Outlook 2007 Calendar

[Guest]

I have just installed the MSDN version of Outlook 2007.

When I try to print the Monthly calendar it works if I leave the default
dates alone but it hangs if I change the 'date range'.

Also hangs in print preview if I change the date range there as well.

Also got the problem with events spanning several weeks not wrapping around
on to subsequent weeks.

 

[Guest]

I just got the Trial version, which should be identical to the full version,
and it exhibits this behavior too. How could such a bug get through to RTM?

 

[Guest]

I should clarify that I've only noticed the last problem, re: multi-week
events not wrapping around to subsequent weeks. Interestingly, it does leave
a space for the event on other days containing events, but the multi-week
event box itself just extends to the edge of the printed page. The MDI file
demonstrating this can be obtained here:
http://abacus.bates.edu/~nbauer/Outlook2007MonthlyWrap.mdi

 

[Guest]

I should clarify that I've only noticed the last problem, re: multi-week
events not wrapping around to subsequent weeks. Interestingly, it does leave
a space for the event on other days containing events, but the multi-week
event box itself just extends to the edge of the printed page. The MDI file
demonstrating this can be obtained here:
http://abacus.bates.edu/~nbauer/Outlook2007MonthlyWrap.mdi

Yes, that's the problem, how on earth did that not get picked up ?

Do you also get teh problem with a hang if you change the 'print range' via
the print dialog ?

 

[Guest]

Unfortunately I don't seem to be getting that hang, unless I'm not doing the
right thing to get it to hang.

 

[Guest]

I take that back, I just encountered it... If in the print dialog you change
the date range and click "preview", it will stop responding. Damn it
Microsoft.

 

[Guest]

Still no fix for this very annoying problem (the word wrap)?

 

[Ken Slovak - [MVP - Outlook]]

None of the MVP's work for MS, we're all volunteers. For the most part your
guess is as good as ours is about what they're working on, or even what they
plan to fix.

 

[Ken Slovak - [MVP - Outlook]]

These newsgroups are all peer to peer. There's no MS presence in them for
the most part.

As we find bugs or notice posts about bugs we try to report them to MS but
they don't even have a formal mechanism for that set up, so it's rather hit
or miss.

I have Outlook 2007 but I never use Outlook to print so I'm not familiar
with that specific problem. There are a lot of calendar related printing
problems though. The only official way to notify MS about a problem like
this would be to open a support incident. If it's a bug then you wouldn't be
charged for the support incident.

 

[Ken Slovak - [MVP - Outlook]]

So they're acknowledging a problem in the release code? It's not the first
that wasn't there in the beta. At least it's on their radar now, if it
wasn't before.

 

[Guest]

Has anyone identified a fix to this yet??

So they're acknowledging a problem in the release code? It's not the first
that wasn't there in the beta. At least it's on their radar now, if it
wasn't before.

 

[Guest]

so it's been how many months now with no fix to this problem?? and why when i
try to report it to microsoft do they try to charge me 50 bucks?? it's their
bug they should fix it, and why not let these so called "mvp" ppl actually
report problems to them? what is the point if they have no clue that there is
a problem, i am so frustrated with this day after day!

 

[F.H. Muffman]

so it's been how many months now with no fix to this problem?? and
why when i try to report it to microsoft do they try to charge me 50
bucks?? it's their bug they should fix it, and why not let these so
called "mvp" ppl actually report problems to them? what is the point
if they have no clue that there is a problem, i am so frustrated with
this day after day!

People are charged up front and refunded for bugs because, honestly, it's
alot easier than getting people to pay *after* they've been helped for free.
But, since it is a bug, yes, you would be refunded.

 

[Guest]

If you go into the Page Setup, Format Tab, Layout option you can choose 1 or
2 pages per month, if you choose 1 page per month you get the bug if you
choose 2 pages per month you do not.

If you need 1 month per page print out, select 2 pages per month layout
option and on the Paper Tab select either A4 Half or 1/2 sheet booklet.

 

[Sue Mosher [MVP-Outlook]]

Also, for retail copies, the first 60 days of support is free.

As for the earlier question on when this will get fixed, reporting the problem is the best way to get it to bump up the priority list. Critical bugs -- those that cause crashes and security problems -- tend to get addressed first with hotfixes and narrow public updates. Fixes for printing issues would normally not show up until the first service pack, which could be quite a few months away.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

talked to MS today. they don't intend to fix the problem. they say not
enough people have complained!!!!!!!!!!!!!!

 

[Sue Mosher [MVP-Outlook]]

You did the right thing by filing an incident. If more people do that, then they'll get complaints from "enough people."

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

OK

Can you tell us the best, free, way of reporting this bug. It is a real pain.

 

[Sue Mosher [MVP-Outlook]]

If you have a retail version of Office/Outlook 2007, you can file a support incident on this issue. This is the best way to let Microsoft know that there's a problem with the application. Unlimited support for Office/Outlook 2007 is free for the first 90 days after activation. See http://support.microsoft.com/gp/vista_supoffnew for more information on this support policy.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[Guest]

Thanks

Unfortunately I installed Office2007 just before my MSDN subscription
expired so I'm on my own :-(

If my company decide to renew my subscription I will be straight on the case
via MSDN.

Thanks