Outlook 2007 freezes

[dgperry]

Outlook seems to freeze when it is in the process of downloading new email.
It also seems to freeze for other unknown reasons. Sometime it rees up after
a few minutes, and other times I have to try and close it, get the message
saying that Outlook is not responding and gives me the option to restart..
this is very anoying.

 

[Vince Averello [MVP - Outlook]]

Some of the usual questions:
- have you installed all the service packs and patches?
- might indexing be running and taking time? (is the hard drive active, etc)

 

[dgperry]

all patches are installed and runnning SP1. None of the other issues you
reaise are an issue.

 

[dgperry]

Also, it should be noted that no other program that has a window open slow
down or becomes non responsibe. Occasionaly other MS programs also become
unresponsive, but much less often than Outlook. I have had windoes explore
become unresponsive, IE7 become unresponsive, Word often becomes unresponsive
when you try to close the document and has to restart before you can actually
close it down.

 

[Stan Kay]

Although I cannot help I thought you should know that I too have the same
problem wit Outlook 2007. My "problem reports and solutions" folder has
many instances of Outlook crashing/freezing and I am yet to discover why.
Here is the latest report automatically sent to Microsoft:-
Product

Microsoft Office Outlook

Problem

Stopped working

Date

02/07/2008 07:23

Status

Report Sent

Problem signature

Problem Event Name: APPCRASH

Application Name: OUTLOOK.EXE

Application Version: 12.0.6300.5000

Application Timestamp: 4760725d

Fault Module Name: unknown

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 00000000

OS Version: 6.0.6001.2.1.0.256.1

Locale ID: 2057

Extra information about the problem

LUCID: 1033

Brand: Office12Crash

skulked: 1033

Bucket ID: 641232073

I hope that my support for your cause is helpful and wish good luck to
anyone else who has this problem.