Outlook 2007 Crashes

[Guest]

Can anyone help, recently upgraded outlook 2003 to 2007 through office pro &
it keeps crashing. If I try to access the contacts folders, it just hangs,
Also every time I try to shut down the program it crashes then if I restart
it, it loads up & when ittries to retrieve emails it hangs.
I've uninstalled a few add-ins but that hasn't help, same if in safe mode.
Can anyone help?

 

[Milly Staples [MVP - Outlook]]

Was this an in place upgrade? The MVPs always recommend a new mail profile after an upgrade as many things do not survive or are broken. Configure the new mail profile to use your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

Can anyone help, recently upgraded outlook 2003 to 2007 through office pro &
it keeps crashing. If I try to access the contacts folders, it just hangs,
Also every time I try to shut down the program it crashes then if I restart
it, it loads up & when ittries to retrieve emails it hangs.
I've uninstalled a few add-ins but that hasn't help, same if in safe mode.
Can anyone help?

 

[Guest]

yes it was, I have tried copying over my old pst file which i had copied over
to another partition, I had hoped that would fix it. I have run scanpst & it
has repaired a few errors. but still crashes unless I reboot.
How do I create the new profile & import the current pst file ?

 

[Guest]

I've managed to sort it out - looks like my email frofile was corrupted,
created a new one & imported the pst files & so far all is well, thanks for
your reply.

If anyone else hase similar problem solution can be found at:
http://www.howto-outlook.com/faq/newprofile.htm

yes it was, I have tried copying over my old pst file which i had copied over
to another partition, I had hoped that would fix it. I have run scanpst & it
has repaired a few errors. but still crashes unless I reboot.
How do I create the new profile & import the current pst file ?

Was this an in place upgrade? The MVPs always recommend a new mail
profile after an upgrade as many things do not survive or are broken.
Configure the new mail profile to use your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

Can anyone help, recently upgraded outlook 2003 to 2007 through office pro
&
it keeps crashing. If I try to access the contacts folders, it just hangs,
Also every time I try to shut down the program it crashes then if I
restart
it, it loads up & when ittries to retrieve emails it hangs.
I've uninstalled a few add-ins but that hasn't help, same if in safe mode.
Can anyone help?