Outlook 2007 Error Code 0x80040607

[kfpd]

My Outlook 2007 was working fine, then I began getting the above error
message and am not able to send email. I can still receive email. None of my
account settings have changed and all account settings have been verified by
my service provider. I have tried disabling antivirus, deleting and
recreating the account and using the repair function for the account, all to
no avail. I've searched Google and Microsoft and have found few references to
this error code and no suggestions that solved my problem. Any help is
appreciated! Thanks.

 

[K. Orland]

Chang the settings of your email account by clicking more settings, outgoing
server. Click the "my server needs authentication" and change to 'use same
settings as my incoming mail server'. 'Test account setting' and then it
should fix the error message.

 

[kfpd]

Thanks K. Orland. The settings you suggested are my present settings. I have
tried changing them to the other options provided as well, all to no avail.

 

[K. Orland]

Highlight the email account you're having problems with and click repair to
see if that helps. If not, recreate the Outlook profile:

http://www.howto-outlook.com/faq/newprofile.htm

 

[kfpd]

I tried the repair. I then tried recreating the profile as per instructions.
Now, when I test the account, I'm not getting the same error message I was, I
get the message: "Send test email message: The operation timed out waiting
for response. . . "

 

[kfpd]

I extended the timeout time to 2 minutes and tried the test account again and
then got the same error code 0x80040607.

 

[Brian Tillman [MVP - Outlook]]

I extended the timeout time to 2 minutes and tried the test account again and
then got the same error code 0x80040607.

How do you know your mail provider's server isn't having problems?

 

[kfpd]

Thank you all for all the help. It seems I have the issue resolved. It
doesn't seem to make sense to me, but I did a system restore to yesterday's
date to rectify a problem that I self-inflicted while trying to fix this
problem and now I can send email again. Thanks again for all the help.

 

[Diane Poremsky [MVP]]

Do you scan outgoing email with a virus scanner? If so, did it install an
update right before the problems started? That could be causing issues,
which system restore fixed because it undid the updates.

--
Diane Poremsky [MVP - Outlook]



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