from
the pop3 accounts. The thing now is, that the download speed is < 9 kb!! It
took me 60 minutes to get a mail with 1MB!!

Downloading files from the net still works...

Perhaps anyone out there has a solution!

Thanks!
Bernd

Hard to tell without any specific configuration information.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

 

[Guest]

I thought that adding memory would solve the problem of the sqlserver and
svchost hogging all the system resources--both cpu and memory.

But the more memory I've added, the slower it gets. The sqlserver which
I've heard is supposed to release memory to other programs just sits there
chewing it up while everything else comes to a screeching halt. It reached
500 mb at times, and had to be shut down just to be able to download email.

What is svchost and why is it that shutting it down seems to make the system
REALLY fast. Will adding more than 1.3 mb improve anything, or will it just
continue to chew it up?

How is it even possible for one program to require half a megabyte of RAM
and still require paged memory?

 

[Guest]

Hi Cold in Canada:

I am right with you. Outlook 2007 is extremely slow and really effects my
CPU. It goes between 90 and 100% whenever it is open.

Does anyone know why this is?