Outlook 2007 "Connect to Server" Inactive ??

[WebColin]

On my Outlook 2007, when I switch networks (say from wired to wireless),
often but not always my Outlook 2007 can no longer download messages (using
IMAP, running on Windows Vista). All other Internet functions work, so I
don't think it's a networking issue. It seems confined to Outlook.

I have noticed that when it's working the "Connect to SERVERNAME" option is
available under the file menu. When it's not working, this option is grayed
out. Somehow, this is clearly related to the problem, but whether it's a
symptom or the cause, I don't know.

How can I re-activate that option so I can try to re-connect to my IMAP
server? I think if I can do this, I will have fixed my problem.

Thanks for any help,
Colin

 

[Milly Staples [MVP - Outlook]]

Are both network connections enabled in Control Panel->Networking?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, WebColin asked:

| On my Outlook 2007, when I switch networks (say from wired to
| wireless), often but not always my Outlook 2007 can no longer
| download messages (using IMAP, running on Windows Vista). All other
| Internet functions work, so I don't think it's a networking issue. It
| seems confined to Outlook.
|
| I have noticed that when it's working the "Connect to SERVERNAME"
| option is available under the file menu. When it's not working, this
| option is grayed out. Somehow, this is clearly related to the
| problem, but whether it's a symptom or the cause, I don't know.
|
| How can I re-activate that option so I can try to re-connect to my
| IMAP server? I think if I can do this, I will have fixed my problem.
|
| Thanks for any help,
| Colin

 

[WebColin]

Yes, as I mentioned, all my other Internet-requiring programs (including
Windows Mail for sending this newsgroup message and Internet Explorer) are
working fine. Only Outlook chokes. And it only happens if I change networks.
I've never seen it lose a working connection, even over a few days of use
including standby and hibernate modes.

Why would this happen? Is this a new problem in 2007? New problem with
Vista?

Thanks,
Colin

"Milly Staples [MVP - Outlook]"
Are both network connections enabled in Control Panel->Networking?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, WebColin asked:

| On my Outlook 2007, when I switch networks (say from wired to
| wireless), often but not always my Outlook 2007 can no longer
| download messages (using IMAP, running on Windows Vista). All other
| Internet functions work, so I don't think it's a networking issue. It
| seems confined to Outlook.
|
| I have noticed that when it's working the "Connect to SERVERNAME"
| option is available under the file menu. When it's not working, this
| option is grayed out. Somehow, this is clearly related to the
| problem, but whether it's a symptom or the cause, I don't know.
|
| How can I re-activate that option so I can try to re-connect to my
| IMAP server? I think if I can do this, I will have fixed my problem.
|
| Thanks for any help,
| Colin

 

[cmay]

I have this same behavior.

I would say about 50% of the time when I disconnect my laptop from
work, and open up my verizon wireless connection, or if I just come
home and connect to my WiFi (or if I am coming in on the train and
connect to my work network), outlook will no longer download anything.

If you try to change to Disconnected Mode and back to Connected Mode
it will not let you.

If you close outlook at this point, the task will remain running
(visible in task manager).

You can't launch outlook again until you kill this process.

Others at work have this same problem. Very annoying.